Network Healthcare - Care at Home Dursley
14-16 Long Street, Dursley, Gloucestershire GL11 4HY
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Care Provided by Network Healthcare - Care at Home Dursley
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Medication Assistance (Oral)
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Physical Disability
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £17.84
Please contact the branch to discuss the prices of care.
Contact Network Healthcare - Care at Home Dursley to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Group/Owner
- Network Healthcare Professionals Ltd
- Private Owned
Person in charge
- Tina Colebrook (Manager)
Network Healthcare - Care at Home Dursley Reviews (5)
Network Healthcare - Care at Home Dursley has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years.
Over all time Network Healthcare - Care at Home Dursley has 5 reviews.
Network provide care for my mum and they are brilliant. They've become so important to us and Mum adores her carers. Everyone we've met has been fantastic and the office can't help you enough. Couldn't be happier with the support.
I've now had a carer, who talks rudely and unkindly towards me and makes me feel angry and upset, as I've not deserved the way I'm talked to.
The carer has made the decision that I should wash myself and do everything for myself apart from some assistance with dressing and leaving medication in a pot on the table and leaving.
I've phoned the office to inform them about the carer's rude and unfriendly behaviour towards me, but nothing changes.
The times the carers arrive has started getting later through the morning, and I'm left wondering if they're even going to be turning up.
I'm told that I should be getting myself sorted before they arrive and that they're not here to assist me with washing myself, etc. even though it's in my care plan.
It's such a shame as it started so well and I was pleased with my care at the start, but it has begun to go downhill.
From up until just after Christmas the care was exceptional but due to an intake of new staff the care quality has gone down. There seems to be a lack of communication. Although Mum doesn't speaks they expect her to just open her mouth to eat and that's not the case. The carers that have been coming from the beginning converse with her and that must make the job easier because she is awake and aware.
I enjoy all visits as we always have topical conversation and a laugh, I regard them as friends, are fully reliant on their excellent care.
I am very satisfied with the care I receive. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Network Healthcare - Care at Home Dursley.
Meet the Team (0)
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Frequently Asked Questions about Network Healthcare - Care at Home Dursley
How many Carers does Network Healthcare - Care at Home Dursley employ?
Network Healthcare - Care at Home Dursley employs 50 carers.
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