What Type of Services does Network Healthcare - Care at Home Dursley offer?

Network Healthcare - Care at Home Dursley offers Home Care.

How many Carers does Network Healthcare - Care at Home Dursley employ?

Network Healthcare - Care at Home Dursley employs 50 carers.

Network Healthcare - Care at Home Dursley, 14-16 Long Street, Dursley, Gloucestershire GL11 4HY

Network Healthcare - Care at Home Dursley

14-16 Long Street, Dursley GL11 4HY

8.0 5 Reviews

Care Provided

Types of Home Care

Visiting Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Medication Assistance (Oral)

Household Services

Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Physical Disability
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £17.84

Please contact the branch to discuss the prices of care.

These prices are only a guideline, please contact Network Healthcare - Care at Home Dursley to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from N T (Daughter of Client) published on 29 October 2024 Submitted via Website • Report

Overall Experience

Network provide care for my mum and they are brilliant. They've become so important to us and Mum adores her carers. Everyone we've met has been fantastic and the office can't help you enough. Couldn't be happier with the support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Anna B (Client) published on 10 October 2022 Submitted via Website • Report

Overall Experience

I've had some lovely carers who I can have banter and fun with and have enjoyed their visits.
I've now had a carer, who talks rudely and unkindly towards me and makes me feel angry and upset, as I've not deserved the way I'm talked to.
The carer has made the decision that I should wash myself and

do everything for myself apart from some assistance with dressing and leaving medication in a pot on the table and leaving.
I've phoned the office to inform them about the carer's rude and unfriendly behaviour towards me, but nothing changes.
The times the carers arrive has started getting later through the morning, and I'm left wondering if they're even going to be turning up.
I'm told that I should be getting myself sorted before they arrive and that they're not here to assist me with washing myself, etc. even though it's in my care plan.
It's such a shame as it started so well and I was pleased with my care at the start, but it has begun to go downhill.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from M B (Client) published on 26 July 2022 Submitted via Postal Card • Report

Overall Experience

I enjoy all visits as we always have topical conversation and a laugh, I regard them as friends, are fully reliant on their excellent care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from L N (Daughter of Client) published on 26 July 2022 Submitted via Postal Card • Report

Overall Experience

From up until just after Christmas the care was exceptional but due to an intake of new staff the care quality has gone down. There seems to be a lack of communication. Although Mum doesn't speaks they expect her to just open her mouth to eat and that's not the case. The carers that have been coming

from the beginning converse with her and that must make the job easier because she is awake and aware.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Maureen C (Client) published on 18 July 2022 Submitted via Postal Card • Report

Overall Experience

All the carers are professional. They are caring and my dignity is paramount at all times.
I am very satisfied with the care I receive. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Network Healthcare - Care at Home Dursley Reviews (5)

8.0

Network Healthcare - Care at Home Dursley has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Network Healthcare - Care at Home Dursley has 5 reviews.

Order by:

Total of 5, showing 1-5

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Network Healthcare - Care at Home Dursley is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Network Healthcare - Care at Home Dursley is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Network Healthcare - Care at Home Dursley is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.