Caremark Slough and South Bucks

We have used their services for the last 15 months and so far the care has been wonderful. They are very understanding and flexible and willing, providing a personalised service. The pool of carers of 4 are all wonderful and provide great care, understanding and patience. These carers have specific skills which were required and they all do amazingly well. They all adapt accordingly and listen and understand. This is a very friendly, professional care provider and we are very lucky to have the trust and confidence in them.

Friendly and professional care from an experienced team. The carers were always on time, clean and ready to deliver excellent service to the client. My mum had advanced Vascular Dementia which often made her aggressive and uncooperative, but her carers were calm, patient and honest. They left an accurate and full report of each visit and importantly, had good connections with local social services. This enabled us to access specialist equipment like pressure sore mattresses, slide sheets, commodes and hoists as necessary. We cannot recommend Caremark enough. Many thanks.

I have engaged Caremark twice now and cannot recommend them highly enough. The staff are exceptionally friendly, caring and cannot do enough to make you feel comfortable. Each carer went out of their way to meet and exceed what I required. They also make an effort to select the ideal carer for you based not only upon your physical requirements but also to ensure you will connect on a personal level. I could go on and on about how fab they are. I genuinely don’t have a single bad word to say. I am having surgery again in a few months time and can honestly say I am looking forward to having them help me again. They make a painful, long and boring recovery so much easier to get through. The girls just lifted my sorority every day. They are quite simply the best.

I also found them to be extremely flexible as my needs changed. They were extremely willing and able to tailor the service as my recovery progressed.

My wife is now in a care home. When the carers first attended to her, she did not mind, but as time went by, she became gradually more resentful of them. Her dementia got so bad the only option was a care home, but I cannot thank the staff at Caremark enough for what they did to help my wife.

Care provided has been exceptional. The staff live up to the name carers, they really do care. Nothing is too much trouble and any requests or queries are acted on very quickly. On one occasion my Dad had a fall and an ambulance had to be called for, the crew made a comment to me that these carers you have here are fantastic; he was quite impressed with them.

My Mum has had excellent care and attention so far, and neither of us has any complaints whatsoever.

At all times I felt confident with them.

My mother is a recent client, so my experience is limited to a few months. However, the quality of service and care that mum has received has been first class. The staff show a consistently high attention to detail and the communications, both with the client and family and with other agencies has been excellent.

Mum has also expressed her view that all the Caremark staff have been very friendly and helpful.

Your carers and supervisory staff go the extra mile to help improve the life enjoyment of the patient. This has involved coming up with solutions to various problems encountered by the patient. Also and importantly your caring staff have built very good relations with the patient and looked after him with great love and care.

All the carers are reliable and friendly and I am very grateful.

They are very patient, kind and caring. Also if you have any worries, the carers certainly try and sort it out.

Many thanks for all of the carers and office team.

I cannot stress enough how this care company and its staff have looked after my aunt. She has dementia and is extremely difficult to handle, her carers have shown her so much patience, much more than I, her own family could have done. I live 65 miles away, they have made sure she has been seen by her doctor when needed, well fed and the cleanliness is exceptional. I don't know how I and more importantly my aunt could have coped without them. I feel they are there for us both and I know they have made my 92-year-old aunt's last years more happier and dignified.

tried to be flexible when further visits have been requested.

My mother suffers from dementia and was unfortunate to have a severe stroke earlier this year which left us in the position to find carers to provide assistance at home.

They say first impressions are lasting which is certainly true of Caremark. A staff member took the time to visit my mother in the hospital before discharge to assess her needs and decide how they can best help at home; including sourcing extra equipment that has been invaluable.

I can say all of her needs have been catered for and they administer her medication which was a concern to the family. They kindly arranged for her to have her hair cut at home as it is now more difficult to take her out.

All the carers that we have met are genuinely caring and concerned about my mother. They always inform me of anything they think I should be aware of which has been a great relief to me as I am assured that my mother's care is in safe hands.

I would not hesitate to recommend Caremark to others.

In my opinion, after experiencing the ever underwhelming performance of another care agency, it was a breath of fresh air to have people from Caremark who were on time, pro-active, courteous and full of common sense. I could rely on them even when not present, an important attribute.

We recently needed care at home as a result of my wife having an accident. Previously we had used Caremark back in 2012 for a few months whilst my wife was recovering from an operation. Their level of care is so superb that when we needed help again, following her recent accident, we didn't hesitate to contact Caremark. Their level of care is exemplary. The owners and staff are wonderful, friendly, attentive and understanding. Nothing ever seems too much trouble for them, and they certainly have made a huge difference to our lives. I myself am physically disabled and found it difficult to fully be able to care for my wife. Using Caremark has made life at home much less stressful. I cannot thank Caremark enough for the help they have provided to us.

Caremark has provided a much-needed service for my mother - I live over an hour and a half away on a good day. Mum gets on very well with the Caremark staff, who are kind and make her feel special, as well as offering the usual services. This gives me great peace of mind and I know that mum has been well looked after in between my weekly visits.

Also, the girls are very helpful to the family and often do ironing and washing dishes if they have some time left over.

An outstanding level of service was provided for my dad by Caremark. The carers were friendly and attentive, they got to know dad well, gave us updates when we saw them and would call immediately if they had any cause for concern. In all, we had very few areas of concern to raise in regards to the care and any issues we did raise were dealt with quickly and professionally by the management team. We received regular updates from the area manager, who called in regularly to see dad. I highly recommend Caremark.

The management were quick to respond to specific requests and tried to be flexible to meet our requirements.The carers were very good at following our instructions relating to specific requirements for Mum.

My mum had a local care company provided by Social Services when she came out of hospital, which I must say, was lacking in care. Mum and I both decided to go down the route of finding another company. I called Caremark and it was the best thing we ever did. The staff were so helpful, reliable and honest. Mum used to call her regular carers "my girls" that's how comfortable and happy they made Mum feel. I could go away knowing that mum was safe and happy and being very well cared for which means a lot! Mum used to have an afternoon out in the week. She looked forward to going out and about with one of her "girls", having a good look round and a laugh and trying out new chip shops as Mum loved her chips. Unfortunately, mum passed away suddenly and mum's girls even took the time to visit her in hospital and attend mum's funeral which I appreciated very much as some had calls to make afterwards. Caremark were never late, never missed a call and treated mum with care and respect. You can't go wrong with Caremark.