Caremark Slough and South Bucks

The care provided by Caremark (Slough and South Bucks) was at all times outstanding. From the time we called with an enquiry about care for my mother the whole team were great. The initial assessment was a thorough one, taking into account the needs and wants of my mother. And then the care started and from the word go all the staff were professional and kind. Nothing was too much for the girls. And a genuine interest and friendship grew up between my mother and all the staff. I am a health care professional myself and I was very impressed with all aspects of the care given to my mother by Caremark.

After my Aunt was taken quite poorly 2 years ago, it was obvious that more support was needed, other than what I could provide. At this point, we were introduced to Caremark in Windsor. Working within social care myself, I was apprehensive, but on initial meetings with the main 2 care staff, I felt confident in their service delivery, and have never looked back.

My Aunts last 2 years were enhanced due to the care, empathy, and compassion of such caring individuals, and for that, I will be eternally grateful.

They are first class.

Nothing is too much trouble.

Have used the agency since 31st January 2016. Very good rapport and service.

Very helpful and efficient.

Very happy with the level of personal care for my father. The staff know exactly how to deal with very challenging situations. We also have received lots of support from the office team. The staff are cheerful, helpful and give advice and guidance if we need it.

With the help of the wonderful staff at Caremark, Mum could stay at her flat and keep her independence right until the end. She was treated with dignity and the carers bent over backwards to make sure she was happy. Not only were the carers brilliant but so were the office staff - accommodating and flexible - I spoke to them from time to time as requirements changed, and they moved heaven and earth to help out. Mum was initially very resistant to the idea of having carers, but once the visits started, swiftly embraced the idea! And from my point of view it gave me great peace of mind as I lived an hour's drive away from her. Thank you Caremark for everything!!