Belong at Home Wigan and Southport

Since changing supplier, I have noticed a complete change in my partner. I cannot fault our new care team. They are very good, in fact, excellent in the way they look after my partner. Friendly, loving and make her feel at home and wanted.

I would 100% recommend the Belong at Home team, they really are invaluable to us.

I would definitely recommend their services.

Can not fault the carers. They help me with a range of things in the home. Always happy to take me out shopping or to hospital appointments. Always pleased to see my carers they brighten my day.

All the staff are very good to my wife and very courteous.

Great quality service and lovely care is given to mum. Would recommend Belong.

I enjoy all the carers coming around.

My carer is an angel she took me to my appointment and she made me feel at ease. She gave me confidence. I would recommend this service and it is 5 star. Ten out of ten a lovely lady and look forward to seeing her again.

Belong at Home provided an excellent service to our dad. They never let us down, we always knew who was coming to support dad and when. Dad used to say if he was feeling down their visits used to cheer him up. We would like to thank each and every one of the team who supported dad for being so kind and caring, you are all angels in disguise. We can’t thank you enough for the support you gave to dad and us. We highly recommend Belong at Home if you want a first-class service with first-class staff looks no further than Belong at Home.

All the staff from Belong at Home Wigan are absolutely brilliant! I don't know what Mum would do without their visits. Mum enjoys them coming and nothing is too much trouble. All the staff from the carers who actually attend to the office staff are first class and very professional. My brother and I have peace of mind knowing that Mum is being looked after. Our Mum is a very sociable person who has many friends but due to Coronavirus had been unable to go out so these visits have been a lifeline and having contact with someone has helped her mental health immensely. She loves telling them tales of her life and showing them photographs which they always show an interest in and it makes her day. We would have no hesitation in recommending Belong at Home, Wigan.

I find all Belong staff to be very pleasant.

I have been so pleased with the excellent care my mum has received from the carers at Belong. They are fantastic! Nothing is too much trouble. Mum has related really well to them, they are so kind and caring. I am really sorry to have to end with them, but we now feel it necessary to place mum in a care home for 24-hour care.

Belong at Home have looked after both my parents over the last seven years until they passed away. They have done so with so much care and compassion, and always with Mum and Dads dignity at the forefront of everything they do. Over the years, they have enabled us as a family to spend the time we had together as quality time. Thank you.

My mother has been supported by Belong at Home Wigan since June 2020 and we would like to acknowledge the high level of care she receives. Staff are skilled, personable, reliable and nothing is too much trouble. We have been consistently impressed with their professionalism and the calm, thoughtful ways they deal with Mum, giving her a very positive start to the day. The management and communication systems in place are efficient and give you confidence. Someone is always at the end of the phone, which is very reassuring. We are delighted with the service offered and certainly made the right choice in selecting Belong at Home Wigan.

Staff are all lovely to both my parents. I feel comfortable with them all and have trust in all of them. They treat my parents with respect and dignity at all times. They communicate well with me also. I am happy with all aspects of the care they receive.

We have been using Belong at Home Wigan for a few years now and are extremely happy with the service. We recently had an issue which needed a quick response and Belong at Home acted and stepped in to help us sort it. It is great to know that they are only a phone call away for peace of mind. They always seem to go that step further with their service. Thanks Belong at Home Wigan.

I was introduced to Belong at Wigan by Mum's long term carer who fell ill with Covid symptoms and had to self isolate. Belong very quickly carried out an assessment, and set up a care regime for Mum. Mum has dementia and nothing is straightforward regarding a system of care. However, their trained staff gained Mum's trust and my confidence, and have supported us really well throughout the last 4 months. It has been a very difficult time with Covid-19 preventing the family from seeing Mum, travel restrictions, contact etc. But Belong has been extremely flexible and have even set up the additional cover at short notice. I am very impressed with their structure and training, their operating systems, close management supervision and attention to needs of clients. I would not hesitate in recommending them to others.

I am extremely happy with the care provided to my mum since we started receiving visits in August 2020. The whole team have provided the best care tailored to mum's requirements and communication between them and myself is excellent. I get great peace of mind knowing that they are looking after mum just like I do and that mum loves to see every one of the carers.

All in all, a very professional organisation.

Polite and understanding staff; that build a good friendship with their clients. My mother finds them good, trained to understand her needs. Helps with personal care as when needed, as well as, taking her to any appointments she may have.