Belong at Home Wigan and Southport

Can’t thank them enough.

After my mums long illness in hospital, resulting in her passing away and my dads stroke that came at the same time, Belong at Home supported me whilst my dad needed help with numerous appointments, cleaning and social visits. This enabled me to make arrangements for the funeral and sorting financial matters out, as well as my own grieving process. Dad was able to talk to experienced staff, who listened to his concerns about his future and feelings at a time when the family was in turmoil. He has benefited from these visits and is now coming to terms with his wife's death a little. It allowed me to deal with practical stuff and also return to work again. Big thanks to the team who have supported the whole family and keep in contact with any changing needs my dad requires.

All Belong staff have been lovely to Mum. It was easy to set up the visits. Everything was in place within a week of the original phone call.

I am very satisfied with the Belong team.

Conditions and help are first class.

First-class, friendly, polite service. Always very helpful.

Great service.

Our family used Belong at Home over the last year to help us care for and support our mum. Staff came once a week to bathe Mum, wash her hair and blow wave it and over the last few months they have come into Mum's each evening to support her. Mum looked forward to ‘her girls’ visits and we as a family felt secure in the knowledge Mum was being looked after in case we couldn’t get back from work in time to help Mum. In all our dealings with Belong at Home they have been professional and supportive. Without exception, all members of staff who cared for Mum were compassionate and caring and we trusted them all. I would absolutely recommend them to anyone who is looking to use the company.

I was given a schedule of who would come to help me and the time to expect them! They were reliable and always on time. I am delighted to have found out about "Belong at Home" and wouldn't hesitate to recommend them.

The Belong At Home team has worked hard to ensure that my uncle feels in control of the support he receives. This has meant that he is able to continue to enjoy living independently and that I have peace of mind that he has the professional care that he needs.

Feel very comfortable and very safe here. Staff are very helpful and caring.

I have had Belong at Home for 7 years for my mum, and wouldn't have anyone else I can trust them and no they are there when I need them.

Belong at Home Wigan have been invaluable in providing Mum and Dad with homecare, including washing, dressing, medication and house chores twice daily seven times a week. The staff are prompt, courteous, always friendly and professional. Mum and Dad's GP, their district nurse or myself are contacted straight away if they have any concerns. Not the cheapest homecare, but the best by far. We would recommend to anyone looking for home care.

The care staff are friendly, caring, demonstrating a real understanding of dads requirements and needs. I have met the staff and sometimes my visiting times overlap the times when the staff are with dad and they really do demonstrate excellent caring skills and qualities providing Dad support when needed, a listening ear and interest in his family etc. Thank you.

What an amazing group of people seamlessly working together. We worked to ensure my mum's life at 92 years old was as wonderful as possible. Resources like this should be the gold standard in all our care homes throughout the UK/EU. Many thanks, you kept me whole and healthy too.

We were unhappy with our previous carers, a friend recommended Belong at Home, and we haven’t been disappointed. A very professional and caring team, my dad is very happy with the care provided. Recommend this service.

Am very satisfied with care and friendliness of staff.

I think that all the staff are excellent and will go that extra mile for my husband. He enjoys going to Belong (he goes 4 days per week on experience days) and that staff clearly think a lot about him. An example of the superb service was when I had a problem on a day when my husband was at home. The staff at Belong agreed at short notice to look after my husband and agreed to stay overnight. Another example was when a member of staff agreed to stay over when they should have been on leave. Excellent service. I am very happy with his care.

After having to change care provision for mum from May 2018 to Belong, I cannot praise them highly enough. From the initial meeting with the managers who discussed mums needs thoroughly, to the actual daytime provision - every member of staff provided and provides outstanding daily care. They cater for mums needs showing care, consideration and compassion. They also keep me informed of any issues impacting on the needs and care of mum, ensuring top quality patient/client care.

After receiving care from lots of agencies in the Wigan area and not being treated fairly, it has been a breath of fresh air having Belong coming into my home. The care has been exceptional. All staff treat me with respect, dignity and care about my health needs and have also attended to my wife in an emergency situation and have acted promptly when my health needs change. Recognising the need for a GP/Nurse. I really appreciate Belong staff and the care they provide.