Equality Homecare Services Ltd

124 Altrincham Road, Manchester M22 4US
Review Us
7.8 2 Reviews
  • Equality Homecare Services Ltd, Manchester

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Fees are available on request.
Our funding and fees are based on an individual basis, tailored to the specific needs and complexity of support required for each client. Here’s a detailed overview to help you understand our approach:


Understanding Homecare Costs:
Homecare costs can vary significantly depending on the level of care and the individual needs of each client. Our fees are structured to reflect the personalised nature of our services, ensuring you receive the best possible care:
•   Hourly Rates: Fees based on the number of hours our staff provides assistance.
•   Daily or Weekly Rates: Fixed rates for daily or weekly care packages, tailored to the duration of services needed.
•   Specialised Services: Additional costs for specialised care such as dementia care, palliative care, or high dependency / complex care.


We provide a range of services, from brief visits to 24-hour live-in care. For clients with more complex needs, we can arrange for two home carers per visit and provide a tailored cost estimate for this service.


Live-in care is often a cost-effective alternative to residing in a care home, offering a level of independence while receiving necessary support. Since everyone’s needs are unique, the costs of live-in care can vary based on the level of care required.

Good to Know

Owner

  • Equality Homecare Services Ltd

Person in charge

  • Shagufta Hussain (Manager)

Equality Homecare Services Ltd Reviews (2)

7.8

Equality Homecare Services Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Equality Homecare Services Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
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Date Published

2
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1
1
Overall Experience  Overall Experience 4.0 out of 5

We have been very pleased with the care provided by Equality. My Grandad has 4 calls a day and always speaks very highly of all the staff. He is well looked after and they communicate with family when needed.

Reply from Shagufta Hussain, Registered Manager at Equality Homecare Services Ltd

Thank you so much for your kind words! We are thrilled to hear that your Grandad is happy with the care provided by our team at Equality Homecare. Our staff takes great pride in ensuring the well-being and comfort of our clients, and it's wonderful to know that he speaks highly of them. We also believe in maintaining open communication with families, and we're glad that you feel well-informed. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for trusting us with his care!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Massive thanks to the staff/management. Very difficult to leave the care of someone you love in the hands of strangers. These carers make a difficult situation more bearable. I particularly like how they are so gently firm with him. He does not know that he has dementia. He thinks he can still do everything
for himself. This week, I called in when the carer was giving him his shower. Neither of them had heard me come in. I was not checking up but simply waited until they had finished. This shy private man, with so few pleasures left to him, was able to have a lovely shower, treated with good care and dignity.
This firm is proactive. They keep us informed in a sensitive caring way, gentle supportive nudges when we have either forgotten/ or did not really know the best way to support his care.
My life is still difficult, but they reduce some of my worries. I know that they are doing a brilliant job!! I intend to use them in my own home when I need support with my own husband. Thank you!!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Equality Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Equality Homecare Services Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Equality Homecare Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Equality Homecare Services Ltd

What Type of Services does Equality Homecare Services Ltd offer?

Equality Homecare Services Ltd offers Home Care.

How many Carers does Equality Homecare Services Ltd employ?

Equality Homecare Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Equality Homecare Services Ltd to verify any information. View our terms and conditions. Equality Homecare Services Ltd has an Basic Service - more info.