Westminster Homecare (Clacton)

17 Faraday Close, Clacton-on-Sea CO15 4TR
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9.7 22 Reviews
  • Westminster Homecare (Clacton), Clacton-on-Sea
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Care Provided by Westminster Homecare (Clacton)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26

Please contact the branch for more information

These prices are only a guideline, please contact Westminster Homecare (Clacton) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Lisa Lawrence (Manager)
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Westminster Homecare (Clacton) Reviews (22)

9.7

Westminster Homecare (Clacton) has a Review Score of 9.7 (9.707) out of 10, based on 17 reviews in the last 2 years.
Over all time Westminster Homecare (Clacton) has 22 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 1
  • 0
Date Published
  • 22
  • 3
  • 4
  • 17
  • 5
Reviewer Connection to Westminster Homecare (Clacton)
  • 7
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from T R (Client) published on 21 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Alliance are wonderful. Nothing is a problem, they are honest, caring and helpful. Myself and my husband are both grateful for all the help we get. I have got so much praise for all of them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D H (Client) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carer's are wonderful, nothing is too much trouble for them to do for me. I look forward to seeing them each day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Westminster Homecare (Clacton) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.707 for Westminster Homecare (Clacton) is calculated as follows: ( (82 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 99 Ratings = 4.707
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Westminster Homecare (Clacton) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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