Home Instead (Altrincham & Sale)

I am totally satisfied with the care given to me.

We were so delighted with the excellent care our mother received. It was great to be able to keep my mother in her own home. The carers showed real kindness and continuity of care was so important to us.

It is obvious that the organisation values its staff as well as it values its clients and this teamwork ensures that they provide an efficient and very caring service.

A crucial benefit of the service is its ability to respond to changing requirements in the nature and length of care required. All the people involved in arranging and delivering the service have been caring, courteous and keen to find ways to improve the provision.

The clocking in and out system on the home phone has made me feel safe from the start. Thank you Home Instead for helping me maintain my dignity and live a 'normal' life.

We enlisted the care from Home Instead Senior care in June 2016 following a diabolical run care organisation care for our 90 year old father. From the first day, we have found the company to be approachable, professional and caring. Dad has received excellent care and has formed strong bonds with his carers. Regular meetings with his team leader has helped resolve issues promptly. It is with great sadness with failing health and eyesight the family has made the decision to move dad to a care home where nurses can attend to his medical needs promptly.

Home Instead Senior Care provides an excellent service twice weekly including showering my dad and support my mum to enable them to live comfortably in their own home. The lady who comes to them is friendly, professional and to quote my mum "a ray of sunshine". As a family, we cannot thank them enough.

We have found everybody very helpful, one or two better than others. All have been on time.

The other carers are all kind, well-being and very helpful.

Very pleased with everything.

Overall, I am very satisfied with the service I receive.

Dad enjoys the support from the ladies and his meals and the way his house is tidied. They are always punctual and friendly. Thank you.

I trust them and they make my life easier.

The standard of care and support have been attending when problems have been identified, they have been dealt with swiftly. Highly recommended. Thanks.

Home Instead have attended for three months. The girls that come have been lovely, warm and cheerful which as my father has dementia (vascular), it is just what he needs. He also goes out for walks with the carers which he loves. They are also very helpful in doing jobs around the house, dusting cleaning, changing my father's bed and cleaning the fridge, which as I work 30 hours a week, is so helpful.

Dad and myself wouldn't have coped without them.

Great service

Great service from Home Instead

After a spell in the hospital where my mother was recovering from a hip replacement, it became apparent that she would need some care at home. I work, so I needed to find help from a professional support. I have found Home Instead to have the professionalism and caring attitude that I needed. The support that I needed with my mother and the emotional support they have given me, has been outstanding. As I am fully aware my mother's health will deteriorate, I have the knowledge I will be able to call on the teams help and support through the next few years and that gives me great peace of mind.

The area team leader was fantastic; she reacted swiftly to ensure that Mum's increasing needs were met and monitored provision closely.