Radfield Home Care Worcester, Droitwich & Malvern

Very good care and support from the carers. My mother has a live-in carer with additional support for some week nights. They are all friendly and respectful of her needs and wishes. The administrative team are also helpful and efficient.

We are very happy with Radfield home care. They come to help my Father in the evenings and he is very satisfied with the service they provide for him. They are always very good, caring and friendly. He looks forward to his visits.

Having gone through a difficult time, Radfield Home Care battled through and now are getting stronger and not far off being excellent. They work as a team and certainly do the best they can for their clients.

Radfield carers helped my late mother with her morning care and evening care needs for about 7 years, my mum was very reserved to personal care and didn't always gel with some carers, although this sounds negative, the company supported Mum in adjusting to having her care needs attended to with decency. Mum also had issues with liking her own routine and if that was slightly altered it would take a while for Mum to get used to things. But my mum did grow to love many of her regular carers like friends and she did look forward to the care visits. The care staff were very respectful and the managers were very attentive when Mum became end of life, they also showed my brother and myself care and compassion. I would definitely recommend their services.

We are very happy with the care provided. The carer who visits my mum-in-law has worked hard to build her trust and confidence, and she looks forward to her visits. Always very helpful and caring in the office too.

Friendly, competent and compassionate caregivers, always arrive with a smile. My mother always looks forward to their visits, always on time and good communication from the office via rota etc, many thanks.

I have only been a client for this week and have had good service so far. Carers have been on time and did what was required. They have been very polite and talked with me so overall no complaints with anyone. I am unable to make any further comments as they have only been coming for two days.

Have been using Radfield to support my mother-in-law following a stroke for the last 2 years and have been very happy with their service during this period. She can be a challenging patient on occasions and they show patience and professionalism when dealing with her.

Very happy with the care and support given to me.

Excellent.

Nothing is too much trouble for the Radfield team.

The carers are, without exception, very good, caring and compassionate. They are conscientious and friendly and have interacted with my wife and she responds to them.

Carers are kind and caring.

All the carers fulfil my personal needs and keep me good company.

I was never made to feel a nuisance and my problems were dealt with in a very pleasant manner. It is still an issue of shyness with regard to washing which requires diplomacy and patience with an attendant within shouting distance should a problem arise. All the male carers have reassured me that they can be relied upon to be discrete which I sincerely hope is the case. The only criticism or anxiety I have is one of confidentiality and security of the client’s information.

I am pleased with the care.

The care and support is very good.

Very good support and care given. Deal with everything very professionally.

Very good, very helpful.

Excellent care and support. Can't fault it.