The care that my Mum has received from the lovely Caregivers from Home Instead is exceptional.C H(Daughter of Client/Service User)
empathetic, professional and caringNigel E(Son of Client/Service User)
The care that my Mum has received from the lovely Caregivers from Home Instead is exceptional.C H(Daughter of Client/Service User)
empathetic, professional and caringNigel E(Son of Client/Service User)
Home Instead Bolton can help you stay living comfortably at home, the place you love and know the best.
Home Instead is a highly respected independent UK home care provider, providing high-quality care for older people in their own homes.
They pride themselves on the relationship between clients and their CAREGiver. Clients receive the same highly trained CAREGivers for each visit to ensure continuity of high-quality care and builds trust and...
Care Provided by Home Instead (Bolton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Minimum call duration is one hour visits. Service is charged on an hourly basis, this includes all set up and admin costs.
Contact Home Instead (Bolton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Angela Owen (Registered Manager)
Home Instead (Bolton) Reviews (65)
Home Instead (Bolton) has a Review Score of 9.6 (9.648) out of 10, based on 10 reviews in the last 2 years.
Over all time Home Instead (Bolton) has 65 reviews.
Home Instead has been an excellent facility for my sister who has dementia. They have been a great support to help us through what has been a difficult time. The management team have been very supportive and professional, as have the carers to my sister. The carers have become friends and have been matched well with her. Thank you so much.
Standard of care, empathy and friendliness first class. Often break in communication skills in office staff.
Mum has formed a strong bond with her carer and looks forward to her visits.
Thank you Home Instead Bolton - Dad will miss you
Carer visits fortnightly for 1 1/2 hours to complete largely cleaning duties. Very satisfactory and happy to be flexible about tasks undertaken when asked. Pleasant manner.
This is an excellent service of the highest standard.
The needs of my mother-in-law were quickly assessed and a companion was recommended who she bonded with, in a very short period of time.
She, unfortunately, had a fall not long after the care plan was put in place but Home Instead were exceedingly flexible and helpful in adapting the plan, visiting her at alternative locations and generally helping facilitate an everchanging and complicated situation.
They have kept us updated at each step of the way and offered my husband and I advice when requested.
A very efficient and caring team of professionals.
The manager went out of her way to help us get something in place as it was an urgent request.
Our relative is now going into a nursing home so we no longer need their services - but would recommend them based on the excellent service we received.
Very good service - show a genuine interest in my mum. Very reliable - all requests are answered promptly.
Mum has had "her ladies" from Home Instead Senior Care (Bolton) to look after her for just about 2 years. We are extremely happy that staff consistency is paramount and punctuality is extremely good. They all treat her as they would their own relatives and she says she loves them. Yes, it is an expensive service but worth it for mum's happiness and our peace of mind.
Up until recently the 3 weekly visits have just happened. I don't mean that in any nasty way, it just worked like clockwork and if mum wanted the odd bit of shopping it was done without question or reference. Recently though due to my illness I have been unable to see her to take her to hospital or key appointments so to have someone "drop into place" almost at a moments notice is, for someone someone who lives 270 miles from mum, a god send. Reliable, supportive and have become close friends with mum - 100% reliable people!
They are a wonderful, helpful and caring company with compassion and understanding. I can't thank them enough for all they do.
Home Instead is much better from the initial assessment visit to complete understanding and flexibility when my aunt was recently in the hospital twice.
Carers are carefully matched to suit clients as far as possible and visits are on time with the same carers who got to know my aunt. She gets showered every morning and her modesty and dignity are respected -important as she was able to do this herself until recently and at the age of 95 it was a big change to cope with.
Not the cheapest on the market but it is the best. They don't do 15-minute flying visits, they have a proper training program for their staff and having chatted to carers all seem pleased with their employer and find it a good company to work for.
Having an ethical company was important to both my aunt and me.
I thoroughly recommend them.
We have found the care to be of a good standard. The help and kindness have been first class.
The management and communication skills of this agency are first class. Although very efficient it is kept on a very friendly and approachable basis.
Well done.
My wife is immobile/incontinent for over 2 years but due to the care provided, has never had any skin problems which was a great concern to me. I am also kept well informed by office staff/management.
Looking for a home care agency can be a minefield! Fortunately, Home Instead were recommended to us when we first realised we needed help in caring for our 92-year-old mother within her own home. What a godsend they have proved to be!
Both management and caregivers are professional, knowledgeable and caring, and are giving us so much support in a difficult situation. They are always at the other end of the phone to offer advice and support and have treated our mother with care and dignity; she looks forward to their daily visits. We cannot thank them enough.
The staff are caring, knowledgeable and able to think laterally and take initiative.
As a family, we are delighted with the service and especially the manager who is very reassuring and always happy to discuss care needs/worries etc.
A first class service.
We have been extremely impressed with the service. As soon as we called to ask for a visit, it was arranged immediately and the following day we had organised Home Instead to come once a week with the plan to increase when needed.
The carers (2 of which) were introduced to my parents and both have been so professional, helpful, caring and always use their initiative. My mother enjoys their company and having them around to help her and chat with her. The follow-ups have been super.
We are all extremely impressed with Home Instead and all we have met throughout this occasion. It is a great peace of mind for me to have Home Instead support my friend. Thank you.
Very happy with the service provided. Management team took the time to visit and match my mother with a wonderful carer. Mum has the same carer unless she is on holiday/unavailable. New carers have been introduced by regular carer when necessary. Office staff are friendly and very helpful. We have been using this agency for the past 6 months so far no problems what so ever. I would definitely recommend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2019Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Bolton).
Awards / Recognitions (12)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Meet the Team (1)
I am Angela, Registered Manager and responsible for the overall care provided to our clients. I work closely with all the office team to ensure that we deliver the highest quality care for your family. I have worked at Home Instead Bolton since 2012.
After many years working in residential care, it was a breath of fresh air to meet clients in their own homes and see how their lives can be improved by excellent quality one to one care from our amazing CAREGivers.
If you are thinking about care options for a loved one, please just call us for a chat or email. We'll happily provide you with all the information you need to make an informed decision and provide the best support available - if it's just one hour a week right through to live in care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Bolton) to verify any information. View our terms and conditions. Home Instead (Bolton) has an Enhanced Service - more info.