Always here when needed, a lovely person. Thank you for everything.J G(Client / Service User)



Always here when needed, a lovely person. Thank you for everything.J G(Client / Service User)



Caremark is a home care provider in Bromley, offering flexible care and support services to people at home and local communities.
Caremark provides community care for children and adults within the London Borough of Bromley.
Caremark supports a wide range of clients including the below:
• Older people
• Adults requiring dementia care
• Those requiring end of life support
• Adults with learning difficulties
• Adults with physical disabilities
• Children services, including children with autism
• Hospital to home service
• Respite...
Care Provided by Caremark Bromley & Lewisham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 45 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £38.50
- Weekly Live-in Care Fees: £1,775 - £2,100
Service users are initially assessment via a telephone conversation and then an accurate quote is at the first consultation.
Contact Caremark Bromley & Lewisham to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Rosemarie Duncan (Manager)
Caremark Bromley & Lewisham Reviews (170)
Caremark Bromley & Lewisham has a Review Score of 9.9 (9.858) out of 10, based on 48 reviews in the last 2 years.
Over all time Caremark Bromley & Lewisham has 170 reviews.
We are very grateful for the assistance we received over a very difficult time for us.
Thank you for your wonderful review and for taking the time to share your experience with us.
We are delighted to hear that our staff provided the standard of care we always strive for. They are the heart of what we do, and feedback like this is a great reflection of their professionalism and dedication.
The carers have been wonderful and will help with me and my dog.
Thank you, Isobel, for your lovely review.
We're so pleased to hear that you've found our carers to be wonderful and supportive. At Caremark Bromley & Lewisham, our home care team always aims to provide kind, reliable and person-centred care that helps clients feel comfortable and supported at...
I am very happy with the care my husband is receiving. The carers are well trained, alert and friendly. Management is responsive and easy to contact. Full PPE is provided. The carers quickly established a good relationship with my husband, and are kind and patient. I recommend this care agency highly.
We're delighted to hear that you are very happy with the care your husband is receiving. It is especially lovely to know that our care assistants have quickly built a good relationship with him and that you have found them...
Great service. Great staff. Always friendly, I haven't one complaint.
We're really pleased to hear that you've been happy with the service and that our staff have always been friendly. It is wonderful to know that you have had such a positive experience with Caremark Bromley & Lewisham and that there have been no concerns or...
Staff are lovely they are so patient with me nothing is ever to much. I've been with Caremark many years. Supervisor is great. Caremark is great all round. Management great. I dont know what I would do without you all.
We're so pleased to hear that you feel so well supported by the team at Caremark Bromley & Lewisham. It means a great deal to know that our care assistants are patient, kind and always willing to help, and that you have had such a...
Caremark are very supportive in sending the right support workers to support the vulnerable adult, which, as a parent is so important. It's important to meet the perspective carer/support worker prior to working hands on with the client. Our needs are not currently help and support in the home, the support is more of a buddy to help with assisting and facilitating and encouraging whilst attending various activities outside the home.
We're really pleased to hear that you have found Caremark Bromley & Lewisham supportive in matching the right support workers to your loved one's needs. We understand how important this is, especially when supporting a vulnerable adult and we always aim to provide care and support that feels safe,...
My son has been cared for by care givers from Caremark. Like any human relationships there were misunderstandings which was dealt with professionally. The staff are very focused and has the best interest of people they care for. They are great at time keeping and all round very excellent. Would highly recommend and work with them in future.
We're very pleased to hear that your son has received excellent care and support from our Caremark Bromley & Lewisham team. It means a great deal to know that you have found our care assistants focused, reliable, punctual and...
The support staff are very caring and helpful and have built up a good rapport with my daughter. They are punctual and reliable and keen to do what is needed. They support my daughter's wishes and needs in a kind, friendly manner and help her feel respected, safe and secure.
The continuity of care provided is much valued and helps to build a relaxed, stable environment for my daughter.
We're delighted to hear that you have been very satisfied with the care provided for your daughter by Caremark Bromley & Lewisham. It is wonderful to know that our support staff have built a good rapport with her and...
I feel compelled to leave a review as I know choosing a care provider can be a tough decision.
I wouldn't hesitate to recommend Caremark Bromley.
We're truly grateful for your kind words about the care provided to your dad. It means so much to hear that our team at Caremark Bromley & Lewisham were kind, professional, respectful and compassionate...
We have had a great experience with Caremark for our child. The carers understand their needs and have made great efforts to get to know them and to do activities with them that they enjoy. It is great to have the respite time for us knowing that our child is happy and having a good time with someone we trust. The management team are good at keeping in touch and following up issues.
We understand how important it is for families to feel confident when arranging respite care. Knowing that your child is happy, safe, and spending time with someone you trust can make such a difference, and we're so pleased that our team...
She handles all queries/issues in a very efficient manner.
Thank all at Caremark for your support
We're especially pleased to hear your feedback about Chioma. She is a valued member of...
We are extremely happy with the support Caremark provides for our son, The staff are professional, reliable, and attentive to his needs, providing 2:1 support that keeps him safe and engaged. They communicate well with us and adapt to his routines and preferences, Their care has made a real difference to his well-being and our family's peace of mind. We would highly recommend their services to other families
Providing specialist children's home care, including 2:1 support for young people with complex needs, is something we...
We are happy with the service from Caremark. The carer are working very hard to keep my daughter safe and happy and the management also doing very good job to resolve any issues. Thank you.
Thank you, M K, for taking the time to leave your kind review.
We're very pleased to hear that you are happy with the service provided by Caremark Bromley & Lewisham. It means a great deal to know that our care assistants are working hard to keep your daughter safe, happy and well...
My autistic son was going through a very difficult phase with lots of aggressive meltdowns, outbursts. I am very grateful to Caremark to be present and to advocate for my son's requirements/needs to his social worker. Caremark always help me even at the last minute to cover an appointment. The support workers are very cooperative and help my son in a manner which is professional as well as kind. I can trust them fully. I have full faith in them that they will do things well. My son is in safe hands. No issues with the last changes with the rota, Caremark staff are excellent and reliable.
Thank you, H N, for taking the time to leave such a thoughtful and meaningful review.
We're very pleased to hear that Caremark Bromley & Lewisham has been able to support both you and your son during a particularly difficult time. It means a great deal to know that our team has been able to...
I find the management team very helpful. They listen to any concerns and implement changes if required.
Well done Caremark I have given you five stars because you are doing an excellent job
All the very best
Mum
We're delighted to hear that you are extremely happy with the care your son receives from Caremark Bromley & Lewisham. It means so much to know that his care assistants are kind, helpful and considerate, especially when supporting his complex and...
I had a great expereince, lovely staff and very very helpful. Would definetly reccomend this sevice. Sasha and nadia are amazing, also the manager sarah. Really lovely people. Great in home care for people
Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear you had a great experience with us. We'll make sure to pass your kind words on to Sasha, Nadia, and Sarah - they truly are a credit to our team and will be so pleased to hear this. It means...
Caremark ladies have been lovely towards my daughter. They take her into the community and where ever she wants to go. They follow instructions I set for the outing. Their service gives me respite and I feel comfortable knowing Tillie is safe hands.
We're so pleased to hear that your daughter has had such a positive experience with our Caremark Bromley & Lewisham team. It means a great deal to know that our care assistants have been kind, supportive and able to help Tillie...
I'm very happy with service. Caremark very helpful.
Thank you so much for your feedback, We truly do appreciate your support and your positive review helps us to build on the strong basis we already have of being a friendly, reliable and trustworthy service to all of our service users . Thank you again for your support and trusting us with ensuring your loved ones care. We appreciate your support !
Destiny is the best carer I ever met.
Thank you so much for your feedback! We truly do appreciate it and are very happy to know that you are satisfied with the service being provided. We will continue to strive to provide the most reliable, person centred and compassionate support possible. Your feedback is a sign that we are making a...
Thank you for all the support received.
I reckon caremark to families with special needs children and young people.
We are passionate about providing friendly, reliable, and person-centred support to every family we work with, and feedback like this reassures us that we are...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Monday 18 Nov 2024Caremark Bromley is thrilled to announce that we have been awarded the Home Care Coordinator Award at the prestigious Great British Care Awards! This recognition highlights the tireless efforts and...
- Posted: Monday 21 Oct 2024Caring for a loved one with complex health needs, such as stroke recovery, can be overwhelming. Respite care offers temporary relief, giving caregivers a break while ensuring individuals receive quality...
- Posted: Friday 21 Jun 2024On Friday, June 14th, Caremark Bromley had the honour of attending the prestigious Stars of Social Care Awards, an annual event dedicated to recognising the exceptional work done by home...
Awards / Recognitions (2)
- Recipient: Caremark Bromley & LewishamDate: Friday 14 Jun 2024
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (13)
Sharon previously worked as an Operations Manager for Royal Mail. Sharon has a wealth of experience in managing large operations.
She set up Caremark (Bromley) in 2011, the company has grown remarkably over the years and continues to provide quality home care to the local residents.
As we know, working in social care is more than a job, it’s a profession! It takes a certain type of person, someone with fortitude, courage, a bright disposition, and an irresistible passion to succeed. These are all the qualities that Rosemarie possesses as a great manager and leader upholding quality and business development as per CQC standards.
Rosemarie started off her career as a domiciliary care worker only a few years after moving to the United Kingdom, with no previous experience in an industry that was still unrecognized at the time. Over a 20-year span, Rosemarie has transcended from domiciliary care worker to manager of the company she started with, to Registered Manager at Caremark Bromley which delivers over 5000 weekly hours.
Rosemarie’s most recent achievement is establishing a service for children and young people with Autism, learning disabilities, and complex needs. looking after 47 children since launching 3 years ago.
Sara has dedicated most of her professional career to working with children, bringing a wealth of experience as a teacher and a trained Special Educational Needs (SEN) specialist. Her expertise lies in creating inclusive, nurturing environments where every child can thrive, regardless of their unique challenges. Sara’s compassionate approach and deep understanding of children’s needs have made her a trusted and impactful educator and advocate for SEN support.
Oluwatoyin Fagbiye has a Masters in Oil, Gas and Mining Law. She is a seasoned legal practitioner with over ten years of experience. I am known for my strong commitment to excellence and integrity. My passion for helping people is evident in my previous role as a healthcare assistant and support worker.
“What motivates me the most is the opportunity to contribute meaningfully to a dynamic team, leveraging my legal insights and collaboration to achieve impactful outcomes.”
Kafilat is our Training and Recruitment Manager. She began her career with Caremark as a care coordinator and has worked in the field getting to know our clients.
Before joining Caremark, Kafilat worked for 16 years in HR and as a retail induction trainer for M&S, This helped her as she became the training manager, holding fun and engaging training sessions on a weekly basis.
In Kafilat’s words, working in care has been the most rewarding job she has ever had.
Ajay has worked with the company since 2020. He has previously worked in Customer Service but after the Covid lockdown realised his passion was to be helping others.
Ajay started as a Care and Support worker, learning what it means to work in Health and Social care with Caremark Bromley’s variety of service users. Due to his previous experience, he was then invited to work as a Care Coordinator but is now working in recruitment.
Oreoluwa Adekanmbi is a passionate advocate for people and for providing care to others. She holds a Masters degree in Security, Intelligence and Diplomacy from the University of Buckingham. Her love for diplomacy stems from her fascination with the complexities of global politics and the desire to create a positive change.
As a solution-focused individual, Oreoluwa is committed to finding practical and sustainable solutions to various social and healthcare issues. Her passion for helping people is evident in her previous work with various organizations, including her previous role as a healthcare assistant.
Oreoluwa’s dedication to providing health care and community service has earned her adequate exposure and experience, and she continues to be inspired towards making a difference in the world. Oreoluwa is currently the Care Coordinator for the Orpington area.
Chioma Ogbonna is a dedicated professional hailing from the vibrant city of Port Harcourt, Nigeria, located in the heart of Rivers State. Her journey in education and healthcare has equipped her with a unique set of skills and experiences, making her an invaluable asset to our team.
One of Chioma's most remarkable contributions has been in the realm of special education. She has tirelessly devoted herself to teaching children aged 6-16, specifically those with autism and special needs. Her empathetic approach, coupled with a deep understanding of their unique requirements, has helped transform the lives of countless children and their families.
We are proud to have Chioma Ogbonna as a vital part of our team. Her multifaceted background, compassionate nature, and unwavering commitment to children's well-being make her an exceptional advocate for our company's values. Chioma's presence enriches our work environment and reinforces our mission to create a brighter future for the children we serve.
Donna brings a wealth of expertise to her role as a Field Care Supervisor, drawing on her extensive experience working within the NHS. Her background makes her an invaluable source of knowledge and guidance for her Care Assistants, ensuring they deliver the highest standard of care. Donna’s leadership and commitment to excellence inspire her team to provide compassionate and professional support to those in their care.
Alice Njeru, a committed Field Care Supervisor with over a year at our company, brings extensive experience working with young people. She excels in providing the best healthcare options for long-term support needs. Alice's compassionate approach and dedication to improving the lives of her clients make her an essential member of our team, ensuring comprehensive and personalized care for every individual.
Callum Aylott, a Recruitment and Marketing Administrator at Caremark Bromley, boasts over 7 years of experience. His extensive knowledge of home care provider policies, combined with his expertise in IT support, recruitment, and digital marketing, ensures the smooth operation and growth of our services. Callum's dedication and skill set make him a pivotal asset to our team, consistently enhancing our recruitment and marketing efforts.
As an accomplished Accounting and Finance Professional, I bring over five years of diverse expertise in accounting and tax advisory services within the dynamic Indian market. My extensive background is complemented by an MSc in Professional Accounting from Coventry University London Campus, underpinning my commitment to excellence in financial management.
Currently, I am on the path to attaining the prestigious ACCA professional qualification, demonstrating my dedication to staying at the forefront of industry best practices and regulatory compliance.
Beyond the realms of finance, I am an avid explorer with an insatiable appetite for discovering new destinations and embarking on adventures. This passion not only enriches my personal experiences but also instils a sense of curiosity and adaptability in my professional endeavours.
With a blend of academic excellence, hands-on experience, and a zest for life's adventures, I am poised to contribute significantly to any financial endeavour I undertake. I look forward to leveraging my skills and passion to drive success in the ever-evolving landscape of accounting and finance.
Raj Vadhan is the Business Administrator for Caremark Bromley. With a background as a Business Analyst, Raj brings extensive expertise in strategic planning and operational efficiency. His analytical skills and leadership ensure smooth administration to support the Registered Care Manager. Raj is dedicated to improving care standards and streamlining processes to benefit clients and staff alike.
Frequently Asked Questions about Caremark Bromley & Lewisham
How many Carers does Caremark Bromley & Lewisham employ?
Caremark Bromley & Lewisham employs 150 carers.
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