Always here when needed, a lovely person. Thank you for everything.J G(Client / Service User)



Always here when needed, a lovely person. Thank you for everything.J G(Client / Service User)



Caremark is a home care provider in Bromley, offering flexible care and support services to people at home and local communities.
Caremark provides community care for children and adults within the London Borough of Bromley.
Caremark supports a wide range of clients including the below:
• Older people
• Adults requiring dementia care
• Those requiring end of life support
• Adults with learning difficulties
• Adults with physical disabilities
• Children services, including children with autism
• Hospital to home service
• Respite...
Care Provided by Caremark Bromley & Lewisham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 45 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £38.50
- Weekly Live-in Care Fees: £1,775 - £2,100
Service users are initially assessment via a telephone conversation and then an accurate quote is at the first consultation.
Contact Caremark Bromley & Lewisham to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Rosemarie Duncan (Manager)
Caremark Bromley & Lewisham Reviews (170)
Caremark Bromley & Lewisham has a Review Score of 9.9 (9.858) out of 10, based on 48 reviews in the last 2 years.
Over all time Caremark Bromley & Lewisham has 170 reviews.
As the son of a service user, I want to express my deep gratitude and appreciation for the exceptional care Caremark has provided to my mother. They took the time to understand her specific needs and preferences, providing personalised care that made a real difference in her daily life. What stood out the most was the genuine kindness and respect with which the carers treated my mother. It's clear that they see her as more than just a client; they've built a relationship with her that has brought her comfort and happiness during a challenging time. I would highly recommend Caremark to anyone in need of reliable, compassionate, and professional care for a loved one. The peace of mind they have given me as a family member is invaluable, and the positive impact they've had on my mother's quality of life is something I will always be grateful for.
Thank you for your positive feedback. We will continue to strive to deliver the best service possible.
This has been my first encounter with Caremark, and the care I received has been brilliant. The carers came without fail every day and each carer was kind and respectful and was happy to carry out washing and dressing and any little extra things (e.g. carrying a washing basket downstairs). I felt I had a good relationship with my main carer and was sad to see her go on her last day.
Thank you so much for your kind words and for taking the time to share your experience with Caremark. We are thrilled to hear that you were pleased with the care you received and that our carers were able to meet your needs with kindness and respect. It's wonderful to know that you felt a strong...
I am very pleased with the level of care and support provided by Caremark. My friend uses the services both in bath and assistance.
Thank you for sharing your positive feedback! We're delighted to hear that your friend is pleased with the care and support provided by Caremark. It's our priority to ensure that all our clients receive the assistance they need with dignity and respect, whether it's during bath time or with other...
Altogether, an excellent service has helped considerably towards my eventual recovery. I cannot thank you enough.
Thank you very much for your review. We are very happy that you were satisfied with our service during your time with us
I'm very pleased with the level of care and support I get both in washing and dressing, then the communication with a different human being from day to day. Can only speak from my experience but I'm sure others will be very happy.
Thank you so much for your kind feedback! We're delighted to hear that you're pleased with the level of care and support you receive from our team, both in washing and dressing. It's great to know that you appreciate the opportunity to interact with different carers, as we believe each brings...
I am very pleased with the care I get. I find the carers very helpful and attentive.
Thank you for your kind words! We're delighted to hear that you're pleased with the care you receive and that our carers have been helpful and attentive. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you ever need anything else, please feel free to reach out. We're always here to support you.
I find the service good and I am treated very well.
Thank you for your positive feedback! We're pleased to hear that you find our service good and that you feel well-treated by our team. Ensuring that our clients receive compassionate care with dignity is our top priority, and it's wonderful to know that this has been your experience. Your kind...
Caremark has provided an efficient, caring, and friendly service.
Thank you so much for taking the time to give us a review! We appreciate the kind words and will continue to do our best for your partner.
Absolutely amazing, can't fault the girls in any way.
The staff behave professionally and treat Mum with compassion.
Communication with the office is also good.
Caremark have been a great support to our family. We can’t speak highly enough of the office staff. In recent months one person has been a vault of information, helping us navigate care planning, costings, relationships with local authorities and funding bodies. As we continue to transition through stages of care needs for Mum, we feel in safe hands. The field team and carers are knowledgeable and friendly giving us a sense of agency while troubleshooting in partnership to resolve observations.
Since permanently moving to Caremark, it has been a great relief to me to have reliable caring, and friendly carers to assist me. It seems like my carers are now part of my family and I can't speak highly enough of them. I know that if I have any concerns or problems I will get a prompt response from the management team.
Very, very good, no problems at all.
Very giving and kind, taking great care of looking after me. Always here when needed, a lovely person. Thank you for everything.
Good service offering respite from a behaviorally challenging child. Communication from the managerial team regarding any changes in staff/times is excellent.
Thank you for taking the time to share your experience with us! We're glad to hear that you find our service good and feel well-treated by our team. Providing care with dignity and respect is incredibly important to us, and we're pleased that this reflects in your experience. We also appreciate...
They do as I ask.
The carers work hard and in a way that seems to be very relaxed and respectful to the way they find Mum - good or bad night's sleep.
It's always a pleasure seeing them.
My daughter is very happy with the care and support she receives. The carers are reliable, friendly, and efficient and they treat her with respect. They support her with laundry, housework, and recreational activities. The management is accessible and resolves any difficulties with speed and effectiveness. They recognize the value of continuity of care. A small team of regular support staff care for my daughter, which provides stability, trust and peace of mind.
I am very happy with the family support worker that we have worked with this year. Caremark Homecare are very professional and always respectful to me and my daughter at all times. 100% attendance, 100% punctuality and 100% reliability. Always willing to help with shopping/ideas on routines/healthy food/encouraging of health and safety at all times. Always arrives with a friendly smile on her face and a cheerful personality. Has worked till 7.00 pm at night in all weathers and travels long distances to help me and my daughter. Very very grateful and appreciated. I have a support worker to help me with my young child 6 hours at week at my home and in the community and I am very happy with the service we have received. Not only is the lady we worked with very friendly, caring, polite and very helpful, she also treats my young child very well. Very happy with the service and very lucky to have worked with Caremark Homecare and definitely would work with them again in the future
I like all of my carers and I've had some fun times with them. Generally, I feel they look after me well. I like it when they are able to take me out and I am enjoying seeing my friends. I also find it helpful when my carers are able to help me clean and tidy my flat. This helps me feel more happy and relaxed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Monday 18 Nov 2024Caremark Bromley is thrilled to announce that we have been awarded the Home Care Coordinator Award at the prestigious Great British Care Awards! This recognition highlights the tireless efforts and...
- Posted: Monday 21 Oct 2024Caring for a loved one with complex health needs, such as stroke recovery, can be overwhelming. Respite care offers temporary relief, giving caregivers a break while ensuring individuals receive quality...
- Posted: Friday 21 Jun 2024On Friday, June 14th, Caremark Bromley had the honour of attending the prestigious Stars of Social Care Awards, an annual event dedicated to recognising the exceptional work done by home...
Awards / Recognitions (2)
- Recipient: Caremark Bromley & LewishamDate: Friday 14 Jun 2024
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (13)
Sharon previously worked as an Operations Manager for Royal Mail. Sharon has a wealth of experience in managing large operations.
She set up Caremark (Bromley) in 2011, the company has grown remarkably over the years and continues to provide quality home care to the local residents.
As we know, working in social care is more than a job, it’s a profession! It takes a certain type of person, someone with fortitude, courage, a bright disposition, and an irresistible passion to succeed. These are all the qualities that Rosemarie possesses as a great manager and leader upholding quality and business development as per CQC standards.
Rosemarie started off her career as a domiciliary care worker only a few years after moving to the United Kingdom, with no previous experience in an industry that was still unrecognized at the time. Over a 20-year span, Rosemarie has transcended from domiciliary care worker to manager of the company she started with, to Registered Manager at Caremark Bromley which delivers over 5000 weekly hours.
Rosemarie’s most recent achievement is establishing a service for children and young people with Autism, learning disabilities, and complex needs. looking after 47 children since launching 3 years ago.
Sara has dedicated most of her professional career to working with children, bringing a wealth of experience as a teacher and a trained Special Educational Needs (SEN) specialist. Her expertise lies in creating inclusive, nurturing environments where every child can thrive, regardless of their unique challenges. Sara’s compassionate approach and deep understanding of children’s needs have made her a trusted and impactful educator and advocate for SEN support.
Oluwatoyin Fagbiye has a Masters in Oil, Gas and Mining Law. She is a seasoned legal practitioner with over ten years of experience. I am known for my strong commitment to excellence and integrity. My passion for helping people is evident in my previous role as a healthcare assistant and support worker.
“What motivates me the most is the opportunity to contribute meaningfully to a dynamic team, leveraging my legal insights and collaboration to achieve impactful outcomes.”
Kafilat is our Training and Recruitment Manager. She began her career with Caremark as a care coordinator and has worked in the field getting to know our clients.
Before joining Caremark, Kafilat worked for 16 years in HR and as a retail induction trainer for M&S, This helped her as she became the training manager, holding fun and engaging training sessions on a weekly basis.
In Kafilat’s words, working in care has been the most rewarding job she has ever had.
Ajay has worked with the company since 2020. He has previously worked in Customer Service but after the Covid lockdown realised his passion was to be helping others.
Ajay started as a Care and Support worker, learning what it means to work in Health and Social care with Caremark Bromley’s variety of service users. Due to his previous experience, he was then invited to work as a Care Coordinator but is now working in recruitment.
Oreoluwa Adekanmbi is a passionate advocate for people and for providing care to others. She holds a Masters degree in Security, Intelligence and Diplomacy from the University of Buckingham. Her love for diplomacy stems from her fascination with the complexities of global politics and the desire to create a positive change.
As a solution-focused individual, Oreoluwa is committed to finding practical and sustainable solutions to various social and healthcare issues. Her passion for helping people is evident in her previous work with various organizations, including her previous role as a healthcare assistant.
Oreoluwa’s dedication to providing health care and community service has earned her adequate exposure and experience, and she continues to be inspired towards making a difference in the world. Oreoluwa is currently the Care Coordinator for the Orpington area.
Chioma Ogbonna is a dedicated professional hailing from the vibrant city of Port Harcourt, Nigeria, located in the heart of Rivers State. Her journey in education and healthcare has equipped her with a unique set of skills and experiences, making her an invaluable asset to our team.
One of Chioma's most remarkable contributions has been in the realm of special education. She has tirelessly devoted herself to teaching children aged 6-16, specifically those with autism and special needs. Her empathetic approach, coupled with a deep understanding of their unique requirements, has helped transform the lives of countless children and their families.
We are proud to have Chioma Ogbonna as a vital part of our team. Her multifaceted background, compassionate nature, and unwavering commitment to children's well-being make her an exceptional advocate for our company's values. Chioma's presence enriches our work environment and reinforces our mission to create a brighter future for the children we serve.
Donna brings a wealth of expertise to her role as a Field Care Supervisor, drawing on her extensive experience working within the NHS. Her background makes her an invaluable source of knowledge and guidance for her Care Assistants, ensuring they deliver the highest standard of care. Donna’s leadership and commitment to excellence inspire her team to provide compassionate and professional support to those in their care.
Alice Njeru, a committed Field Care Supervisor with over a year at our company, brings extensive experience working with young people. She excels in providing the best healthcare options for long-term support needs. Alice's compassionate approach and dedication to improving the lives of her clients make her an essential member of our team, ensuring comprehensive and personalized care for every individual.
Callum Aylott, a Recruitment and Marketing Administrator at Caremark Bromley, boasts over 7 years of experience. His extensive knowledge of home care provider policies, combined with his expertise in IT support, recruitment, and digital marketing, ensures the smooth operation and growth of our services. Callum's dedication and skill set make him a pivotal asset to our team, consistently enhancing our recruitment and marketing efforts.
As an accomplished Accounting and Finance Professional, I bring over five years of diverse expertise in accounting and tax advisory services within the dynamic Indian market. My extensive background is complemented by an MSc in Professional Accounting from Coventry University London Campus, underpinning my commitment to excellence in financial management.
Currently, I am on the path to attaining the prestigious ACCA professional qualification, demonstrating my dedication to staying at the forefront of industry best practices and regulatory compliance.
Beyond the realms of finance, I am an avid explorer with an insatiable appetite for discovering new destinations and embarking on adventures. This passion not only enriches my personal experiences but also instils a sense of curiosity and adaptability in my professional endeavours.
With a blend of academic excellence, hands-on experience, and a zest for life's adventures, I am poised to contribute significantly to any financial endeavour I undertake. I look forward to leveraging my skills and passion to drive success in the ever-evolving landscape of accounting and finance.
Raj Vadhan is the Business Administrator for Caremark Bromley. With a background as a Business Analyst, Raj brings extensive expertise in strategic planning and operational efficiency. His analytical skills and leadership ensure smooth administration to support the Registered Care Manager. Raj is dedicated to improving care standards and streamlining processes to benefit clients and staff alike.
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