Bluebird Care Solihull & Birmingham West

Highlands House, Highlands Road, Solihull B90 4ND
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9.9 61 Reviews
  • Bluebird Care Solihull & Birmingham West, Solihull
Bluebird Care Solihull and Birmingham West provides high-quality homecare and support services to keep clients safe and comfortable in their own homes. Areas they cover include Solihull, Shirley, Knowle, Dorridge, Meriden, Hampton-in-Arden, Balsall Common and Olton. They also cover a large area of Birmingham, including Edgbastin, Harborne, Kings Heath, Moseley, Northfield and Kings Norton.

They offer a unique choice of flexible home care and support services tailored to the needs of the individual, 24 hours a day, 365 days a year.

The service can range from a 45-minute visit to a night-sitting service to 24-hour live-in care. Care can be provided to cover a short-term illness, or respite care because the usual carer is having a break. Whatever the need, the dedicated home care team are happy to discuss all requirements. With exceptional attention to infection control measures, customers can be rest assured they receive the best in protection and safety.

With kindness and compassion, the highly-trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team allows clients to be themselves, doing the things they love, safe in the comfort of their own home.

Contact the team to see how they can help.
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Care Provided by Bluebird Care Solihull & Birmingham West

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £35.75
  • Weekly Live-in Care Fees: from £1650

Fees vary depending on the type of care required.


Fees are finalised following a client care consultation to ensure we provide the right level of care to meet our clients’ needs.

These prices are only a guideline, please contact Bluebird Care Solihull & Birmingham West to find out the exact price for your requirements.

Contact Bluebird Care Solihull & Birmingham West to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Solihull & Birmingham West to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Narbir Virk (Operations and Registered Manager)

Bluebird Care Solihull & Birmingham West Reviews (61)

9.9

Bluebird Care Solihull & Birmingham West has a Review Score of 9.9 (9.927) out of 10, based on 21 reviews in the last 2 years.
Over all time Bluebird Care Solihull & Birmingham West has 61 reviews.

Overall Experience
  • 53
  • 8
  • 0
  • 0
  • 0
Date Published
  • 61
  • 4
  • 13
  • 21
  • 40
Reviewer Connection to Bluebird Care Solihull & Birmingham West
  • 21
  • 18
  • 6
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Stella (Client) published on 20 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came home last June 2015 having spent 6 months in a nursing home following a month in hospital. My social worker provided a list for care agencies and we phoned the first 3. Bluebird Care (Solihull) was the one who immediately arranged for an assessment of my needs and subsequently agreed to provide
care twice a day in the morning to help me wash and dress and at night to wash and put me to bed. I chose the time and length of visit and now receive a list of times and names of the carers every week. Occasionally the visits have not materialised on time but this very rarely happens and I have found all my carers very kind and capable and many of them I now look upon as friends. I am now waiting for a hip replacement and have already been told that I shall have no worries as "we shall look after you when you come home." Without any hesitation I recommend Bluebird Care (Solihull).
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Bluebird Care Solihull & Birmingham West is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Bluebird Care Solihull & Birmingham West is calculated as follows: ( (114 Excellents x 5) + (9 Goods x 4) ) ÷ 123 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Solihull & Birmingham West is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (5)

Kam

Kam Goraya

Job Title: Owner Joined: 2021

Kam is passionate about delivering a premium, quality-driven service to our clients, as well as creating a supportive, reward-driven work environment for our team.

Narbir

Narbir Virk

Job Title: Registered Care Manager: Solihull Joined: 2025

Narbir oversees operations to ensure our team have everything they need to deliver a premium service to our clients. She also oversees the onboarding of all new clients and the development of our care services.

Shannon

Shannon Kington

Job Title: Deputy Manager Joined: 2025

As deputy manager, Shannon works alongside our Registered Manager to ensure a quality experience for our care team and our customers alike.

Nazreen

Nazreen Bibi

Job Title: Field Care Supervisor Joined: 2025

Nazreen provides support to both our customers and care experts, ensuring we are delivering the highest quality care and exceeding expectations.

Jodie

Jodie O' Brien

Job Title: Field Care Supervisor Joined: 2025

Jodie provides support to our care experts and customers, ensuring we are delivering the highest quality care and exceeding expectations. She also delivers training to our new joiners and the existing team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Solihull & Birmingham West to verify any information. View our terms and conditions. Bluebird Care Solihull & Birmingham West has an Enhanced Service - more info.