Nurseplus – Homecare Services (Plymouth)

Fellowes Court, 3 Craigie Drive, Millfields, Plymouth PL1 3JB

Nurseplus – Homecare Services (Plymouth)
Nurseplus – Homecare Services (Plymouth)
Nurseplus – Homecare Services (Plymouth)

Nurseplus have been arranging reliable and personal care at home services since 2005, recruiting personal assistants, carers and nurses for people with varying care and support needs. They can provide a range of care services from 30-minute home visits to 24-hour care and support.

The highly skilled team of homecarers at Nurseplus Plymouth can help with all aspects of domiciliary care, from preparing meals to a more complex care package, to help you and your loved ones live more independently.

A range of service can be offered for individuals with dementia, learning difficulties, mental illnesses, Parkinson’s, physical disabilities, old age and children.

Nurseplus Homecare Services (Plymouth) provide support in the Plymouth, Ivybridge, Plympton and Plymstock areas.

Group : Nurseplus – Homecare Services (UK) Ltd

Person in charge: Julie Bullock (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 78

Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Nurseplus – Homecare Services (Plymouth): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9 Nurseplus – Homecare Services (Plymouth) has a Review Score of 9 (9.042)

The Review Score of 9 (maximum of 10) for Nurseplus – Homecare Services (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Nurseplus – Homecare Services (Plymouth) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.542 for Nurseplus – Homecare Services (Plymouth) is calculated as follows: ( (31 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 48 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4.5 Points relating to the number of positive Reviews for Nurseplus – Homecare Services (Plymouth) is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nurseplus – Homecare Services (Plymouth)?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nurseplus – Homecare Services (Plymouth)

  • Client / Service User
    6
  • Daughter of Client/Service User
    1
  • Husband of Client/Service User
    1

I am pleased to have a regular carer who is very caring.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Don't know

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Staff: Satisfactory

Care / Support: Good

Management: Satisfactory

Treated with Dignity: Good

Value for Money: Satisfactory

I'm very pleased with my usual carer, although an occasional one is hopeless.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

A very good support service.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Satisfactory

Treated with Dignity: Satisfactory

Value for Money: Good

I like them coming to do the reviews as it gives us both a chance to say if anything has changed or if something is not right. Also, they explain with care what is going on as I need to lipread.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have found Nurse Plus staff very friendly and have dealt with any problems efficiently. I also found the carers very helpful and understanding of my needs and with dignity.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have been a service user with Nurse Plus for several year's all the carers I have seen have always been polite caring and made a difference to my life.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Agency very proficient and very caring agency together with carers, who are all very responsive to my wife's requirements. All queries and requests are dealt with quickly and effectively. They take personal interest in my wife's welfare and concerns are fed back to a Parkinson's specialist nurse for evaluation in future needs where immediate concerns emanate from visits where health requires medical attention. GP surgery is informed for home visits. Extremely satisfied with support provision. Greatly appreciated.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

This assessment was thorough, open and honest, friendly, professional, efficient.

How likely would you be to recommend Nurseplus – Homecare Services (Plymouth)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Nurseplus – Homecare Services (Plymouth)

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