Nurseplus Care at home Plymouth

Unit 14 Mary Seacole Road, The Millfields, Plymouth PL1 3JY
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9.7 61 Reviews
  • Nurseplus Care at home Plymouth, Plymouth
Unlike traditional care facilities, home care allows you or your loved ones to stay in the familiar and comforting environment of your own home. With Nurseplus Care at home Plymouth, you can expect nothing less than the highest standards of care, professionalism and dedication.

Whether you or a loved one requires daily, weekly, or live-in care, Nurseplus Care at home can build a support plan that accommodates all of your requirements and wishes. The team can provide dedicated support for a variety of needs including for elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care.

Nurseplus Care at home Plymouth covers the following areas; Plymouth, Ivybridge, Plympton, Brixton, Yealmpton, Tavistock, Launceston, Callington, Torpoint, Kingsbridge, Liskeard, South Brent and the surrounding areas of Devon.

Get in touch with the friendly team to find out more about how they can help you.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.45
  • Weekly Live-in Care Fees: from £1495

These prices are only a guideline, please contact Nurseplus Care at home Plymouth to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Trudy Phillips (Registered Manager)

Nurseplus Care at home Plymouth Reviews (61)

Total of 61, showing 61-61
9.7

Nurseplus Care at home Plymouth has a Review Score of 9.7 (9.698) out of 10, based on 16 reviews in the last 2 years. Over all time Nurseplus Care at home Plymouth has 61 reviews.

Overall Experience

  • 33
  • 25
  • 2
  • 0
  • 1

Date Published

61
9
11
16
45

Review from Eileen S (Daughter of Client) assisted by family/friend published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This assessment was thorough, open and honest, friendly, professional, efficient.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Nurseplus Care at home Plymouth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Nurseplus Care at home Plymouth is calculated as follows: ( (73 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 96 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Plymouth is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (3)

Trudy

Trudy Phillips

Job Title: Registered Manager

Joined: 2017

I have worked in the care industry for over 18 years. I started my journey as a carer and worked my way up to being a Registered Branch Manager. I find my job very fulfilling and rewarding helping to put smiles on people’s faces. I am just about to finish my Level 5 diploma in Team Management.

Samantha

Samantha Guy

Job Title: Field Supervisor

Joined: 2018

My name is Samantha Guy, known as Sam. I joined Nurseplus in November 2018 as a Field Supervisor. I have worked in Domiciliary care for about 9 years. Previous to this I was a Learning Disability Nurse. I care about providing good quality care and always strive to support our clients in maintaining their independence and self-advocating in their own homes, working together to provide the care they deserve.

Beth

Beth Burring

Job Title: Homecare Coordinator

Joined: 2020

My name is Beth. I started as a carer in 2020 and my previous roles have mainly been supporting young adults with complex care needs. My goal is to be able to support all of our clients to maintain their independence and remain living in their own homes.

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