Home Instead Wetherby, North Leeds and Horsforth offer tailor-made home care and specialist dementia support to people living in their own homes.
Services including companionship, home help, personal care, medication support, postoperative, respite and rehabilitation, are personalised to the individual.
Specialist dementia and palliative care service work closely with local health care providers to enable non-medical support to reflect the individual’s needs and be of the highest quality.
Visits can be...
Home Instead Wetherby, North Leeds and Horsforth offer tailor-made home care and specialist dementia support to people living in their own homes.
Services including companionship, home help, personal care, medication support, postoperative, respite and rehabilitation, are personalised to the individual.
Specialist dementia and palliative care service work closely with local health care providers to enable non-medical support to reflect the individual’s needs and be of the highest quality.
Visits can be from one hour to 24 hours a day, 7 days a week and are provided by a team of professional CAREGivers who have undergone comprehensive training including City & Guilds accredited Alzheimer’s and dementia specialist training.
The CAREGivers are compassionate, skilled and trustworthy and the selection process ensures this as six references are obtained instead of the two required as an industry standard.
In addition, the CAREGivers have an enhanced (DBS) background check before they begin their employment.
CAREGivers are individually matched to clients on the basis of personality, interests and skills required.
The relationship of trust between the client and CAREGiver is fundamental to the provision of high-quality care so clients have a named CAREGiver at every visit.
On the first visit, a member of the management team will introduce the CAREGiver to the client and visits are arranged at a time convenient to the client.
The Management team makes regular quality assurance visits to ensure that the care being delivered matches the care plan. This ensures that they are able to react quickly to any change in clients circumstances or condition.
Have a look at the recommendations from clients and family members to see what people think and please do not hesitate to contact Home Instead Senior Care for further details and no obligation care consultation.
Care Provided by Home Instead (Wetherby, North Leeds and Horsforth)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Prices
Please get in touch with our dedicated team to discuss pricing.
Contact Home Instead (Wetherby, North Leeds and Horsforth) to get a personalised quote:
Home Instead (Wetherby, North Leeds and Horsforth) has a Review Score of 9.8 (9.814) out of 10, based on 14 reviews in the last 2 years. Over all time Home Instead (Wetherby, North Leeds and Horsforth) has 89 reviews.
Reviewer Connection to Home Instead (Wetherby, North Leeds and Horsforth)
Loading...
Showing 89 reviews matching selected criteria
Review from Mark L (Son of Client) published on 3 March 2017 Submitted via Review Postal Card•
Overall Experience
Home Instead was excellent in every respect. The care they provided made all the difference in enabling my mother to stay at home rather than going into a nursing home.
Home Instead was excellent in every respect. The care they provided made all the difference in enabling my mother to stay at home rather than going into a nursing home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fiona B (Daughter of Client) published on 13 January 2017 Submitted via Website•
Overall Experience
We engaged a Home Instead carer early in 2016 to visit my mother at home a couple of times a week for social contact, outings and light housework. Mummy had been diagnosed with Parkinson's in 2014 and increasing dementia was making it difficult for her to manage her home. We met the Home Instead...
We engaged a Home Instead carer early in 2016 to visit my mother at home a couple of times a week for social contact, outings and light housework. Mummy had been diagnosed with Parkinson's in 2014 and increasing dementia was making it difficult for her to manage her home. We met the Home Instead manager and were impressed by how she wanted to know mummy as a person - her interests, lifestyle and likes/dislikes. She found a super carer with whom mummy quickly built up a rapport.
In the summer of 2016, mummy was hospitalised for an infection causing a deterioration in her mental capacity so she could no longer safely live at home; her Home Instead carer visited her in hospital in her own unpaid time. We were impressed and organised with Home Instead for the carer to visit mummy weekly at the care home. She sets up FaceTime so mummy gets to see our faces; she takes mummy out, reads to her and takes an interest in her wellbeing. I live 5 hrs away - this weekly update is invaluable.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Daughter of Client) published on 28 December 2016 Submitted via Website•
Overall Experience
Home Instead have provided care at home for both my parents over the past 5 years. The service has always been excellent and they have gone above and beyond my expectations. They are very caring, friendly and easy to work with. Their service was initially tailored to my late father's needs and is...
Home Instead have provided care at home for both my parents over the past 5 years. The service has always been excellent and they have gone above and beyond my expectations. They are very caring, friendly and easy to work with. Their service was initially tailored to my late father's needs and is now tailored to my mother's needs, as she suffers from Alzheimer's. They have adapted their service as our needs have changed and are extremely proactive, flexible and supportive when urgent and unexpected health issues arise. They enable my mother to continue living happily at home and are invaluable to us as a family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Steven C (Client / Service User) published on 21 December 2016 Submitted via Website•
Overall Experience
As a family, we are indebted to Home Instead. From the first contact, the service has been outstanding. Everyone involved is warm, friendly, courteous, caring and competent. The admin staff answer quickly and always callback if they have promised to do so. The carers are just wonderful. We could...
As a family, we are indebted to Home Instead. From the first contact, the service has been outstanding. Everyone involved is warm, friendly, courteous, caring and competent. The admin staff answer quickly and always callback if they have promised to do so. The carers are just wonderful. We could not have managed without them and we will always be grateful to them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jennifer A (Daughter of Client) published on 21 December 2016 Submitted via Website•
Overall Experience
Home Instead have been caring for my father in law since September 2016. He has mobility issues and dementia and his wife was in the hospital. All the caregivers have been wonderful with him, and his wife when she returned home. We have found Home Instead to be more than willing to accommodate...
Home Instead have been caring for my father in law since September 2016. He has mobility issues and dementia and his wife was in the hospital. All the caregivers have been wonderful with him, and his wife when she returned home. We have found Home Instead to be more than willing to accommodate their needs and they have kept us updated at all times. We are particularly grateful for the vigilance of the caregivers, who have been quick to alert us when there is cause for concern. We have found that the caregivers use their initiative to provide appropriate support for him, by involving him in the day to day tasks and by planning activities that will interest him.
As a family, we are enormously grateful to Home Instead for giving us peace of mind. We know that my parents in law are safe and happy.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nick M (Son of Client) published on 21 December 2016 Submitted via Website•
Overall Experience
Home Instead (HI) and the Wetherby team have been fantastic since first approached, caring, attentive and professional - we contacted other agencies however HI are by far the best, once a proposal was in place, it was an easy decision to have Dad's care with them.
Over 6 months HI has stepped up...
Home Instead (HI) and the Wetherby team have been fantastic since first approached, caring, attentive and professional - we contacted other agencies however HI are by far the best, once a proposal was in place, it was an easy decision to have Dad's care with them.
Over 6 months HI has stepped up to every challenge where we have asked for help, quickly putting in place great staff, all with a quiet and efficient backroom support and logistics. We would not have been able to keep Dad at home in comfort, with the other NHS agencies around him, without the care and attention to detail that HI has provided.
All these scenarios with Dads care have been new to us and at each level HI has been able to guide us forward with Dovetail with all Dad's medical care, we have always felt confident with HI.
All the HI staff are brilliant in their approach to Dad, he has been able to take step by step, all the care and help he has needed, he says "I'm so lucky I only meet nice people" a testament to the HI ethos.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anthony D (Client / Service User) published on 20 December 2016 Submitted via Review Postal Card•
Overall Experience
As a post-polio victim, I broke a bone in my hand and required assistance with bathing and dressing until my hand healed - approximately 4 weeks.
As a post-polio victim, I broke a bone in my hand and required assistance with bathing and dressing until my hand healed - approximately 4 weeks.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marjorie S (Client / Service User) published on 21 July 2016 Submitted via Review Postal Card•
Overall Experience
I found all the carers very helpful, kind and understanding. Nothing was too much trouble for them and I have made some new friends.
I found all the carers very helpful, kind and understanding. Nothing was too much trouble for them and I have made some new friends.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean T (Friend of Client) published on 16 September 2015 Submitted via Website•
Overall Experience
I recently arranged care for an elderly couple who live next door to me. They were both in their 90's and required companionship and personal assistance. The Home Instead team were incredible, nothing was ever too much trouble and they were always flexible and efficient whenever I needed to...
I recently arranged care for an elderly couple who live next door to me. They were both in their 90's and required companionship and personal assistance. The Home Instead team were incredible, nothing was ever too much trouble and they were always flexible and efficient whenever I needed to change times of visit. The staff who visited were always professional and courteous to my elderly neighbours and I know they were well like and well thought of by both clients. The office staff were always polite and accommodating. Without the input of the Home Instead team I don't know how I would have managed. I would have no hesitation in recommending this company and would certainly use them again if the need ever arises.
My thanks to everyone for the patience and help.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
23 Sep 2024
At Home Instead Wetherby, we’re deeply committed to understanding the challenges faced by those living with dementia so that we can provide the best possible care for our clients and...
There are no accreditations posted yet for Home Instead (Wetherby, North Leeds and Horsforth).
Meet the Team (9)
Simon WhiteJob Title Director
Following 35 years of business experience in corporate roles with well-known brands working largely in the retail sector, I wanted to do something...
Following 35 years of business experience in corporate roles with well-known brands working largely in the retail sector, I wanted to do something that would make a difference.
After experiencing the difficulty of finding high-quality care for my immediate family, I very much value the approach to senior care and independence that Home Instead offers so I joined the Home Instead Wetherby office in 2016. My role is to lead the Wetherby & North Leeds team, spread the word about the Home Instead experience, and run the business aspects of the operation.
Cath HaleJob Title General Manager
As General Manager, Cath oversees all aspects of the service with a deep commitment to the wellbeing of older adults. She’s passionate about helping...
As General Manager, Cath oversees all aspects of the service with a deep commitment to the wellbeing of older adults. She’s passionate about helping people remain independent in the place they know best: home, while building lasting connections within the local community.
Bridget GlynnJob Title Registered Care Manager
After previously working in adult social care for over 30 years, I took early retirement to care for a family member. I then decided to join Home...
After previously working in adult social care for over 30 years, I took early retirement to care for a family member. I then decided to join Home Instead as a CAREGiver and loved the role so much that I wanted to develop my career. I used my skills to become a Care Service Manager looking after the Leeds area. I am now the Care Manager, overseeing all aspects of our car across Wetherby & Leeds. I really enjoy the contact with our clients and their families, so I can tailor the service we provide to their needs.
Gemma GraingeJob Title Client Experience Manager
As Client Experience Manager, Gemma makes sure every client and their family feels genuinely supported. She’s all about personal, flexible care that adapts to each individual’s needs and building trust with our wonderful community.
Katherine HobsonJob Title Marketing Executive
Katherine joined Home Instead Wetherby in October 2023 after completing a degree in Marketing Management. She joined the team to share online the amazing home care service provided to support clients to live well at home locally.
Heather WelshJob Title Community Engagement Lead
Before starting my career with Home Instead I was a Business Development Manager but joined as both a Community Representative and a CAREGiver, so I...
Before starting my career with Home Instead I was a Business Development Manager but joined as both a Community Representative and a CAREGiver, so I could make a difference in people’s lives, having previously nursed my mum who was living with dementia.
Racheal FouldsJob Title Head of People
Racheal has over 12 years' experience in the sector. As Recruitment Manager, she ensures the efficient recruitment of Care Professionals who best...
Racheal has over 12 years' experience in the sector. As Recruitment Manager, she ensures the efficient recruitment of Care Professionals who best match our client’s needs.
Racheal chose to join Home Instead as the company’s values and culture align with her own beliefs.
Helen NaylorJob Title Audit Manager
I joined Home Instead four years ago as a Care Professional which I absolutely loved and met some lovely clients and fellow Care Pros along the way....
I joined Home Instead four years ago as a Care Professional which I absolutely loved and met some lovely clients and fellow Care Pros along the way. It's been a pleasure helping to look after them. I have now moved into the role as our Audit Manager which will see me oversee and support the smooth running of the business.
Kendra DicksonJob Title Finance Manager
Kendra joined Home Instead in 2022, having previously worked within the financial services sector in HR and Scheduling functions.
She values Home...
Kendra joined Home Instead in 2022, having previously worked within the financial services sector in HR and Scheduling functions.
She values Home Instead's ethos and relishes building relationships with clients, their families and Care Professionals.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Wetherby, North Leeds and Horsforth) to verify any information. View our terms and conditions. Home Instead (Wetherby, North Leeds and Horsforth) has an Enhanced Service -what an Enhanced Service includes.
