Home Instead (Peterborough Oundle & The Deepings)

I have no hesitation in recommending in the services offered by Home Instead.

Before a spell in hospital and having to go into a care home, my mother was looked after at home by Home Instead for 2 -3 years and built up an excellent rapport with her carers. They became friends, rather than just carers and were extremely helpful coming in each morning and setting her up for the day. This undoubtedly helped her to remain living at home longer than she would have been able to otherwise. I would have no hesitation at all in recommending them to anyone who has elderly relatives that need looking after.

Home Instead started looking after my late mum in the summer of 2025. It surpassed our family expectations. The carers were fantastic, helping mum with household tasks that she could no longer undertake and chatting to her as they went about their work. Mum was so complimentary about all her carers, she had a regular team and she built up a great relationship with each of them. They were professional, hard working, flexible and most importantly kind and caring towards her. They also reported each day on an app which was brilliant, my brother lives abroad and I lived some way away. This meant we were able to get daily reassurance on mum's health and well being. If we had found Home Instead before last summer we would have employed them sooner. I would have no hesitation on recommending them. They are first class.

My late mother was cared for by home instead, the level of care was first class, this gave me great comfort knowing that my mum was getting great care and love, nothing was to much when my mum needed that extra support, home instead was always on call if I needed any extra assistance, mum got to know her carers very well she always had the same carers suzi and Suzanne, mum had the perfect relationship with suzi and Suzanne, they looked after my mum as if she was there own mum. Mum realised how important they were to her and she came to depend on them, this was very important to mum as mum liked things done her way, which was never an issue with the carers, mum got very attached to her two carers.which was comforting for me knowing my mum had the right care. I highly recommend home instead nothing was to much for them when mum needed extra help.

Following an accident, I needed help in the short term with personal care and light housework. This was quickly managed. My helpers were supportive and, as I became more able, encouraged me towards independence.

100% definitely recommend this company

Would recommend.

Many thanks to the manager and all her team!

My mum received outstanding care from Home Instead. The carers were kind, thoughtful, caring and compassionate. They treated my mum as though she was their mum and my sister and I never had to worry when we knew Home Instead carers were visiting her. The office staff were also very pleasant to deal with. We had an excellent experience throughout the 2 years mum was cared for by Home Instead.

My father is someone who is very active, out & about on his own most days, but has memory loss. He did not need personal care, but he wanted support to live independently in his own home (& didn't want that support to only come from family).

They do some housework, take him shopping to his kind of shops for his next (DIY!) project; accompany him on walks, & encourage him to sing (which he has always loved), & much more.

If I could give more than 5 stars I would!

All great, very helpful.

So all in all a very professional and caring company which I highly recommend.

They are reliable, understanding, professional and genuinely care both in the physical and ethical senses.

Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to him in advance & a 6 week rota agreed. He gained confidence & mobility as well as enjoyed a daily chat. Very friendly & professional. It may seem initially expensive but I wouldn't hesitate to call them again. You get what you pay for! The caregivers also seemed happy in their work. Thank you to everyone involved

A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.

I would like to thank Home Instead very much for considerably improving my mum's enjoyment of life.

I feel very fortunate to have come across Home Instead Peterborough (Oundle & The Deepings), for the care of my mother, particularly after trying to navigate the myriad of local care companies that don't offer what they promise and have copious hidden charges. From the Home Instead staff in the office to the individual carers everyone seems to be dedicated for my mother care and well-being, with lots of valuable advice along the way, all of which is a most refreshing experience. What I particularly like is we have the same team of amazing carers visit each day which I believe is so important for ongoing continuity thus enabling my mother to develop a strong trusting relationship with them very quickly, I feel its important to see a familiar face each day! Basically, I cannot recommend this company highly enough as they have exceeded my expectations on all levels.

The personal care provided was of a very high standard. Encompassing punctuality, hygiene, privacy, and a strong emphasis on empathy and friendliness.

Absolutely delighted with the service from Home Instead. A truly friendly professional team, I'd be totally lost without them. Right from the start, all the team have been delightful, approachable and reassuring. First-class service! Thank you!

I have recommended this service because I have been treated by very experienced, caring people. They have recognised my limitations and give me a feeling of dignity during their visits. Home Instead is an excellent care agency.