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It is a family run organisation with 70+ years of care experience under one roof. To them, it’s personal. They are passionate about service as well as extraordinary care standards and would love the opportunity to share their expertise with you to sign post you in the right direction on your care journey.
Care Provided by Home Instead (Peterborough Oundle & The Deepings)
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Our fees cover a full hour-long visit with nothing rushed and consistency of Care Professionals so you always know who's coming that day.
All Care Professionals are paid above the National Living Wage Rate and have fuel and travel time covered as well and of course, carry the correct insurance both for travel and to support your loved ones.
The price(s) shown are provided by the agency. Contact Home Instead (Peterborough Oundle & The Deepings) for full pricing details and T&Cs.
Contact Home Instead (Peterborough Oundle & The Deepings) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Krupa Topiwala (Business Owner)
Home Instead (Peterborough Oundle & The Deepings) Reviews (125)
Home Instead (Peterborough Oundle & The Deepings) has a Review Score of 9.9 (9.915) out of 10, based on 17 reviews in the last 2 years.
Over all time Home Instead (Peterborough Oundle & The Deepings) has 125 reviews.
They have excelled over the past month after Mum had a fall which resulted a stay in hospital and a move...
They have excelled over the past month after Mum had a fall which resulted a stay in hospital and a move into a care home. During this time the carers went 'above and beyond' in the support they provided for both Mum & Dad. Their help and advice was invaluable and it's difficult to imagine how the family would have coped without them.
I have no hesitation in recommending in the services offered by Home Instead.
Thank you so much for taking the time to share such a lovely review.
Hearing that our carers became true friends to your mum, and that the team could be there to support both your mum and dad during such a challenging month, means the world to all of us. Going "above and beyond" is exactly what...
Thank you so much for taking the time to share such a lovely review.
Hearing that our carers became true friends to your mum, and that the team could be there to support both your mum and dad during such a challenging month, means the world to all of us. Going "above and beyond" is exactly what we strive for, especially when a family needs that extra strength and guidance.
We are incredibly grateful for your kind recommendation, and we send our very best wishes to your mum, your dad, and the whole family as you navigate this next chapter.
Before a spell in hospital and having to go into a care home, my mother was looked after at home by Home Instead for 2 -3 years and built up an excellent rapport with her carers. They became friends, rather than just carers and were extremely helpful coming in each morning and setting her up for...
Before a spell in hospital and having to go into a care home, my mother was looked after at home by Home Instead for 2 -3 years and built up an excellent rapport with her carers. They became friends, rather than just carers and were extremely helpful coming in each morning and setting her up for the day. This undoubtedly helped her to remain living at home longer than she would have been able to otherwise. I would have no hesitation at all in recommending them to anyone who has elderly relatives that need looking after.
Thank you so much for your kind words. It means the world to our whole team to know that your mother felt supported, comfortable, and truly connected with her caregivers. Building genuine relationships is at the heart of what we do, and we're grateful to have been part of her life for those years...
Thank you so much for your kind words. It means the world to our whole team to know that your mother felt supported, comfortable, and truly connected with her caregivers. Building genuine relationships is at the heart of what we do, and we're grateful to have been part of her life for those years at home. Knowing we helped her maintain her independence for longer is incredibly meaningful. Thank you for your trust, and for recommending us so warmly. We send our very best wishes to you and your family.
Home Instead started looking after my late mum in the summer of 2025. It surpassed our family expectations. The carers were fantastic, helping mum with household tasks that she could no longer undertake and chatting to her as they went about their work. Mum was so complimentary about all her...
Home Instead started looking after my late mum in the summer of 2025. It surpassed our family expectations. The carers were fantastic, helping mum with household tasks that she could no longer undertake and chatting to her as they went about their work. Mum was so complimentary about all her carers, she had a regular team and she built up a great relationship with each of them. They were professional, hard working, flexible and most importantly kind and caring towards her. They also reported each day on an app which was brilliant, my brother lives abroad and I lived some way away. This meant we were able to get daily reassurance on mum's health and well being. If we had found Home Instead before last summer we would have employed them sooner. I would have no hesitation on recommending them. They are first class.
Thank you for sharing such a heartfelt message. It's wonderful to hear how well Home Instead supported your mum from the summer of 2025. Their carers clearly went above and beyond - helping with daily tasks, offering companionship, and building genuine, trusting relationships with her. The...
Thank you for sharing such a heartfelt message. It's wonderful to hear how well Home Instead supported your mum from the summer of 2025. Their carers clearly went above and beyond - helping with daily tasks, offering companionship, and building genuine, trusting relationships with her. The professionalism, kindness, and consistency of her regular team shine through in everything you've described. The daily app updates must have been especially reassuring for you and your brother, given the distance. Your warm recommendation speaks volumes. It's clear they made a meaningful difference to your mum's wellbeing and to your family's peace of mind.
My late mother was cared for by home instead, the level of care was first class, this gave me great comfort knowing that my mum was getting great care and love, nothing was to much when my mum needed that extra support, home instead was always on call if I needed any extra assistance, mum got to...
My late mother was cared for by home instead, the level of care was first class, this gave me great comfort knowing that my mum was getting great care and love, nothing was to much when my mum needed that extra support, home instead was always on call if I needed any extra assistance, mum got to know her carers very well she always had the same carers suzi and Suzanne, mum had the perfect relationship with suzi and Suzanne, they looked after my mum as if she was there own mum. Mum realised how important they were to her and she came to depend on them, this was very important to mum as mum liked things done her way, which was never an issue with the carers, mum got very attached to her two carers.which was comforting for me knowing my mum had the right care. I highly recommend home instead nothing was to much for them when mum needed extra help.
It was a true privilege to support your mum, and we're deeply touched to know our care brought comfort to you and your family. Hearing how much she valued the consistency and companionship of Suzi and Suzanne means so much-they will be incredibly moved...
Thank you so much for your heartfelt words.It was a true privilege to support your mum, and we're deeply touched to know our care brought comfort to you and your family. Hearing how much she valued the consistency and companionship of Suzi and Suzanne means so much-they will be incredibly moved to know she trusted them and felt understood, especially with the routines and personal touches that mattered most to her.
Your mum forming such a special bond with her carers is exactly what we hope for, and knowing it gave you peace of mind is something the whole team appreciates. We're also grateful for your recognition of our support whenever extra help was needed.
Thank you sincerely for your recommendation. It was an honour to care for your mum, and we're always here if you need anything.
Following an accident, I needed help in the short term with personal care and light housework. This was quickly managed. My helpers were supportive and, as I became more able, encouraged me towards independence.
Following an accident, I needed help in the short term with personal care and light housework. This was quickly managed. My helpers were supportive and, as I became more able, encouraged me towards independence.
Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team was able to provide the support you needed after your accident and help with personal care and light housework here in Peterborough.
It's wonderful to know that, as you regained...
Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team was able to provide the support you needed after your accident and help with personal care and light housework here in Peterborough.
It's wonderful to know that, as you regained strength, our Care Professionals encouraged you towards independence - that's exactly what we strive for in delivering outstanding home care in Peterborough for people needing a little extra help.
Your kind words mean a lot to us and to the team who work so hard to make a positive difference every day.
Thank you again from all of us here at Home Instead in Peterborough.
Warm regards,The Office Team
The flexibility if I needed to change hours or days - no trouble at all it was done for me.
The carers themselves are...
The flexibility if I needed to change hours or days - no trouble at all it was done for me.
The carers themselves are wonderful, they will do their upmost to make sure your loved one is comfortable and looked after in the time they spend with them, always arriving on time and making sure everything is in place for them.
There is an app that the family member can log in to and find out how the visit has gone - i found this invaluable as I live a distance from my Mum.
100% definitely recommend this company
At Home Instead Peterborough, we are deeply committed to providing compassionate and flexible home care for older people, and it means the world to us to hear that you felt supported every...
Thank you so much, Sasha, for your incredibly kind words and for taking the time to share your experience.At Home Instead Peterborough, we are deeply committed to providing compassionate and flexible home care for older people, and it means the world to us to hear that you felt supported every step of the way. From our office team to our dedicated carers, we strive to ensure every client and their family feels listened to, respected, and cared for.
We're especially glad the app helped you stay connected with your mum's care - we know how important that peace of mind is when you live at a distance.
Your recommendation is truly appreciated, and we'll make sure your lovely feedback is shared with the whole team. Thank you again, Sasha - it's been a privilege to support your mum.
Warm regards,
The Home Instead Peterborough Team
Home Instead made it possible for my father to stay at home in a familiar and safe environment.
Would recommend.
Home Instead made it possible for my father to stay at home in a familiar and safe environment.
Would recommend.
Thank you so much for your kind words. We are delighted to hear that your father felt well cared for and valued by our Care Professionals. Supporting people to remain safely in the comfort of their own home is at the heart of what we do, and it's wonderful to know this made a difference for your family. Your recommendation means a great deal to us.- The Home Instead Peterborough Team
We have had an exceptional service from Home Instead Peterborough , Oundle and the Deepings. My father had been extremely reluctant to accept care but from meeting the Care Manager for the first time and onwards , he ( and the whole family ) have been so impressed by the kindness , professionalism...
Many thanks to the manager and all her team!
Thank you so much for your kind words. We're truly grateful you chose Home Instead for your father's care. Providing high-quality, person-centred home care in Peterborough, Oundle, and the Deepings is at the heart of what we do, and it's wonderful to hear how well your father has connected with his...
Thank you so much for your kind words. We're truly grateful you chose Home Instead for your father's care. Providing high-quality, person-centred home care in Peterborough, Oundle, and the Deepings is at the heart of what we do, and it's wonderful to hear how well your father has connected with his care professionals. We're especially pleased that the team's kindness, professionalism, and effort to engage him in meaningful conversation has supported his wellbeing and independence. Thank you again for your thoughtful feedback - it means a lot to all of us.Warm regards,The office team at Home Instead Peterborough
My mum received outstanding care from Home Instead. The carers were kind, thoughtful, caring and compassionate. They treated my mum as though she was their mum and my sister and I never had to worry when we knew Home Instead carers were visiting her. The office staff were also very pleasant to...
My mum received outstanding care from Home Instead. The carers were kind, thoughtful, caring and compassionate. They treated my mum as though she was their mum and my sister and I never had to worry when we knew Home Instead carers were visiting her. The office staff were also very pleasant to deal with. We had an excellent experience throughout the 2 years mum was cared for by Home Instead.
Thank you so much for your kind and thoughtful words. It means the world to us to know that your mum received the care, compassion, and dignity she deserved during her time with us. Treating each person as we would our own family is at the heart of everything we do, and we're so glad that came...
Thank you so much for your kind and thoughtful words. It means the world to us to know that your mum received the care, compassion, and dignity she deserved during her time with us. Treating each person as we would our own family is at the heart of everything we do, and we're so glad that came through in your experience. We're also grateful that you and your sister felt peace of mind knowing she was in safe, caring hands-that reassurance is something we always strive to provide. It was truly a privilege to be part of your mum's life and to support your family over those two years. Thank you again for your trust, and for sharing such a meaningful reflection. With heartfelt thanks, The Home Instead Team
My father is someone who is very active, out & about on his own most days, but has memory loss. He did not need personal care, but he wanted support to live independently in his own home (& didn't want that support to only come from family).
The carers are...
My father is someone who is very active, out & about on his own most days, but has memory loss. He did not need personal care, but he wanted support to live independently in his own home (& didn't want that support to only come from family).
The carers are amazing! They treat him as an individual, with dignity, care & respect.They do some housework, take him shopping to his kind of shops for his next (DIY!) project; accompany him on walks, & encourage him to sing (which he has always loved), & much more.
He is unique, as all of us are, & Home Instead are the only organisation that I found that recognised that & matched carers that support him as the individual he is.If I could give more than 5 stars I would!
It's lovely to hear about your father's independence, creativity, and active lifestyle - and we're honoured to support him in continuing to live in a way that reflects who he is. It's incredibly rewarding to know that the carers have not only met his practical needs, but have also connected with...
It's lovely to hear about your father's independence, creativity, and active lifestyle - and we're honoured to support him in continuing to live in a way that reflects who he is. It's incredibly rewarding to know that the carers have not only met his practical needs, but have also connected with him in ways that bring joy, confidence, and companionship. We wholeheartedly believe that care should never be one-size-fits-all, and we're so glad to hear that our team has honoured his individuality with the respect and dignity he deserves. Thank you for placing your trust in us and for sharing your father's story so openly. With gratitude,
All great, very helpful.
All great, very helpful.
Thank you so much for your five-star review! We truly appreciate your support and are so glad to hear that you had a positive experience. Your feedback means a lot to us and motivates our team to keep delivering the highest standard of care and service. With gratitude, The Home Instead Team
I had major abdominal surgery and needed short term help for personal care etc. It was a godsend to me that I could access such excellent care on a short term basis. The carers were all professional and also friendly. In addition to personal care...
I had major abdominal surgery and needed short term help for personal care etc. It was a godsend to me that I could access such excellent care on a short term basis. The carers were all professional and also friendly. In addition to personal care did light housework. The carers had been carefully chosen so I got on well with them. I always knew who was coming, they were punctual and on the odd occasion when there was a delay because of morning traffic the office phoned me to inform me of the slight delay.
So all in all a very professional and caring company which I highly recommend.
Thank you so much for your kind and thoughtful review. We're truly honoured to have been able to support you during your recovery, and it means the world to us to know that our care made a positive difference at such a challenging time.Our team works hard to ensure that every visit feels personal,...
Thank you so much for your kind and thoughtful review. We're truly honoured to have been able to support you during your recovery, and it means the world to us to know that our care made a positive difference at such a challenging time.Our team works hard to ensure that every visit feels personal, respectful, and reassuring-so hearing that you felt comfortable, cared for, and informed throughout your time with us is incredibly uplifting. We're also so glad to know that our carers not only met your practical needs but were a source of genuine comfort and connection as well.Thank you again for your recommendation-it's the greatest compliment we could receive. We all wish you continued health and strength, and please don't hesitate to reach out if we can ever support you again.Warmest regards,The Home Instead Peterborough Team
Home Instead has supported my Mum, who has advanced Alzheimer's, and my Dad, who, as her main carer, needs respite. Home Instead was marvellous from the start. The team clearly understands the need to get to know someone with dementia well. The carers are now fully trusted by my Mum. My Dad has two...
For people who want to remain in their own homes and manage care incrementally, from companionship through to personal needs, discovering Home Instead was like hitting the jackpot for our family. They are truly person-centred. They bring together professional care with bespoke solutions for individuals and families.
They are reliable, understanding, professional and genuinely care both in the physical and ethical senses.
Thank you so much for your incredibly kind and thoughtful words. Reading your review genuinely moved us. Supporting your Mum and Dad has been a real privilege for our whole team. We know how important it is to build trust-especially when caring for someone with advanced Alzheimer's-and it means the...
Thank you so much for your incredibly kind and thoughtful words. Reading your review genuinely moved us. Supporting your Mum and Dad has been a real privilege for our whole team. We know how important it is to build trust-especially when caring for someone with advanced Alzheimer's-and it means the world to hear that your Mum feels safe and comfortable with us. Just as importantly, we're so glad your Dad is able to have that much-needed time for himself, knowing she's in good hands. We always strive to offer care that is not only professional but deeply personal and human. It's heartwarming to know that our approach has made such a difference to your family. Your words are a true reflection of what we hope to achieve every day. Thank you again for taking the time to share your experience-it truly means so much to us and to the team. With warmest regards
Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to...
Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to him in advance & a 6 week rota agreed. He gained confidence & mobility as well as enjoyed a daily chat. Very friendly & professional. It may seem initially expensive but I wouldn't hesitate to call them again. You get what you pay for! The caregivers also seemed happy in their work. Thank you to everyone involved
Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It means a lot to hear that our team was able to provide the right support at such an important time for your family friend. Knowing that you could all feel more at ease while he regained his...
Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It means a lot to hear that our team was able to provide the right support at such an important time for your family friend. Knowing that you could all feel more at ease while he regained his strength, confidence, and mobility is exactly why we do what we do. We're also really pleased that the consistency of a small, familiar team made a difference-and that the friendly chats brought a bit of brightness to each day. Your comment about our caregivers being happy in their work is especially appreciated; we're proud to have a team that genuinely loves what they do. Thank you again for your trust and support. We're always here if you need us. Warmest regards, Home Instead
A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.
A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.
Thank you for taking the time to share your feedback regarding our service. We truly appreciate your insights, as they are invaluable in helping us maintain and enhance the quality of our services here in the Peterborough area. Your observations will be taken into consideration as we continue to...
Thank you for taking the time to share your feedback regarding our service. We truly appreciate your insights, as they are invaluable in helping us maintain and enhance the quality of our services here in the Peterborough area. Your observations will be taken into consideration as we continue to support our team in providing the best possible care. If you have any further comments or suggestions, please feel free to reach out. Thank you once again for your input. Best regards.
Before the visits started, the Home Instead co-ordinator talked in detail with me and my mum to get to know her and sort out the best match for the...
Before the visits started, the Home Instead co-ordinator talked in detail with me and my mum to get to know her and sort out the best match for the caregivers. It was important to me to minimise the number of care givers, so that my mum got to know them, so I am really happy that the visits are provided by a team of 3 ladies.
The daily visits are a mix of coffee in the residents lounge, walks in the garden, looking at old photographs together and craft activities.
When I visited mum last week, after saying hello, the first thing she said was that it was nice that her friends now visited her each day, meaning the Home Instead companions. This was lovely to hear.
I would like to thank Home Instead very much for considerably improving my mum's enjoyment of life.
Reviews such as these mean the world to us and our care professionals absolutely love reading that their visits are making such a difference to yourself and your family. Thank you so much for taking the time to leave this review, we really do appreciate it thanks have so much Philip Kennedy.
I feel very fortunate to have come across Home Instead Peterborough (Oundle & The Deepings), for the care of my mother, particularly after trying to navigate the myriad of local care companies that don't offer what they promise and have copious hidden charges. From the Home Instead staff in the...
I feel very fortunate to have come across Home Instead Peterborough (Oundle & The Deepings), for the care of my mother, particularly after trying to navigate the myriad of local care companies that don't offer what they promise and have copious hidden charges. From the Home Instead staff in the office to the individual carers everyone seems to be dedicated for my mother care and well-being, with lots of valuable advice along the way, all of which is a most refreshing experience. What I particularly like is we have the same team of amazing carers visit each day which I believe is so important for ongoing continuity thus enabling my mother to develop a strong trusting relationship with them very quickly, I feel its important to see a familiar face each day! Basically, I cannot recommend this company highly enough as they have exceeded my expectations on all levels.
Thank you so much for your kind review. I can't tell you how much that means to us to read those heartwarming words. Thank you again for taking the time to leave this review. I cannot wait to share it with our team.
The personal care provided was of a very high standard. Encompassing punctuality, hygiene, privacy, and a strong emphasis on empathy and friendliness.
The personal care provided was of a very high standard. Encompassing punctuality, hygiene, privacy, and a strong emphasis on empathy and friendliness.
Thank you so much for your review - I will share your kind words with our team of care professionals who I know will be delighted to hear that you have appreciated their visits - thanks so much!
Absolutely delighted with the service from Home Instead. A truly friendly professional team, I'd be totally lost without them. Right from the start, all the team have been delightful, approachable and reassuring. First-class service! Thank you!
Absolutely delighted with the service from Home Instead. A truly friendly professional team, I'd be totally lost without them. Right from the start, all the team have been delightful, approachable and reassuring. First-class service! Thank you!
Thank you so much for these heartwarming words. They're really lovely to read, and I will share them with our team.
I have recommended this service because I have been treated by very experienced, caring people. They have recognised my limitations and give me a feeling of dignity during their visits. Home Instead is an excellent care agency.
I have recommended this service because I have been treated by very experienced, caring people. They have recognised my limitations and give me a feeling of dignity during their visits. Home Instead is an excellent care agency.
What a lovely review - thank you so much for taking the time to leave us this review, I will share this with our team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Peterborough Oundle & The Deepings).
Awards / Recognitions (14)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Peterborough Oundle & The Deepings).
Meet the Team (1)

"I have been working with Home Instead for just over 18 months and love it. Not long after starting with the company alongside my usual weekly hours,...
"I have been working with Home Instead for just over 18 months and love it. Not long after starting with the company alongside my usual weekly hours, I took on the 'On Call' role 1 in every 4 weekends. The On-Call CAREGiver role involves me visiting clients that have asked for an extra visit, to cover for CAREGivers if they are unable to work for any reason and to be able to offer up anything at short notice to help clients or family members. This gives me a great opportunity to visit new clients, see new faces and hopefully make a difference in their day.Just like my regular visits with my own clients this sometimes can involve personal care, helping make their day easier, do their hair, nails, maybe a puzzle or watch their favourite programme with them, bake a cake or simply just offering companionship.
Knowing you sometimes do things that may seem quite small to some people can be something incredibly substantial to others. Coming away knowing you have been able to help someone who could be quite vulnerable is such a humble feeling. In these unprecedented times we could be the only voice they hear that day or face they see as some people are unable to even see their loved ones which over time becomes much harder and being with each client for either an hour or 2 or maybe more gives them something to look forward to. The most rewarding part of being an on-call caregiver is knowing I make a difference.
Frequently Asked Questions about Home Instead (Peterborough Oundle & The Deepings)
How many Carers does Home Instead (Peterborough Oundle & The Deepings) employ?
Home Instead (Peterborough Oundle & The Deepings) employs 55 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Peterborough Oundle & The Deepings) to verify any information. View our terms and conditions. Home Instead (Peterborough Oundle & The Deepings) has an Enhanced Service -what an Enhanced Service includes.