Our fees cover a full hour-long visit with nothing rushed and consistency of Care Professionals so you always know who's coming that day.
All Care Professionals are paid above the National Living Wage Rate and have fuel and travel time covered as well and of course, carry the correct insurance both for travel and to support your loved ones.
Home Instead (Peterborough Oundle & The Deepings) has a Review Score of 9.9 (9.919) out of 10, based on 33 reviews in the last 2 years.
Over all time Home Instead (Peterborough Oundle & The Deepings) has 118 reviews.
Thank you so much for taking the time to write this review for us! I will share it with the team who I know will be delighted.
What a glowing review! Thank you so much for taking the time to review our service and I share your comments with our back office team and family of caregivers. I'm so glad we have been able to help and you know where we are if we can assist with anything further or in the future.
Wow! What an amazing review - thank you so much! So kind. I will pass your feedback on to the whole team who I know will be delighted to receive it. Thank you once again - Philip
Thanks so much for reviewing our service! Please give us a buzz if we can help you further!
What a glowing review! Thank you so much for trusting us with the care and support of your loved ones and glad to be able to be of assistance. I will share your review with the rest of the team who I know will be delighted to receive it. Thank you so much once again.
Another five star review! Thank you so much for taking the time to complete this review it’s an absolute pleasure to be able to support you and if there’s anything else we can do for you, please give us a call on (01733) 333342.
Thanks so much for this review. I'm particularly pleased you have mentioned that the office team are all fully trained and practising CAREGivers, which is something we believe really helps the running of our service. Everybody in the office has a passion for delivering 'top notch' care and I'm delighted to be able to share your kind review with them.
That is so heartwarming to read and needless to say, we are incredibly appreciative that you have taken the time to review our home care service in Peterborough. I will share your comments with our team who I know will be thrilled and who I know work so hard each and every day to 'make a difference'. That said the job is easy when you're lucky enough to support so many lovely families so thanks so much for placing your trust in us.
My goodness, what a wonderful review! Thank you so much for finding the time to write those kind words that I will share with our team of caregivers and office staff. I’m so glad we’ve been able to assist your family and as you know we are here for you whenever you need us. Thank you once again. Philip
That's so kind of you to say! Thank you for completing a review card for us and I will share your comments with our team who I know will get huge satisfaction from hearing about your positive experience with Home Instead.
Thank you so much for your kind words - we really appreciate you taking the time to review our service and I will share your comments with our team who I know will be pleased you are happy!
Wow! What a wonderfully kind review, thank you so much for taking the time to tell others about our service. It's genuinely a pleasure and privilege to do what we do and to know that I have personally selected your aunt's CAREGivers gives me on a personal level a lot of satisfaction. Thank you once again, I will share your kind words with the rest of our team.
Wow! - what a lovely review - thanks so much for taking the time to leave us this review as we are all grateful for the feedback.
We all really appreciate you taking the time to review the care and support you are receiving from us all here at Home Instead in Peterborough. I am glad you are finding the support useful in terms of getting out and about and maintaining your independence - thank you once again - Kind Regards.
Thanks so much for taking the time to review our family run home care service - I'm glad you are getting on well with your CAREGivers and benefiting from the service - we look forward to supporting you over the coming months and years.
The Review Score of 9.9 (9.919) out of 10 for Home Instead (Peterborough Oundle & The Deepings) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Peterborough Oundle & The Deepings) is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5"I have been working with Home Instead for just over 18 months and love it. Not long after starting with the company alongside my usual weekly hours, I took on the 'On Call' role 1 in every 4 weekends. The On-Call CAREGiver role involves me visiting clients that have asked for an extra visit, to cover for CAREGivers if they are unable to work for any reason and to be able to offer up anything at short notice to help clients or family members. This gives me a great opportunity to visit new clients, see new faces and hopefully make a difference in their day.
Just like my regular visits with my own clients this sometimes can involve personal care, helping make their day easier, do their hair, nails, maybe a puzzle or watch their favourite programme with them, bake a cake or simply just offering companionship.
Knowing you sometimes do things that may seem quite small to some people can be something incredibly substantial to others. Coming away knowing you have been able to help someone who could be quite vulnerable is such a humble feeling. In these unprecedented times we could be the only voice they hear that day or face they see as some people are unable to even see their loved ones which over time becomes much harder and being with each client for either an hour or 2 or maybe more gives them something to look forward to. The most rewarding part of being an on-call caregiver is knowing I make a difference.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Peterborough Oundle & The Deepings) to verify any information. View our terms and conditions. Home Instead (Peterborough Oundle & The Deepings) has an Enhanced Service - more info.