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Home Instead (Peterborough Oundle & The Deepings)

Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough, Cambridgeshire PE7 8GX
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Home Instead (Peterborough Oundle & The Deepings), Peterborough
Home Instead (Peterborough Oundle & The Deepings), Peterborough
Home Instead (Peterborough Oundle & The Deepings), Peterborough

Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough.

It is a family run organisation with 70+ years of care experience under one roof. To them, it’s personal. They are passionate about service as well as extraordinary care standards and would love the opportunity to share their expertise with you to sign post you in the right direction on your care journey.

Care Provided by Home Instead (Peterborough Oundle & The Deepings)

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£37 - £38

Our fees cover a full hour-long visit with nothing rushed and consistency of Care Professionals so you always know who's coming that day.

All Care Professionals are paid above the National Living Wage Rate and have fuel and travel time covered as well and of course, carry the correct insurance both for travel and to support your loved ones.

Contact Home Instead (Peterborough Oundle & The Deepings) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Krupa Topiwala (Business Owner)

Home Instead (Peterborough Oundle & The Deepings) Reviews (125)

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9.9

Home Instead (Peterborough Oundle & The Deepings) has a Review Score of 9.9 (9.915) out of 10, based on 17 reviews in the last 2 years. Over all time Home Instead (Peterborough Oundle & The Deepings) has 125 reviews.

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Review from Suzie C (Daughter of Client) published on 24 July 2020 Submitted via Website•
Overall Experience

Please do not hesitate to use the services from Home Instead Senior Care Peterborough. They are amazing. All of the staff have helped us as a family so much but more importantly have enabled my mum to stay in her own home. Nothing has ever been too much trouble and they take so much care in making sure that mum has a great life.

↩Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Wow! - what a lovely review - thanks so much for taking the time to leave us this review as we are all grateful for the feedback.

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Review from Krysia H (Daughter of Client) published on 25 September 2019 Submitted via Website•
Overall Experience
0ur experience with Home Instead has been an entirely positive one. From day one, the wonderful Home Instead staff guided us through the process and reassured us they could meet our parent's needs.
All the caregivers have been so dedicated, compassionate and reliable. They have provided companionship and wonderful care, often going above and beyond to make sure our parents were safe and happy. Their enthusiasm, patience, warmth and empathy was boundless.
As a family we had total peace of mind, knowing our parents had the very best care and companionship at all times.
The scheduling team were equally efficient. Sometimes our needs and dates changed at the last minute and they were always able to accommodate our changes. They never let us down once.
The continuity of care provided allowed both our parents and us as a family, to build a very special relationship with the caregivers.

Without hesitation, we recommend Home Instead to anyone who is looking for care for a loved one.

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Review from B J (Client / Service User) published on 19 June 2019 Submitted via Postal Card•
Overall Experience

Good time. Well looked after by the carers. Had a meal out. Also took me to the chemist for my subscriptions. Showed me around, as not good finding my way around myself.

↩Reply from Philip Kennedy, at Home Instead (Peterborough Oundle & The Deepings)

We all really appreciate you taking the time to review the care and support you are receiving from us all here at Home Instead in Peterborough. I am glad you are finding the support useful in terms of getting out and about and maintaining your independence - thank you once again - Kind Regards.

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Review from B M (Client / Service User) published on 13 June 2019 Submitted via Postal Card•
Overall Experience

Happy with our caregiver she takes me as I am versatile in what she does she uses initiative, knows or is learning where things go which I don't help by changing my mind. Cheerful and just gets on with things that are necessary. Time flies by. Good sense of humour.

↩Reply from Philip Kennedy, at Home Instead (Peterborough Oundle & The Deepings)

Thanks so much for taking the time to review our family run home care service - I'm glad you are getting on well with your CAREGivers and benefiting from the service - we look forward to supporting you over the coming months and years.

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Review from Eileen H (Client / Service User) published on 29 March 2019 Submitted via Postal Card•
Overall Experience

Happy with all of it.

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Review from J D (Daughter of Client) published on 2 January 2019 Submitted via Postal Card•
Overall Experience

The carers and office staff are all very pleasant. The carers with do anything they can to help when asked. They try to accommodate requests for time and changes.

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Review from Olive T (Daughter of Client) published on 2 January 2019 Submitted via Postal Card•
Overall Experience

Very pleased with the support given both to my mother and to myself. The carers are very reliable, sympathetic and efficient.

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Review from Ruth G (Client / Service User) published on 2 January 2019 Submitted via Postal Card•
Overall Experience

Home Instead Senior Care has always been around for us as have the two lovely carers who look after me, I can't fault the service I have from Home Instead Senior Care I was talking to one of the office staff today and talking through our worries of whatever - knowing this in confidence has been very reassuring.

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Review from Kim S (Daughter of Client) published on 2 January 2019 Submitted via Postal Card•
Overall Experience

I am delighted with the care and support that my mum receives. The caregivers are friendly and my mum really enjoys their companionship and regular visits. I would highly recommend them.

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Review from B B (Client / Service User) published on 2 January 2019 Submitted via Postal Card•
Overall Experience

Very pleased with Home Instead Senior Care.

↩Reply from Philip Kennedy, at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for taking the time to review our service, your comments are greatly appreciated and I will share them with the team. If there is anything you can think of that we could do differently please let us know as we know there's always room for improvement.

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Review from Sarah A (Client / Service User) published on 2 January 2019 Submitted via Postal Card•
Overall Experience

I have been using this company for four years. They have been nothing but extremely outstanding.

↩Reply from Philip Kennedy, at Home Instead (Peterborough Oundle & The Deepings)

Your comments are appreciated and mean a lot to the team - thank you for your ongoing support of Home Instead - Peterborough.

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Review from Bethan P (Client / Service User) published on 19 December 2018 Submitted via Postal Card•
Overall Experience

Brilliant office staff, very professional caregivers, very thorough.

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Review from Michael C (Client / Service User) published on 6 December 2018 Submitted via Postal Card•
Overall Experience

Very happy.

↩Reply from Philip Kennedy, at Home Instead (Peterborough Oundle & The Deepings)

Thanks so much for reviewing the care you are receiving from our wonderful family of CAREGivers. Please do not hesitate to contact the office team if we can be of further service to you. Kind regards

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Review from Janet B (Daughter of Client) published on 5 December 2018 Submitted via Postal Card•
Overall Experience

We have used Home Instead since 2016 and cannot fault them. They provide an efficient and reliable service. We are lucky to have carers that treat my mother with respect and are very caring and kind which for me and my sister are the must important things. We never have to worry about her when she is being cared for.

↩Reply from Philip Kennedy, at Home Instead (Peterborough Oundle & The Deepings)

Thanks so much for taking the time to review our services and I'm delighted you are happy. Please do contact the office team if you can think of any ways in which we can improve our service :-)

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Review from Maurice S (Client / Service User) published on 31 July 2018 Submitted via Postal Card•
Overall Experience

Brilliant - thank you.

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Review from H M B (Client / Service User) published on 31 July 2018 Submitted via Postal Card•
Overall Experience

I couldn't wish for anything better.

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Review from Alice V (Client / Service User) published on 31 July 2018 Submitted via Postal Card•
Overall Experience

Most reliable and helpful at all times.

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Review from Val D (Daughter of Client) published on 13 October 2017 Submitted via Postal Card•
Overall Experience
Home Instead always ring to check it is convenient to visit mum for her review, unfortunately due to work commitments I was not present, mum has dementia and was unable to remember if they had visited.

We have been using Home Instead for 3 years and mum absolutely loves her carers and I cannot thank them enough for all the care and support they give.

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Review from D H (Wife of Client) published on 13 July 2017 Submitted via Postal Card•
Overall Experience
All employees are extremely approachable, caring and focused on giving the best possible service for the client.

All the employees share the same ethos, which clearly comes from the top - many thanks to the team.

↩Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Wow! What a glowing review - thank you so much for taking the time to give us a write-up - really appreciate it.

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Review from Bridget e (Daughter of Client) published on 5 July 2017 Submitted via Website•
Overall Experience

I do not live near to my father and he was clearly needing help at home; so I chose Home Instead.

I just want to say they have been truly fantastic. The ladies in the office have been so helpful on my many calls. As always there were a few teething problems in the beginning, especially for my dad who was not sure about having care and the logistics of medication etc but all have been professionally sorted.

He now enjoys the lovely ladies who come. They have been truly outstanding, nothing is too much trouble.

2 months ago I was one very stressed daughter who was being pulled in all directions; dad, children, grandchildren, husband, job, and no life for me too.

Now I am still very busy but am at last having some time for me because I know my dad is being cared for twice a day.

If there are any worries or concerns, they get in touch with me. Thank you Home Instead for caring for my dad and thank you for giving me some life back.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 December 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

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Awards / Recognitions (14)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

Accreditations

There are no accreditations posted yet for Home Instead (Peterborough Oundle & The Deepings).

Meet the Team (1)

Paula
Paula Job Title:CAREGiverJoined: 2018
"I have been working with Home Instead for just over 18 months and love it. Not long after starting with the company alongside my usual weekly hours, I took on the 'On Call' role 1 in every 4 weekends. The On-Call CAREGiver role involves me visiting clients that have asked for an extra visit, to cover for CAREGivers if they are unable to work for any reason and to be able to offer up anything at short notice to help clients or family members. This gives me a great opportunity to visit new clients, see new faces and hopefully make a difference in their day.
Just like my regular visits with my own clients this sometimes can involve personal care, helping make their day easier, do their hair, nails, maybe a puzzle or watch their favourite programme with them, bake a cake or simply just offering companionship.

Knowing you sometimes do things that may seem quite small to some people can be something incredibly substantial to others. Coming away knowing you have been able to help someone who could be quite vulnerable is such a humble feeling. In these unprecedented times we could be the only voice they hear that day or face they see as some people are unable to even see their loved ones which over time becomes much harder and being with each client for either an hour or 2 or maybe more gives them something to look forward to. The most rewarding part of being an on-call caregiver is knowing I make a difference.

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