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Home Instead (Southend-on-Sea)

Unit B2, The Seedbed Business Centre, Vanguard Way, Southend-on-Sea, Essex SS3 9QY
Home Instead (Southend-on-Sea) Logo
Home Instead (Southend-on-Sea) logo
The carers live up to their title - they do care, and my Mother loves to sit and chat with every oneN T(Son of Client/Service User)
Home Instead (Southend-on-Sea), Southend-on-Sea
I would have no hesitation in recommending Home Instead as a care agency.Diana C(Daughter of Client/Service User)
Home Instead (Southend-on-Sea), Southend-on-Sea
Great care for my father-in-law over the past 18 monthsA O(Daughter-in-law of Client/Service User)
Home Instead (Southend-on-Sea), Southend-on-Sea

Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each client.

Care plans are tailored to the individual and each professional looks to be reliable and responsive. Robust recruitment and training is in place to source the best candidates.

Home Instead is a brand that has quickly grown to be one of the UK's most recognisable in social care.

Care Provided by Home Instead (Southend-on-Sea)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Available on request.

Contact Home Instead (Southend-on-Sea) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sophie Reed (Registered Care Manager)

Home Instead (Southend-on-Sea) Reviews (81)

9.9

Home Instead (Southend-on-Sea) has a Review Score of 9.9 (9.941) out of 10, based on 23 reviews in the last 2 years. Over all time Home Instead (Southend-on-Sea) has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from M R (Daughter of Client) published on 13 January 2016 Submitted via Postal Card
Overall Experience

I cannot praise this care agency enough. They are most caring, enthusiastic, hardworking, friendly. They look after my elderly mother and I feel she is safe in their hands.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 March 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Friday 24 Jan 2025Local care company achieves world-leading score for employee engagement Home Instead Southend has been ranked within the top five percent of health and social care companies worldwide in terms of...

Awards / Recognitions (11)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home Instead (Southend-on-Sea)Date: Friday 06 Dec 2024
  • Recipient: Home InsteadDate: Friday 31 May 2024

Meet the Team (5)

Jane Job Title: Care Coordinator Joined: 2016
Jane

As a Care Coordinator, Jane needs to be quick on her feet, managing multiple responsibilities and adapting to changing situations seamlessly. Her role requires not only efficiency but also an abundance of care and compassion for both our clients and Care Professionals. With many years of experience in the care sector and over 8 years with our team, Jane brings invaluable expertise and dedication to her work, ensuring the highest quality of support and coordination.

Colette Job Title: Field Support Joined: 2017
Colette

Colette is an essential member of our Field Support team, dedicated to supporting our Care Professionals and clients. Her commitment ensures that we consistently deliver the highest standard of care, fostering a supportive environment for everyone involved.

Dawn Job Title: Field Support Joined: 2023
Dawn

Dawn is an essential member of our Field Support team, dedicated to supporting our Care Professionals and clients. Her commitment ensures that we consistently deliver the highest standard of care, fostering a supportive environment for everyone involved.

Sue Job Title: Field Support Joined: 2020
Sue

Sue is part of the Field Support team and supports our Care Pros and clients, ensuring we are delivering the best care.

Sophie Reed Job Title: Care Manager Joined: 2025
Sophie Reed

Our Care Manager Sophie has 18 years of experience in the care sector and brings a wealth of expertise and a passion for providing exceptional care.

Frequently Asked Questions about Home Instead (Southend-on-Sea)

How many Carers does Home Instead (Southend-on-Sea) employ?

Home Instead (Southend-on-Sea) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Southend-on-Sea) to verify any information. View our terms and conditions. Home Instead (Southend-on-Sea) has an Enhanced Service - more info.