It's nice to have people coming to our home who are so friendly and caringR H(Client / Service User)
They are more like friends than workers. Nothing is too much trouble.Enid D(Client / Service User)
The carers are compassionate, professional and always go the extra mileKaren P(Daughter of Client/Service User)
It's nice to have people coming to our home who are so friendly and caringR H(Client / Service User)
They are more like friends than workers. Nothing is too much trouble.Enid D(Client / Service User)
The carers are compassionate, professional and always go the extra mileKaren P(Daughter of Client/Service User)
Churchfields Home Care – Trusted Providers of Personalised Domiciliary Care in the Vale of Glamorgan
Churchfields Home Care provides compassionate and tailored domiciliary care services designed to meet the individual needs of each person supported. Operating throughout the Vale of Glamorgan, services cater to individuals facing a variety of challenges, including older people with mental infirmities, physical disabilities, sensory impairments, learning disabilities, and mental health conditions.
The approach is centred on promoting...
Churchfields Home Care – Trusted Providers of Personalised Domiciliary Care in the Vale of Glamorgan
Churchfields Home Care provides compassionate and tailored domiciliary care services designed to meet the individual needs of each person supported. Operating throughout the Vale of Glamorgan, services cater to individuals facing a variety of challenges, including older people with mental infirmities, physical disabilities, sensory impairments, learning disabilities, and mental health conditions.
The approach is centred on promoting independence, enabling each individual to continue living in the comfort and security of their own home for as long as possible. Person-centred care is delivered with flexibility and responsiveness to changing needs, helping individuals maintain a high quality of life.
Every member of the care team is fully trained, DBS-checked, and carefully selected based on experience, professionalism, and commitment to delivering the highest standard of care. The dignity, privacy, and choices of each person supported are always respected.
Churchfields Home Care recognises the vital role that family and community play in overall wellbeing. Families and loved ones are actively involved in the care process, and open, transparent communication is encouraged to ensure a supportive and collaborative approach.
Care Provided by Churchfields Home Care Ltd
Types of Home Care
Visiting Care
Nursing/Nurse Led Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
Stoma Care
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £33.44
Contact Churchfields Home Care Ltd to get a personalised quote:
Please contact us for a personalised quote, bank holidays are charged at double the hourly rate
The price(s) shown are provided by the agency. Contact Churchfields Home Care Ltd for full pricing details and T&Cs.
Churchfields Home Care Ltd has a Review Score of 9.8 (9.763) out of 10, based on 19 reviews in the last 2 years. Over all time Churchfields Home Care Ltd has 78 reviews.
Review from A C (Client / Service User) published on 1 September 2022 Submitted via Postal Card•
Overall Experience
I am most satisfied with the service provided. Thank you all very much.
I am most satisfied with the service provided. Thank you all very much.
↩Reply from Heidi Thomas, Director at Churchfields Home Care Ltd
Thank you so much for the review, it's very much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dorothy T (Client / Service User) published on 17 February 2022 Submitted via Postal Card•
Overall Experience
Carers do marvellous work. Lovely people, deserve their title of carers. Excellent. Well done to all of you.
Thank you.
Carers do marvellous work. Lovely people, deserve their title of carers. Excellent. Well done to all of you.
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R J (Client / Service User) published on 11 February 2022 Submitted via Postal Card•
Overall Experience
The Churchfields Home Care staff have been excellent. They are very helpful and cheerful. They have always been willing to provide whatever care is needed, from cleaning to helping to fit hearing aids. Their help has been much appreciated, especially as both of us have been quite unwell over the...
The Churchfields Home Care staff have been excellent. They are very helpful and cheerful. They have always been willing to provide whatever care is needed, from cleaning to helping to fit hearing aids. Their help has been much appreciated, especially as both of us have been quite unwell over the last couple of months.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S K (Daughter of Client) published on 15 September 2021 Submitted via Website•
Overall Experience
My dad has been with Churchfields Home Care for over a year. They are very approachable, understanding and knowledgeable with all his needs being the upmost importance to the family. All the carers are amazing and always make my dad smile.
My dad has been with Churchfields Home Care for over a year. They are very approachable, understanding and knowledgeable with all his needs being the upmost importance to the family. All the carers are amazing and always make my dad smile.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephanie D (Daughter of Client) published on 18 August 2021 Submitted via Postal Card•
Overall Experience
My mum and myself are very happy with her care, the girls are so lovely to my mum. We believe she is treated with great dignity and care. We as a family are very grateful for her continued care. Mum has grown very fond of her carers and trusts them all, without doubt they always have her best...
My mum and myself are very happy with her care, the girls are so lovely to my mum. We believe she is treated with great dignity and care. We as a family are very grateful for her continued care. Mum has grown very fond of her carers and trusts them all, without doubt they always have her best interest at heart. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Enid D (Client / Service User) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
I can't praise Churchfieild's carers enough. They are more like friends than workers. Nothing is too much trouble.
I can't praise Churchfieild's carers enough. They are more like friends than workers. Nothing is too much trouble.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D H (Client / Service User) published on 27 April 2021 Submitted via Postal Card•
Overall Experience
Since receiving the service I have been very satisfied. All the carers have been polite and caring.
Since receiving the service I have been very satisfied. All the carers have been polite and caring.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L B (Daughter of Client) published on 22 April 2021 Submitted via Postal Card•
Overall Experience
Staff on the whole very patient and caring in sometimes challenging times would like to see more encouragement at certain calls. Management very helpful in changing circumstances. Overall very pleased.
Staff on the whole very patient and caring in sometimes challenging times would like to see more encouragement at certain calls. Management very helpful in changing circumstances. Overall very pleased.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anne B (Wife of Client) published on 7 April 2021 Submitted via Postal Card•
Overall Experience
Churchfields Home Care looked after my husband from his discharge from hospital in March 2016 until his death in December 2020. The care and support given by Churchfields enabled him to stay at home despite increasing and challenging medical problems, and I shall also always be grateful for the...
Churchfields Home Care looked after my husband from his discharge from hospital in March 2016 until his death in December 2020. The care and support given by Churchfields enabled him to stay at home despite increasing and challenging medical problems, and I shall also always be grateful for the emotional support the carers gave to me.
↩Reply from Heidi Thomas, Director at Churchfields Home Care Ltd
Thank you for the review, we wish you well and to remain safe during these challenging times.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah P (Daughter of Client) published on 20 October 2020 Submitted via Website•
Overall Experience
I would like to thank all the carers that are looking after my mum. You are all amazing people and I really don't know what I would have done without you all over the last few months. It has been difficult especially with lockdown and not one call has been missed. You all put yourselves at risk...
I would like to thank all the carers that are looking after my mum. You are all amazing people and I really don't know what I would have done without you all over the last few months. It has been difficult especially with lockdown and not one call has been missed. You all put yourselves at risk each day in respect of the COVID-19 outbreak, but every day you come in happy and smiling and brighten my mum's day (and mine). The management work really hard and are on call 24/7, they are always really helpful and nothing is too much trouble. I thank you all from the bottom of my heart. I am so lucky to have the support and the reassurance that my mum is being well cared for. If anyone is looking for support for a loved one, believe me I know this is a difficult decision and a huge responsibility to find the right agency. I hope you will believe me when I say you will find no other agency that will be more caring and that your loved one will be in good hands and properly cared for.
↩Reply from Heidi Thomas, Director at Churchfields Home Care Ltd
Thank you for the fantastic review - take care and keep safe
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P E (Client / Service User) published on 1 October 2020 Submitted via Postal Card•
Overall Experience
Very happy with the service Churchfields do. I am confident with all the staff that call on me. All staff are very friendly and helpful to me and help with what is needed without any fuss and are very professional. I can live at home with these lovely people calling and can give peace of mind to my...
Very happy with the service Churchfields do. I am confident with all the staff that call on me. All staff are very friendly and helpful to me and help with what is needed without any fuss and are very professional. I can live at home with these lovely people calling and can give peace of mind to my family.
↩Reply from Heidi Thomas, Director at Churchfields Home Care Ltd
Thank you for the review, I am pleased that you are happy with the service we provide.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert P (Client / Service User) published on 10 January 2020 Submitted via Postal Card•
Overall Experience
Every one of the carers visiting me have been very friendly, patient and caring with me - nothing is too much trouble for any of them, however limited time they have and I am always greeted with a cheery smile and hello from them all. This also applies to the people in the office, if we have to...
Every one of the carers visiting me have been very friendly, patient and caring with me - nothing is too much trouble for any of them, however limited time they have and I am always greeted with a cheery smile and hello from them all. This also applies to the people in the office, if we have to phone for any reason they are very friendly and polite.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean R (Client / Service User) published on 10 January 2020 Submitted via Postal Card•
Overall Experience
On the whole, I am very pleased with the competence of the carers. They are well trained and caring. I am much fitter than when they started in August 2019, and I appreciate their help. They always do what I ask. As I am partially sighted it is essential that they check that they have switched off...
On the whole, I am very pleased with the competence of the carers. They are well trained and caring. I am much fitter than when they started in August 2019, and I appreciate their help. They always do what I ask. As I am partially sighted it is essential that they check that they have switched off all the cooking appliances and also to know what goes into the recycling bin.
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Management
Treated with Dignity
Value for Money
Review from R W (Client / Service User) published on 3 January 2020 Submitted via Postal Card•
Overall Experience
We have found the carers very supportive and caring. Perhaps the only thing we find is that the carers don't always come at the right time.
We realise they may be held up at another client or stuck in traffic.
We have found the carers very supportive and caring. Perhaps the only thing we find is that the carers don't always come at the right time.
We realise they may be held up at another client or stuck in traffic.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S T (Wife of Client) published on 2 January 2020 Submitted via Postal Card•
Overall Experience
The service and support received for my husband has been excellent. The daily carers are fantastic and the support from the management in supporting the need for adaptations in the home has been amazing. Churchfields has changed our lives. Thank you.
The service and support received for my husband has been excellent. The daily carers are fantastic and the support from the management in supporting the need for adaptations in the home has been amazing. Churchfields has changed our lives. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D M (Client / Service User) published on 11 September 2019 Submitted via Postal Card•
Overall Experience
I appreciate it is impossible for the schedule to be 100% adhered to and also to have some consistency in times and carers scheduled eg in 15 days, 4 different times and carers for morning calls. That's before any unscheduled changes.
Also, when a carer has been asked to be removed from my...
I appreciate it is impossible for the schedule to be 100% adhered to and also to have some consistency in times and carers scheduled eg in 15 days, 4 different times and carers for morning calls. That's before any unscheduled changes.
Also, when a carer has been asked to be removed from my schedule they appeared again and again. At a time when not aware of a change or time to complain.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M T (Son of Client) published on 11 September 2019 Submitted via Postal Card•
Overall Experience
A morning visit is most important for Mum. She needs food even if she says no. Same with showering.
Thanks.
A morning visit is most important for Mum. She needs food even if she says no. Same with showering.
Thanks.
↩Reply from Heidi Thomas, at Churchfields Home Care Ltd
Thank you for taking the time to fill in a review card. You're feedback and recommendations are noted and taken on board but can we remind you that the care staff can only encourage Mum with regards to food. We have spoken to the girls and suggested that if Mum is saying she doesn't wish to eat at the call they will prepare something that can be left for later.
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Value for Money
Review from D G (Husband of Client) published on 11 September 2019 Submitted via Postal Card•
Overall Experience
My husband is very happy with the carers who come to shower him.
My husband is very happy with the carers who come to shower him.
↩Reply from Heidi Thomas, Director at Churchfields Home Care Ltd
Thank you so much for taking the time to complete the review card.
Staff
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Management
Treated with Dignity
Value for Money
Review from A T (Husband of Client) published on 4 September 2019 Submitted via Postal Card•
Overall Experience
Excellent homecare by all staff attending.
Excellent homecare by all staff attending.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan W (Wife of Client) published on 3 June 2019 Submitted via Postal Card•
Overall Experience
This is our first experience of using home care so we were both a bit concerned at the start. The review assessment prior to care was handled with respect and compassion. Caring has since gone very well. My husband enjoys the company of his carers and I am able to leave him with confidence that his...
This is our first experience of using home care so we were both a bit concerned at the start. The review assessment prior to care was handled with respect and compassion. Caring has since gone very well. My husband enjoys the company of his carers and I am able to leave him with confidence that his needs will be well met. Our home is treated with the utmost respect and carers are always keen to do housework tasks for me.
↩Reply from Heidi Thomas, Director at Churchfields Home Care Ltd
Thank you for the feedback, it is very much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 21 April 2026
Well-being
Excellent
Care and Support
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report
News (0)
News
There are no news items for Churchfields Home Care Ltd.
There are no accreditations posted yet for Churchfields Home Care Ltd.
Meet the Team (5)
Heidi ThomasJob Title DirectorJoined 2012
I began my career in care at the age of 19, working with both adults and children. From the very start, I found immense fulfilment in making a...
I began my career in care at the age of 19, working with both adults and children. From the very start, I found immense fulfilment in making a difference in people’s lives. This passion led me to an opportunity within the office as an administrator, where I gained invaluable knowledge about the care sector. I then progressed to the role of Care Coordinator, further strengthening my expertise.
My ultimate goal was always to establish my own Care Agency, knowing that providing quality care was my true calling. In 2012, that dream became a reality, and to this day, I remain dedicated to delivering exceptional care services. I am incredibly proud of how the company has grown and the fantastic team of staff who share the same commitment to excellence. We continue to develop and take great pride in maintaining the highest standards of care.
Bradley ChristoforatoJob Title Financial Director/Responsible IndividualJoined 2024
I joined Churchfields Home Care in 2024 as Financial Director, bringing over a decade of experience from the engineering sector. With a strong...
I joined Churchfields Home Care in 2024 as Financial Director, bringing over a decade of experience from the engineering sector. With a strong technical background, I have achieved a NEBOSH General accreditation, an HND and HNC in Mechanical Engineering, as well as a Level 3 NVQ in Construction, Plant, and Machinery Maintenance and a Level 2 Diploma in Vehicle Inspection.
Transitioning from engineering and construction to the care sector is an exciting challenge, and I look forward to growing within the family business. My role allows me to apply my analytical and problem-solving skills while developing new expertise in the care industry. I am committed to ensuring Churchfields operates within legislation and best practices, supporting the company’s continued success and dedication to high-quality care.
Kloe ChristoforatoJob Title Deputy Manager/ Operations DirectorJoined 2018
Kloe has over seven years of experience in the care sector, having worked as both a Care Assistant and Care Coordinator. Her dedication and passion...
Kloe has over seven years of experience in the care sector, having worked as both a Care Assistant and Care Coordinator. Her dedication and passion for providing high-quality care have led her to her current role as Operations Director and Deputy Manager at Churchfields Home Care, a family-run business where she is proud to play a vital role.
She holds QCF Level 2 & 3 in Health & Social Care, a Level 3 First Aid at Work qualification, and a Manual Handling Passport. Kloe will be working towards her QCF Level 4/5 to further develop her expertise. Committed to maintaining the highest standards, she plays a key role in ensuring Churchfields Home Care delivers exceptional support to service users.
Kim MasonJob Title Registered ManagerJoined 2025
Kim has over 25 years of experience in the care sector, having held a variety of roles, including Care Coordinator, Senior Care Worker, Care...
Kim has over 25 years of experience in the care sector, having held a variety of roles, including Care Coordinator, Senior Care Worker, Care Assistant, and Assistant Manager. She originally joined Churchfields Home Care in 2017 and, after gaining further experience in the sector, returned in January 2025 to take on the role of Registered Manager.
Kim holds a QCF Level 5 in Leadership for Health & Social Care Services (Adult Management) Advanced Practice, a QCF Level 3 in Health & Social Care, and an HNC in Housing Policy, Law, and Practice. With her wealth of knowledge and passion for high-quality care, Kim is committed to leading the team at Churchfields Home Care in delivering exceptional support to the individuals we support.
Donna Pritchard-MartinJob Title HR ManagerJoined 2019
I joined Churchfields Home Care in May 2019 as an Admin Assistant and, through my dedication and passion for the care sector, progressed to the role...
I joined Churchfields Home Care in May 2019 as an Admin Assistant and, through my dedication and passion for the care sector, progressed to the role of HR Manager in 2024. In this position, I am responsible for overseeing recruitment, human resources, policies and procedures, and ensuring compliance with health and safety legislation.
Before joining Churchfields Home Care, I spent over 29 years in human resources and recruitment practices, with previous experience as a Regional Assistant Financial Accountant in the construction industry, where I managed a team of accountants.
I earned a Higher National Diploma in IT and Electrical Applications from the University of Glamorgan in 1996, and I initially started my career in media and production with a London-based organization.
I am extremely proud to be part of an organization that is committed to delivering excellent care while also fostering an environment where our staff can develop and thrive in their careers. In my role as HR Manager, I’m able to draw on my diverse experience to support the team at Churchfields Home Care in delivering the highest standard of care to the individuals we support.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Churchfields Home Care Ltd to verify any information. View our terms and conditions. Churchfields Home Care Ltd has an Enhanced Service -what an Enhanced Service includes.
