Churchfields Home Care Ltd

Unit 20, Palmerston Workshop, Palmerston Road, Barry CF63 2YZ
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9.8 73 Reviews
  • Churchfields Home Care Ltd, Barry
Churchfields Home Care – Trusted Providers of Personalised Domiciliary Care in the Vale of Glamorgan

Churchfields Home Care provides compassionate and tailored domiciliary care services designed to meet the individual needs of each person supported. Operating throughout the Vale of Glamorgan, services cater to individuals facing a variety of challenges, including older people with mental infirmities, physical disabilities, sensory impairments, learning disabilities, and mental health conditions.

The approach is centred on promoting independence, enabling each individual to continue living in the comfort and security of their own home for as long as possible. Person-centred care is delivered with flexibility and responsiveness to changing needs, helping individuals maintain a high quality of life.

Every member of the care team is fully trained, DBS-checked, and carefully selected based on experience, professionalism, and commitment to delivering the highest standard of care. The dignity, privacy, and choices of each person supported are always respected.

Churchfields Home Care recognises the vital role that family and community play in overall wellbeing. Families and loved ones are actively involved in the care process, and open, transparent communication is encouraged to ensure a supportive and collaborative approach.

Care Provided by Churchfields Home Care Ltd

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32

Please contact us for a personalised quote, bank holidays are charged at double the hourly rate

These prices are only a guideline, please contact Churchfields Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Churchfields Home Care Ltd

Person in Charge

  • Bradley Christoforato (Director)

Churchfields Home Care Ltd Reviews (73)

9.8

Churchfields Home Care Ltd has a Review Score of 9.8 (9.784) out of 10, based on 25 reviews in the last 2 years.
Over all time Churchfields Home Care Ltd has 73 reviews.

Overall Experience
  • 49
  • 21
  • 2
  • 1
  • 0
Date Published
  • 73
  • 3
  • 12
  • 25
  • 48
Reviewer Connection to Churchfields Home Care Ltd
  • 33
  • 17
  • 11
  • 5
  • 4
  • 1
  • 1
  • 1
Total of 73, showing 61-73
Review from Zena C (Client) assisted by family/friend published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Churchfields have recently taken over my care from another company - the difference is amazing. Great carers as before but the management is so good - great communication. They send me a rota, answer the phone when the office is called. Especially allowing my son online access to the care management
programme to see who is coming every day in 'real time'. Many thanks Churchfields.
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  • Treated with Dignity
  • Value for Money
Review from Wendy A (Friend of Client) published on 16 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has found your carers very good, always arrive with a smile and are caring and helpful, he would be lost without them.
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  • Treated with Dignity
  • Value for Money
Review from Bernard B (Client) published on 13 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, thoughtful, professional approach. Did what was necessary without prompting. Lovely people.
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  • Treated with Dignity
  • Value for Money
Review from Stanley H (Husband of Client) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend Churchfields in all aspects of home care.
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  • Treated with Dignity
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Review from E T (Daughter of Client) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management of the company was not only professional and efficient but also very supportive to the family.
I found the staff extremely caring, compassionate and professional.
Thet seemed to enjoy their work and always cared for Dad with respect and good humour.
I would thoroughly recommend them.
Reply from Heidi, Registered Manager at Churchfields Home Care Ltd
Many thanks for the review, we wish dad well.
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Review from P D (Client) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really think the girls that come to me are wonderful. They look after me very well.
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Review from B D (Wife of Client) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent, the usual carers are helpful, punctual and pleasant. When replacement carers come, they are also very obliging, and deal well with my husband's requirements.
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Review from Brian J (Son of Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always been pleased with the help and attitude of all the carers. The organisation is managed well and would, and have, recommended them to friends and colleagues.
Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
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  • Treated with Dignity
  • Value for Money
Review from Morgan R (Husband of Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Life's turned into a nightmare, glad of all the help I can get. The girls are very good as my wife is unable to care for herself in any way. Thank you.
Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
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  • Treated with Dignity
  • Value for Money
Review from Chris H (Son of Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent all round support is provided by Churchfields for my mother. Highly recommended.
Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane S (Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 92 and a half years old and live alone, so after a nasty fall 2 years ago, my daughter (who doesn't live in Barry) decided I needed a little bit of extra care. Her mother-in-law who also live sin Barry for the services of Churchfields and that is how I came to be on their books.
On a Monday morning
a charming person comes to take me shopping for anything else I want to do, and I welcome the company and help. We both enjoy a good laugh so the week starts off well. I am happy to recommend anyone to Churchfields Home Care.
Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elizabeth P (Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very polite, caring and take an interest in me. They are always very helpful, as i say underneath, i would recommend them.
Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Viv W (Niece of Client) published on 11 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Churchfields very efficient and kind with regards to my aunt who at times can be difficult (as she has dementia) and she gets confused. Will ring me and keep me fully informed of any problems. Will react to any situation professionally and quickly.
Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Churchfields Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Churchfields Home Care Ltd is calculated as follows: ( (119 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 148 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Churchfields Home Care Ltd is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (5)

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Meet the Team (5)

Heidi

Heidi Thomas

Job Title: Director Joined: 2012

I began my career in care at the age of 19, working with both adults and children. From the very start, I found immense fulfilment in making a difference in people’s lives. This passion led me to an opportunity within the office as an administrator, where I gained invaluable knowledge about the care sector. I then progressed to the role of Care Coordinator, further strengthening my expertise.


My ultimate goal was always to establish my own Care Agency, knowing that providing quality care was my true calling. In 2012, that dream became a reality, and to this day, I remain dedicated to delivering exceptional care services. I am incredibly proud of how the company has grown and the fantastic team of staff who share the same commitment to excellence. We continue to develop and take great pride in maintaining the highest standards of care.

Bradley

Bradley Christoforato

Job Title: Financial Director/Responsible Individual Joined: 2024

I joined Churchfields Home Care in 2024 as Financial Director, bringing over a decade of experience from the engineering sector. With a strong technical background, I have achieved a NEBOSH General accreditation, an HND and HNC in Mechanical Engineering, as well as a Level 3 NVQ in Construction, Plant, and Machinery Maintenance and a Level 2 Diploma in Vehicle Inspection.


Transitioning from engineering and construction to the care sector is an exciting challenge, and I look forward to growing within the family business. My role allows me to apply my analytical and problem-solving skills while developing new expertise in the care industry. I am committed to ensuring Churchfields operates within legislation and best practices, supporting the company’s continued success and dedication to high-quality care.

Kloe

Kloe Christoforato

Job Title: Deputy Manager/ Operations Director Joined: 2018

Kloe has over seven years of experience in the care sector, having worked as both a Care Assistant and Care Coordinator. Her dedication and passion for providing high-quality care have led her to her current role as Operations Director and Deputy Manager at Churchfields Home Care, a family-run business where she is proud to play a vital role.


She holds QCF Level 2 & 3 in Health & Social Care, a Level 3 First Aid at Work qualification, and a Manual Handling Passport. Kloe will be working towards her QCF Level 4/5 to further develop her expertise. Committed to maintaining the highest standards, she plays a key role in ensuring Churchfields Home Care delivers exceptional support to service users.

Kim

Kim Mason

Job Title: Registered Manager Joined: 2025

Kim has over 25 years of experience in the care sector, having held a variety of roles, including Care Coordinator, Senior Care Worker, Care Assistant, and Assistant Manager. She originally joined Churchfields Home Care in 2017 and, after gaining further experience in the sector, returned in January 2025 to take on the role of Registered Manager.


Kim holds a QCF Level 5 in Leadership for Health & Social Care Services (Adult Management) Advanced Practice, a QCF Level 3 in Health & Social Care, and an HNC in Housing Policy, Law, and Practice. With her wealth of knowledge and passion for high-quality care, Kim is committed to leading the team at Churchfields Home Care in delivering exceptional support to the individuals we support.

Donna

Donna Pritchard-Martin

Job Title: HR Manager Joined: 2019

I joined Churchfields Home Care in May 2019 as an Admin Assistant and, through my dedication and passion for the care sector, progressed to the role of HR Manager in 2024. In this position, I am responsible for overseeing recruitment, human resources, policies and procedures, and ensuring compliance with health and safety legislation.


Before joining Churchfields Home Care, I spent over 29 years in human resources and recruitment practices, with previous experience as a Regional Assistant Financial Accountant in the construction industry, where I managed a team of accountants.


I earned a Higher National Diploma in IT and Electrical Applications from the University of Glamorgan in 1996, and I initially started my career in media and production with a London-based organization.


I am extremely proud to be part of an organization that is committed to delivering excellent care while also fostering an environment where our staff can develop and thrive in their careers. In my role as HR Manager, I’m able to draw on my diverse experience to support the team at Churchfields Home Care in delivering the highest standard of care to the individuals we support.

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