It's nice to have people coming to our home who are so friendly and caringR H(Client / Service User)
They are more like friends than workers. Nothing is too much trouble.Enid D(Client / Service User)
The carers are compassionate, professional and always go the extra mileKaren P(Daughter of Client/Service User)
It's nice to have people coming to our home who are so friendly and caringR H(Client / Service User)
They are more like friends than workers. Nothing is too much trouble.Enid D(Client / Service User)
The carers are compassionate, professional and always go the extra mileKaren P(Daughter of Client/Service User)
Churchfields Home Care – Trusted Providers of Personalised Domiciliary Care in the Vale of Glamorgan
Churchfields Home Care provides compassionate and tailored domiciliary care services designed to meet the individual needs of each person supported. Operating throughout the Vale of Glamorgan, services cater to individuals facing a variety of challenges, including older people with mental infirmities, physical disabilities, sensory impairments, learning disabilities, and mental health conditions.
The approach is centred on promoting...
Churchfields Home Care – Trusted Providers of Personalised Domiciliary Care in the Vale of Glamorgan
Churchfields Home Care provides compassionate and tailored domiciliary care services designed to meet the individual needs of each person supported. Operating throughout the Vale of Glamorgan, services cater to individuals facing a variety of challenges, including older people with mental infirmities, physical disabilities, sensory impairments, learning disabilities, and mental health conditions.
The approach is centred on promoting independence, enabling each individual to continue living in the comfort and security of their own home for as long as possible. Person-centred care is delivered with flexibility and responsiveness to changing needs, helping individuals maintain a high quality of life.
Every member of the care team is fully trained, DBS-checked, and carefully selected based on experience, professionalism, and commitment to delivering the highest standard of care. The dignity, privacy, and choices of each person supported are always respected.
Churchfields Home Care recognises the vital role that family and community play in overall wellbeing. Families and loved ones are actively involved in the care process, and open, transparent communication is encouraged to ensure a supportive and collaborative approach.
Care Provided by Churchfields Home Care Ltd
Types of Home Care
Visiting Care
Nursing/Nurse Led Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
Stoma Care
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £33.44
Contact Churchfields Home Care Ltd to get a personalised quote:
Please contact us for a personalised quote, bank holidays are charged at double the hourly rate
The price(s) shown are provided by the agency. Contact Churchfields Home Care Ltd for full pricing details and T&Cs.
Churchfields Home Care Ltd has a Review Score of 9.8 (9.763) out of 10, based on 19 reviews in the last 2 years. Over all time Churchfields Home Care Ltd has 78 reviews.
Review from Audrey P (Client / Service User) published on 2 June 2019 Submitted via Postal Card•
Overall Experience
Most of the carers are polite, pleasant and helpful. It's a pleasure to have them in our home. The greatest inconvenience is when the carers don't come at the time indicated on the rota. They always tell us their reason i.e. delays with clients or staff absence through sickness.
Most of the carers are polite, pleasant and helpful. It's a pleasure to have them in our home. The greatest inconvenience is when the carers don't come at the time indicated on the rota. They always tell us their reason i.e. delays with clients or staff absence through sickness.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Diana M (Client / Service User) published on 6 November 2018 Submitted via Review Postal Card•
Overall Experience
On the whole very good, however, occasionally will give extra calls to the carer due to call on me thus delaying my call, not very pleasant. As most of my calls are required primarily for toilet needs as well as meals, on these occasions there is not warning of a possible delay.
On the whole very good, however, occasionally will give extra calls to the carer due to call on me thus delaying my call, not very pleasant. As most of my calls are required primarily for toilet needs as well as meals, on these occasions there is not warning of a possible delay.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Allison M (Daughter of Client) published on 6 November 2018 Submitted via Review Postal Card•
Overall Experience
Staff are very friendly and caring. They do their best to assist and help to care for my mother. But she is a proud woman and will not let them do much to help her (very stubborn). Some carers handle her better than others, overall I am quite happy with the care she is getting from Churchfields...
Staff are very friendly and caring. They do their best to assist and help to care for my mother. But she is a proud woman and will not let them do much to help her (very stubborn). Some carers handle her better than others, overall I am quite happy with the care she is getting from Churchfields Home Care Ltd.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gwyneth D (Client / Service User) published on 30 October 2018 Submitted via Review Postal Card•
Overall Experience
Basically, the service is excellent. The only problem is with staff reporting sick at weekends and school holidays, when the timing of arrival goes haywire.
Basically, the service is excellent. The only problem is with staff reporting sick at weekends and school holidays, when the timing of arrival goes haywire.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Caroline F (Daughter of Client) published on 29 October 2018 Submitted via Website•
Overall Experience
Thank you for acting so professionally today in very difficult circumstances. You served my mother very well for which we are very grateful.
Thank you for acting so professionally today in very difficult circumstances. You served my mother very well for which we are very grateful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Zena C (Client / Service User) published on 22 October 2018 Submitted via Review Postal Card•
Overall Experience
Churchfields have recently taken over my care from another company - the difference is amazing. Great carers as before but the management is so good - great communication. They send me a rota, answer the phone when the office is called. Especially allowing my son online access to the care...
Churchfields have recently taken over my care from another company - the difference is amazing. Great carers as before but the management is so good - great communication. They send me a rota, answer the phone when the office is called. Especially allowing my son online access to the care management programme to see who is coming every day in 'real time'. Many thanks Churchfields.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Wendy A (Friend of Client) published on 16 July 2018 Submitted via Website•
Overall Experience
My friend has found your carers very good, always arrive with a smile and are caring and helpful, he would be lost without them.
My friend has found your carers very good, always arrive with a smile and are caring and helpful, he would be lost without them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bernard B (Client / Service User) published on 13 March 2018 Submitted via Review Postal Card•
Overall Experience
Kind, thoughtful, professional approach. Did what was necessary without prompting. Lovely people.
Kind, thoughtful, professional approach. Did what was necessary without prompting. Lovely people.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stanley H (Husband of Client) published on 21 November 2017 Submitted via Review Postal Card•
Overall Experience
I would recommend Churchfields in all aspects of home care.
I would recommend Churchfields in all aspects of home care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E T (Daughter of Client) published on 12 July 2017 Submitted via Review Postal Card•
Overall Experience
The management of the company was not only professional and efficient but also very supportive to the family. I found the staff extremely caring, compassionate and professional. Thet seemed to enjoy their work and always cared for Dad with respect and good humour.
I would thoroughly recommend...
The management of the company was not only professional and efficient but also very supportive to the family. I found the staff extremely caring, compassionate and professional. Thet seemed to enjoy their work and always cared for Dad with respect and good humour.
I would thoroughly recommend them.
↩Reply from Heidi, Registered Manager at Churchfields Home Care Ltd
Many thanks for the review, we wish dad well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P D (Client / Service User) published on 2 June 2017 Submitted via Review Postal Card•
Overall Experience
I really think the girls that come to me are wonderful. They look after me very well.
I really think the girls that come to me are wonderful. They look after me very well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B D (Wife of Client) published on 18 May 2016 Submitted via Review Postal Card•
Overall Experience
The care is excellent, the usual carers are helpful, punctual and pleasant. When replacement carers come, they are also very obliging, and deal well with my husband's requirements.
The care is excellent, the usual carers are helpful, punctual and pleasant. When replacement carers come, they are also very obliging, and deal well with my husband's requirements.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brian J (Son of Client) published on 11 March 2016 Submitted via Review Postal Card•
Overall Experience
We have always been pleased with the help and attitude of all the carers. The organisation is managed well and would, and have, recommended them to friends and colleagues.
We have always been pleased with the help and attitude of all the carers. The organisation is managed well and would, and have, recommended them to friends and colleagues.
↩Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Morgan R (Husband of Client) published on 11 March 2016 Submitted via Review Postal Card•
Overall Experience
Life's turned into a nightmare, glad of all the help I can get. The girls are very good as my wife is unable to care for herself in any way. Thank you.
Life's turned into a nightmare, glad of all the help I can get. The girls are very good as my wife is unable to care for herself in any way. Thank you.
↩Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris H (Son of Client) published on 11 March 2016 Submitted via Review Postal Card•
Overall Experience
Excellent all round support is provided by Churchfields for my mother. Highly recommended.
Excellent all round support is provided by Churchfields for my mother. Highly recommended.
↩Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane S (Client / Service User) published on 11 March 2016 Submitted via Review Postal Card•
Overall Experience
I am 92 and a half years old and live alone, so after a nasty fall 2 years ago, my daughter (who doesn't live in Barry) decided I needed a little bit of extra care. Her mother-in-law who also live sin Barry for the services of Churchfields and that is how I came to be on their books.
On a Monday...
I am 92 and a half years old and live alone, so after a nasty fall 2 years ago, my daughter (who doesn't live in Barry) decided I needed a little bit of extra care. Her mother-in-law who also live sin Barry for the services of Churchfields and that is how I came to be on their books.
On a Monday morning a charming person comes to take me shopping for anything else I want to do, and I welcome the company and help. We both enjoy a good laugh so the week starts off well. I am happy to recommend anyone to Churchfields Home Care.
↩Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elizabeth P (Client / Service User) published on 11 March 2016 Submitted via Review Postal Card•
Overall Experience
The carers are very polite, caring and take an interest in me. They are always very helpful, as i say underneath, i would recommend them.
The carers are very polite, caring and take an interest in me. They are always very helpful, as i say underneath, i would recommend them.
↩Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Viv W (Niece of Client) published on 11 March 2016 Submitted via Review Postal Card•
Overall Experience
I have found Churchfields very efficient and kind with regards to my aunt who at times can be difficult (as she has dementia) and she gets confused. Will ring me and keep me fully informed of any problems. Will react to any situation professionally and quickly.
I have found Churchfields very efficient and kind with regards to my aunt who at times can be difficult (as she has dementia) and she gets confused. Will ring me and keep me fully informed of any problems. Will react to any situation professionally and quickly.
↩Reply from Heidi Christoforato, Registered Manager at Churchfields Home Care Ltd
Many thanks for the good feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 21 April 2026
Well-being
Excellent
Care and Support
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report
News (0)
News
There are no news items for Churchfields Home Care Ltd.
There are no accreditations posted yet for Churchfields Home Care Ltd.
Meet the Team (5)
Heidi ThomasJob Title DirectorJoined 2012
I began my career in care at the age of 19, working with both adults and children. From the very start, I found immense fulfilment in making a...
I began my career in care at the age of 19, working with both adults and children. From the very start, I found immense fulfilment in making a difference in people’s lives. This passion led me to an opportunity within the office as an administrator, where I gained invaluable knowledge about the care sector. I then progressed to the role of Care Coordinator, further strengthening my expertise.
My ultimate goal was always to establish my own Care Agency, knowing that providing quality care was my true calling. In 2012, that dream became a reality, and to this day, I remain dedicated to delivering exceptional care services. I am incredibly proud of how the company has grown and the fantastic team of staff who share the same commitment to excellence. We continue to develop and take great pride in maintaining the highest standards of care.
Bradley ChristoforatoJob Title Financial Director/Responsible IndividualJoined 2024
I joined Churchfields Home Care in 2024 as Financial Director, bringing over a decade of experience from the engineering sector. With a strong...
I joined Churchfields Home Care in 2024 as Financial Director, bringing over a decade of experience from the engineering sector. With a strong technical background, I have achieved a NEBOSH General accreditation, an HND and HNC in Mechanical Engineering, as well as a Level 3 NVQ in Construction, Plant, and Machinery Maintenance and a Level 2 Diploma in Vehicle Inspection.
Transitioning from engineering and construction to the care sector is an exciting challenge, and I look forward to growing within the family business. My role allows me to apply my analytical and problem-solving skills while developing new expertise in the care industry. I am committed to ensuring Churchfields operates within legislation and best practices, supporting the company’s continued success and dedication to high-quality care.
Kloe ChristoforatoJob Title Deputy Manager/ Operations DirectorJoined 2018
Kloe has over seven years of experience in the care sector, having worked as both a Care Assistant and Care Coordinator. Her dedication and passion...
Kloe has over seven years of experience in the care sector, having worked as both a Care Assistant and Care Coordinator. Her dedication and passion for providing high-quality care have led her to her current role as Operations Director and Deputy Manager at Churchfields Home Care, a family-run business where she is proud to play a vital role.
She holds QCF Level 2 & 3 in Health & Social Care, a Level 3 First Aid at Work qualification, and a Manual Handling Passport. Kloe will be working towards her QCF Level 4/5 to further develop her expertise. Committed to maintaining the highest standards, she plays a key role in ensuring Churchfields Home Care delivers exceptional support to service users.
Kim MasonJob Title Registered ManagerJoined 2025
Kim has over 25 years of experience in the care sector, having held a variety of roles, including Care Coordinator, Senior Care Worker, Care...
Kim has over 25 years of experience in the care sector, having held a variety of roles, including Care Coordinator, Senior Care Worker, Care Assistant, and Assistant Manager. She originally joined Churchfields Home Care in 2017 and, after gaining further experience in the sector, returned in January 2025 to take on the role of Registered Manager.
Kim holds a QCF Level 5 in Leadership for Health & Social Care Services (Adult Management) Advanced Practice, a QCF Level 3 in Health & Social Care, and an HNC in Housing Policy, Law, and Practice. With her wealth of knowledge and passion for high-quality care, Kim is committed to leading the team at Churchfields Home Care in delivering exceptional support to the individuals we support.
Donna Pritchard-MartinJob Title HR ManagerJoined 2019
I joined Churchfields Home Care in May 2019 as an Admin Assistant and, through my dedication and passion for the care sector, progressed to the role...
I joined Churchfields Home Care in May 2019 as an Admin Assistant and, through my dedication and passion for the care sector, progressed to the role of HR Manager in 2024. In this position, I am responsible for overseeing recruitment, human resources, policies and procedures, and ensuring compliance with health and safety legislation.
Before joining Churchfields Home Care, I spent over 29 years in human resources and recruitment practices, with previous experience as a Regional Assistant Financial Accountant in the construction industry, where I managed a team of accountants.
I earned a Higher National Diploma in IT and Electrical Applications from the University of Glamorgan in 1996, and I initially started my career in media and production with a London-based organization.
I am extremely proud to be part of an organization that is committed to delivering excellent care while also fostering an environment where our staff can develop and thrive in their careers. In my role as HR Manager, I’m able to draw on my diverse experience to support the team at Churchfields Home Care in delivering the highest standard of care to the individuals we support.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Churchfields Home Care Ltd to verify any information. View our terms and conditions. Churchfields Home Care Ltd has an Enhanced Service -what an Enhanced Service includes.
