Bluebird Care New Forest

I've had Bluebird Care New Forest now for a year and am very happy with this provider. Overall, they meet my mother's care needs as double-ups morning and evening. It is challenging as my mother has advanced dementia.

Carers arrive promptly, they are friendly but professional and always have something interesting to talk about. Bluebird Care New Forest notify me if the carer is ever delayed by more than thirty minutes as agreed. My dogs are very important to me, the carers treat them with the same respect as they do with me and other members of my family. The office manager and her team are friendly and professional. Newsletters are informative and a nice extra. I would not hesitate in recommending Bluebird Care New Forest. My only complaint is with the app. From the client's point, it doesn’t allow access to carer notes or to leave messages, as with the old system. The letter introducing the system was unprofessional and insulting to carers in expecting clients to sign a screen after each visit to confirm the call had been done, I wrote to the owners about the wording but months later have not received a reply. Months on, the app still doesn't work from the client's point of view.

Bluebird Care are prompt and reliable. There is attention to care and respect for the client. If the carer is unable to attend, another carer is supplied. Would recommend Bluebird Care, New Forest.

Wonderful team in all respects.

Very good.

Very impressed with the manager and her team. They are very professional, caring and friendly, and everything you could ask for when having carers looking after a relative. Nothing is too much trouble for the manager as she goes above and beyond to help. I am so pleased I made the call to Bluebird as the care and the support they have shown my dad over the past few weeks have been excellent; the whole family are very pleased and reassured. We would recommend Bluebird to anyone who is looking for a care provider.

Timekeeping is excellent, always cheerful and helpful. I am now over 100-years and live alone, so the service is important to me.

Excellent level of care. Excellent timekeeping, presentation and professionalism. Usually cheery and polite. Always adhere to guidelines and plan for care. Carers treat Dad with dignity and tidy house ar required. We are very happy to entrust Bluebird carers with Dad's care.

At first, I was sceptical about a 'stranger' coming into my home, but all concerns were soon dispelled because the ladies were considerate, kind and above all, professional. They find time (sometimes beyond their scheduled time) to have a chat. This way we get to know one another and, in essence, become part of the family. They have taken a great deal of work from my shoulders.

Thank you Bluebird carers for your caring support for Dad

I am very impressed with the quality and calibre of staff and carers alike. From initial assessment to implementation of my care package has been very professional. Bluebird have demonstrated that they truly "Care". My thanks to all

Bluebird have allowed us as a family to live our lives. When no other care agency could help us Bluebird stepped up. Thanks to you all Mum is independent and still in her own home, I could keep working and I have even been able to move out and buy my own home with my partner, none of which I thought I would be able to do this time 5 years ago.

Thank you!

The excellent Bluebird carers have enabled mum to stay in her own home for the past four and a half years, and it is with reluctance that we have had to now move her into residential care to be nearer to family. We would especially like to thank her carers, who have particularly helped with the situation as mum's dementia worsens, although all the carers have been great, very kind and professional.

My mum can be hard work but all your carers know what she can be like and are very caring towards my mum and never upset her by staying if she asks them to go, that shows me they all care about my mum.

Excellent care service with friendly dedicated and committed staff. Whenever there’s been any kind of problem, very proactive in finding the best solutions. Live-in carers have been excellent and support from back office is also excellent.

Bluebird Care has been looking after my mum for over a year and has always been professional, competent, caring and considerate. They are easily reachable and friendly, providing information and giving updates whenever requested. Their online carer notes are accessible so it is easy to see how things are going.

Bluebird Care has been a life-saver (literally), enabling for Mum to remain in her home of 50 years. The live-in care is outstanding, providing Mum with her 'happy home' - she is safe, well-nourished, supported and engaged with every day. Carers are kind, compassionate, professional and trustworthy, giving us the peace of mind that is so important when living a long distance away. Bluebird is a number one choice, and will be again should it be necessary! Thank you all so very much for looking after our precious Mum.

I had to arrange care quickly for my mother after a fall at home. Bluebird arranged an assessment quickly and were able to provide a live-in carer within a week. Mum was very happy with the carers who lived in and looked after her, and I was extremely pleased with the service provided.

Really happy with the service that Bluebird provide. All the carer's do a fantastic job looking after my partner. They are all so professional and take the time to chat and make sure my partner is comfortable after each visit.

The care and compassion combined with ultimate professionalism is what is keeping my Mum in her own home. All the staff are very kind with both me and Mum particularly with the shower situation and general understanding of her independent streak too...marvellous stuff. We are so lucky to have found you.