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The teams provide home care from...
Bluebird Care (New Forest), the Overall Outstanding CQC rated branch (May 2018) is based in Lymington and provides care to people in their own homes, allowing them to stay in familiar surroundings for as long as possible without the need of going into residential care. This is your home and your life choice. The team will advise you and guide you on the care journey.
The teams provide home care from short half-hour daily visits to 24-hour care, assisting with various domestic and personal tasks, including getting up and going to bed, personal care, meal preparation, medication prompting, housekeeping, shopping and companionship. They also do more complex care provision such as Catheter care, Stoma Care, PEG Feeding, Dementia care, and End-of-Life care, for example. They support people living with Parkinson's disease and Huntington's disease.
One of their specialities is 24-hour live-in care arrangements where you will receive support from a dedicated live-in care assistant who will support and encourage you to live independently for as long as possible in your own home. This is a bespoke product where they offer a managed live in care service. Live-in care is very person-centred. The team always advise families to have a few care assistants over a length of period, in case of people going on holidays and absences. That way you will not get attached to only one. Live-in care is the perfect alternative to residential care and you can stay as long as you can in the comfort of your own house.
Bluebird Care teams are operational in the following areas:
- Lymington/Sway/New Milton
- Lyndhurst /Brockenhurst/ Totton
- Waterside
In the New Forest, Bluebird Care has two more branches, one in Totton (CQC rated Good with Outstanding "Caring" rating, May 2020) and a new branch in Ringwood to service the Fordingbridge and Burley area.
Care Provided by Bluebird Care New Forest
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Bluebird Care New Forest to get a personalised quote:
NEW FOREST
PRICE LIST
Care and support at home - INDIVIDUAL
Weekdays 60 minute visit £39.00
45 minute visit £34.00
30 minute visit £32.00
45 minute visit £37.50
30 minute visit £34.70
45 minute visit £50.00
30 minute visit £45.00
Overnight – waking night
Weekdays Waking night visits are normally 10pm – 7am £255.00
Weekends £285.00
Bank Holidays £365.00
Weekdays Sleep In night visits are normally 10pm – 7am £225.00
Weekends £245.00
Bank Holidays £310.00
BLUEBIRD CARE
NEW FOREST
LIVE IN CARE AND SUPPORT
Permanent Live-in price per week
Live in Standard* £1,470
Live in Complex* £1,610
Bank holidays – additional charge
£80.00 per day
Christmas, Boxing and New Year day – additional charge £100.00 per day
*+£50 per week food allowance or provision for live-in care professional
Mileage charge for companionship, shopping or days out is 45p per mile.
To arrange a no obligation assessment, or for further information, contact your local office
WATERSIDE
PRICE LIST
Care and support at home - INDIVIDUAL
Weekdays 60 minute visit £36.00
45 minute visit £32.25
30 minute visit £29.50
45 minute visit £35.25
30 minute visit £32.50
45 minute visit £48.00
30 minute visit £41.00
Overnight – waking night
Weekdays Waking night visits are normally 10pm – 7am £255.00
Weekends £285.00
Bank Holidays £365.00
Weekdays Sleep In night visits are normally 10pm – 7am £225.00
Weekends £245.00
Bank Holidays £310.00
The price(s) shown are provided by the agency. Contact Bluebird Care New Forest for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Nina Kiff (Registered Manager)
Bluebird Care New Forest Reviews (64)
Bluebird Care New Forest has a Review Score of 9.4 (9.436) out of 10, based on 7 reviews in the last 2 years.
Over all time Bluebird Care New Forest has 64 reviews.
Bluebird Care (New Forest) have now been caring for Mum's complex needs for over 2 years and after experiencing care from 5 other companies, Bluebird are easily and by far the best carers she has had over an 11 year period. They are very reliable in every way. Mum has two carers, 4 times a day and...
Bluebird Care (New Forest) have now been caring for Mum's complex needs for over 2 years and after experiencing care from 5 other companies, Bluebird are easily and by far the best carers she has had over an 11 year period. They are very reliable in every way. Mum has two carers, 4 times a day and they always turn up at the correct times, they are well trained in all aspects of their job, they are thoughtful and compassionate and in addition, they treat our family home with respect. All the previous points were sadly lacking with the 5 previous companies. The company seems well managed and there are frequent assessments of Mum's needs and also of the quality of care provided by each carer. Any concerns we have regarding Mum's care are always addressed properly and promptly. The Carers communicate with each other and the managers daily so any changes are implemented immediately with no problems. Thank you, Bluebird, at times it can be a difficult job, but we couldn't manage without you.
Bluebird were a breath of fresh air, so caring and professional.
During my husbands last 2 weeks when he was on end of life care, they were kind and supportive...
Bluebird were a breath of fresh air, so caring and professional.
During my husbands last 2 weeks when he was on end of life care, they were kind and supportive of me also.
I just wish we had been able to have Bluebird for the durations of my husband's care and not just his final month.
Thank you for your kind words. We are pleased to have provided a high-quality service at an important time in your husband's life.
We enjoy full support with visits three times a day and five waking nights. The carers that visit are all fully trained and are very caring and offer full support to my wife. But they do not stop at that they also...
We enjoy full support with visits three times a day and five waking nights. The carers that visit are all fully trained and are very caring and offer full support to my wife. But they do not stop at that they also understand that as a full-time carer I also need help and also get a lot of support from them.
The management and office staff are always pleased to help with any day to day problems and have always gone out of their way to offer support. Over the last twelve months, we have been introduced to the open PASS system which keeps us up to date with all the care notes.
This system also lists the bookings and times for the coming week it also lists the name of the carers that will be visiting us. The carers always arrive on time and if there is a problem we always get a phone call to update us. I am very pleased with the high quality of care and support we receive from Bluebird.
We do the utmost to make it possible to support you with the daily tasks and night assistance.
I find the care you provide variable but on the whole, it is satisfactory. Some of the carers provide excellent care while others are not quite as experienced. I feel that sometimes the carers may be tired as they seem to work so many hours.
I find the care you provide variable but on the whole, it is satisfactory. Some of the carers provide excellent care while others are not quite as experienced. I feel that sometimes the carers may be tired as they seem to work so many hours.
We are aware that this customer prefers more mature carers to support her at home. Despite a significant number of cancelled calls, we are proud of the consistency of care we have been able to deliver to this customer. There are 3 carers who regularly assist her, with another carer filling in only...
We are aware that this customer prefers more mature carers to support her at home. Despite a significant number of cancelled calls, we are proud of the consistency of care we have been able to deliver to this customer. There are 3 carers who regularly assist her, with another carer filling in only when these regular carers are off duty/on holiday. We believe that a compassionate and empathetic approach to caring, rather than age, is a key driver in delivering the first class care all of our customers deserve.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care New Forest.
Awards / Recognitions (5)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care New Forest.
Meet the Team (4)

Nina is the Registered Manager for New Forest at Bluebird Care. With a strong background in care management, Nina is dedicated to ensuring the...
Nina is the Registered Manager for New Forest at Bluebird Care. With a strong background in care management, Nina is dedicated to ensuring the highest standards of support and well-being for all clients. She leads her team with compassion and professionalism, fostering a culture of excellence, reliability, and personalised care.

Mamta is the Operations Director at Bluebird Care Ferndown, New Forest, Southampton and Portsmouth. She oversees the branch’s strategic and...
Mamta is the Operations Director at Bluebird Care Ferndown, New Forest, Southampton and Portsmouth. She oversees the branch’s strategic and operational activities, ensuring seamless service delivery and continuous improvement. Mamta is passionate about driving excellence in care and supporting both clients and staff to achieve the best outcomes.

Jenny is the Compliance Director at Bluebird Care, overseeing CQC regulations and internal audits. She ensures that the highest standards of care and...
Jenny is the Compliance Director at Bluebird Care, overseeing CQC regulations and internal audits. She ensures that the highest standards of care and governance are maintained across the organisation, safeguarding quality, compliance, and continuous improvement in all services.

Masen Naidoo is the CEO of Bluebird Care. He provides strategic leadership across the organisation, driving growth, innovation, and excellence in...
Masen Naidoo is the CEO of Bluebird Care. He provides strategic leadership across the organisation, driving growth, innovation, and excellence in care services. Masen is committed to fostering a culture of compassion, integrity, and high-quality support for both clients and staff.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care New Forest to verify any information. View our terms and conditions. Bluebird Care New Forest has an Enhanced Service -what an Enhanced Service includes.