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Bluebird Care Chichester

Unit 3C Vinnetrow Business Park, Vinnetrow Road, Runction, Chichester, West Sussex PO20 1QH
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Bluebird Care Chichester, Chichester
Bluebird Care Chichester, Chichester
Bluebird Care Chichester, Chichester

Bluebird Care Chichester is a well-regarded branch of this care provider, with a good local reputation for a quality and versatile service that can be sourced for a wide range of care and nursing needs within the home.

The service is based in Runcton near Chichester but covers the surrounding area including Bognor Regis, the Witterings, Chichester, Petworth, Selsey, Southbourne, and Wick. The team offer a bespoke service to suit a...  

Care Provided by Bluebird Care Chichester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Please contact us for our prices and bespoke assessment.

Contact Bluebird Care Chichester to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Hollee Baker (Care Manager)

Bluebird Care Chichester Reviews (89)

9.7

Bluebird Care Chichester has a Review Score of 9.7 (9.713) out of 10, based on 24 reviews in the last 2 years. Over all time Bluebird Care Chichester has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Barbara B (Client / Service User) published on 31 May 2024 Submitted via Postal Card
Overall Experience

I have a carer for just half a week and find his/her help invaluable, bathing me and washing my hair as I have restricted arm movement. I have always found the carers to be extremely competent, friendly and thoroughly enjoy their company.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you for your heartfelt review. We are incredibly grateful for your kind words and are so pleased to hear that our services are helping support yourself. Providing high-quality, personalised care is at the core of what we do and knowing that we have met your expectations means the world to us....  

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Review from L S (Daughter of Client) published on 30 May 2024 Submitted via Website
Overall Experience

Mum is still pretty independent but has vision difficulties and hallucinations. The carers who see her most often are brilliant about noticing when her mood is down because of this and their daily notes help to prepare me for when I call her. No complaints at all.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your kind words and positive feedback. We are thrilled to hear that you are having a positive experience with Bluebird Care. Our team is dedicated to providing the best possible care and it's wonderful to know that our efforts are making a difference. Your satisfaction and...  

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Review from Joan P (Client / Service User) published on 30 May 2024 Submitted via Postal Card
Overall Experience

I find the carers thoughtful and very efficient. No problems at all.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

We are delighted to receive your glowing review! It's fantastic to hear that you are happy with the care and support provided by our team at Bluebird Care. We strive to offer compassionate and personalised care and it's rewarding to know we've met your expectations. Your positive feedback is...  

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Review from Katie Y (Client / Service User) published on 24 May 2024 Submitted via Postal Card
Overall Experience
The carers are all so very conscientious, caring and compassionate. Excellent listeners, fun and laughter every day. Often going above and beyond their duties.
They are all very reliable and dependable.
The management of the company is very understanding, helpful, very professional with excellent, well-informed staff.

I've been so very happy with the care I'm receiving.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for taking the time to share your experience with Bluebird Care! We are thrilled to hear that our commitment to providing compassionate, reliable and personalised care has made a significant difference in your overall experience. Your recommendation means a lot to us! We will...  

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Review from Rebecca C (Granddaughter of Client) published on 19 March 2024 Submitted via Website
Overall Experience

Had a very positive experience with Bluebird Carers. My grandmother was very reluctant to have carers at first but they were brilliant and patient with her and she very quickly grew to enjoy their visits and she built some good relationships. The app also meant I had daily updates on the visits which was really helpful. All staff I had contact with were really friendly and helpful. An all round positive experience.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your incredibly positive review! Reading your kind words truly brightened our day and reaffirmed our commitment to delivering exceptional experiences to our valued customers like you. Your feedback inspires us to continue striving for excellence in everything we do. We deeply...  

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Review from M T (Client / Service User) published on 11 March 2024 Submitted via Website
Overall Experience

After receiving a major operation just before Christmas, I very much needed help with personal care when I came home. All the Bluebird girls were friendly and very experienced at giving care and confidence to me for the future.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester
Thank you so much for taking the time to share your positive experience with us! Your feedback means the world to us and serves as a great motivation for our team.

Providing excellent service and ensuring our customers have a memorable experience is our top priority, and we're delighted to know...  

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Review from Cherry M (Client / Service User) published on 1 March 2024 Submitted via Website
Overall Experience

I had 3/4 hours a.m for getting up and dressed. The time given was on average 10.30 which was the time I was given but not the time I wanted. I wanted earlier. P.M visit was 1/2 hours at 7pm which was too early for me. I never got it any later. I was told three carers I would be given but it turned out to be nine. The staff were good but I had to repeat everything every session. I may have liked another week's care but if I did I would have had to pay for another four weeks. This is a very poor money-making policy. I had no choice in having an extra week or paying for four weeks. I paid just over £1000 for 13 3/4 hours and 13 1/2 hours p.m. It was over the Christmas Period but the private price is too much for most budgets. If the staff are paid greater than other agencies I would feel better but I do not think they do. The staff were nice and did as I asked but the amount of different girls worried me.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you for your feedback, we apologise that the service has not been of your satisfaction. We take all feedback by current and past customers seriously, in order to improve our service. One of the team members will be in contact with you to discuss this review further.

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Review from Barbara D (Client / Service User) published on 27 February 2024 Submitted via Postal Card
Overall Experience
Without exception, I can honestly say that I have thoroughly enjoyed having your carers to help me in my home. Their friendship and work has helped me tremendously.

Unfortunately I do find it expensive and my funds will only allow me to have one out once a week - on a Tuesday morning.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience overall.

We strive to offer the best quality and service possible, and we constantly evaluate our business to ensure that it reflects the value we provide. Your input is...  

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Review from E G (Daughter of Client) published on 18 January 2024 Submitted via Postal Card
Overall Experience

Bluebird Care are a very professional and caring company. The help given to our dad is invaluable and so very much appreciated.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

We are overjoyed to read your fantastic review! It's always rewarding to know that our efforts to provide top-notch services are appreciated by our valued customers like yourself. Your satisfaction is our top priority, thank you for choosing Bluebird Care.

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Review from Darren E (Son of Client) published on 15 January 2024 Submitted via Website
Overall Experience
Staff very good with my mum, they understand her needs and provide excellent service. Timekeeping is good and communication is very good.

We get no help with cost from local authorities and cost is a big factor which may mean moving forward I need to adjust the care provided, but right now very happy.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with our service. Your kind words truly motivate and inspire our team to continue delivering top-notch services. At Bluebird Care, customer satisfaction is our top priority,...  

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Review from J L (Daughter of Client) published on 20 November 2023 Submitted via Website
Overall Experience

My father has been receiving morning and evening care visits from Bluebird Care Chichester for a few years. He is stubbornly independent and very sociable. They respect this and only help where needed and include time for lovely chats - he enjoys their friendly visits. Recently his needs have increased and both office staff and carers have provided excellent service, making sure he is kept safe whilst still being respectful. For my part, as his main ‘carer’, I definitely feel supported by them. I can always get them on the phone, and the app is brilliant for keeping an eye on him; it shows care plans, up-to-date rotas and the notes following each carer’s visit upload immediately. I’m very happy to recommend them.

Reply from Frances Ali, Care Manager at Bluebird Care Chichester

Thank you for your positive feedback, we appreciate your review.

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Review from Kim B (Daughter of Client) published on 25 September 2023 Submitted via Website
Overall Experience

Bluebird Care Chichester has provided an excellent service over the last few years. The staff are well trained, hard-working and take the time to talk with my mother which provides a vital social contact. The office and management staff are always available to discuss the care plan and where possible, implement any changes rapidly.

Reply from Frances Ali, Care Manager at Bluebird Care Chichester

Hi Kim, thank you for your review, we appreciate your positive feedback.

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Review from I S (Client / Service User) published on 22 September 2023 Submitted via Website
Overall Experience

Overall, My experience with the carers, staff and manager have been quite exemplary! It’s such a blessing to have their daily assistance. My family and canines are eternally grateful. Seem to be on our wavelength!

Reply from Frances ALI, Care Manager at Bluebird Care Chichester
Dear I S

Thank you for your review, your feedback is appreciated. We will pass your compliments to our carers.

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Review from J P (Client / Service User) published on 6 September 2023 Submitted via Postal Card
Overall Experience

I am extremely happy with the helpers who call on me twice a week. They are always punctual, always cheerful and I take pleasure in their company and help. My grateful thanks to all concerned.

Reply from Lauren Wiggins, Marketing Manager at Bluebird Care Chichester
Hi J.P
Thank you for taking the time to leave a review. We're so pleased to hear that you are happy with the care assistants who visit you. We will ensure your positive feedback is relayed to our team.

Kind regards, Lauren

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Review from Sophie P (Daughter of Client) published on 14 August 2023 Submitted via Postal Card
Overall Experience

Bluebird have been providing twice daily care for my mother since she damaged the nerve in her hand. The carers spend time with Mum to chat and have made the effort to get to know her. Any initial teething problems were quickly addressed and the app provides an efficient way of communicating.

Reply from Frances ALI, Care Manager at Bluebird Care Chichester

Dear Sophie, thank you for taking the time to review our services. We appreciate your feedback.

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Review from P B (Friend of Client) published on 10 August 2023 Submitted via Postal Card
Overall Experience

I have found Bluebird Care Chichester to be helpful and accommodated any chances I have made on behalf of my friend. they have been first class. Even though this is the first month of their care.

Reply from Frances ALI, Care Manager at Bluebird Care Chichester

Thank you for taking the time to review us with Homecare, we appreciate your feedback.

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Review from Michael P (Client / Service User) published on 4 August 2023 Submitted via Postal Card
Overall Experience

Good service, thanks. Expensive though.

Reply from Frances ALI, Care Manager at Bluebird Care Chichester

Dear Michael, thank you for your review, we appreciate your feedback.

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Review from L S (Daughter of Client) published on 4 August 2023 Submitted via Postal Card
Overall Experience

We like your uniforms. Excellent service by client liaison. Carers have been very good although take some time to get used to Dad's needs.

Reply from Frances ALI, Care Manager at Bluebird Care Chichester

Thank you for your review we appreciate your feedback

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Review from F L (Client / Service User) published on 3 August 2023 Submitted via Postal Card
Overall Experience

As you can see by my completed options I am well looked after and therefore happy.

Reply from Lauren Wiggins, Marketing Manager at Bluebird Care Chichester
Hi,

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you feel well looked after and happy with the care you have been receiving. Thank you again.

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Review from Joanne W (Wife of Client) published on 31 July 2023 Submitted via Postal Card
Overall Experience

A carer comes once a week on a Wednesday for one hour. we are fairly flexible about when that hour is. The care requirements are fairly basic at this present time. We would prefer to have the same carer each week, but realise this is a juggling problem with staff.

Reply from Frances ALI, Care Manager at Bluebird Care Chichester

Thank you for taking the time to leave a review, we have taken what you have said onboard and we will continue to improve our service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Chichester.

Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (4)

Hollee Baker Job Title: Care Manager
Hollee Baker

Hollee is the Registered Care Manager at Bluebird Care Chichester.

Beth Elston Job Title: Care Service Specialist
Beth Elston

Beth is the Care Service Specialist at Bluebird Care Chichester.

Lisa Finley Job Title: Care Service Specialist
Lisa Finley

Lisa is the Care Service Specialist at Bluebird Care Chichester.

Michelle Harwood Job Title: Scheduler
Michelle Harwood

Michelle is the Scheduler at Bluebird Care Chichester.

Frequently Asked Questions about Bluebird Care Chichester

How many Carers does Bluebird Care Chichester employ?

Bluebird Care Chichester employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Chichester to verify any information. View our terms and conditions. Bluebird Care Chichester has an Enhanced Service - more info.