Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) offers a team of carers who are committed to an ethos of changing the face of ageing. The focus is on a quality and personalised service that supports independence.
Caregivers take pride in their standards of personal care and companionship, with each professional being fully-trained and reliable. The vision is to function as an extended family member, for which all clients are carefully matched.
Care Provided by Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £41.50
- Weekly Live-in Care Fees: £1,890 - £2,030
We have an hourly rate for daytime, evening & weekends, and set prices for over night care and live-in care. Our rate for live-in care is dependent on how many individuals will require care, and any complex needs requirements. Please feel free to contact us so we can learn more about your situation and advise accordingly.
Contact Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Rao Khan (Director)
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) Reviews (93)
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) has a Review Score of 9.8 (9.799) out of 10, based on 27 reviews in the last 2 years.
Over all time Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) has 93 reviews.
Very happy with the care standard. The introductions were beneficial. And having consistent times and care providers is great. Even on camera, the cleanliness is outstanding! Plus splitting jobs between Morning/Evening (such as washing) works well.
Many thanks for the lovely review. We will pass on the message to the care professionals. Best regards
Very happy with the care provided, the team have made a difference in how the client is, he looks forward to seeing his carer each day, also the times they come have made it alot better for his medication. I find the carers very professional helpful and friendly.
We are so pleased to have been able to make a difference. Thank you for taking the time to leave us a lovely review, we will pass your kind comments on to the rest of the team.
We got a truly professional, friendly and caring service for my mother who needed help with washing. Despite it being only for a month in the end, I cannot fault the team for their dedication, personability and kindness. Thank you very much!
Thank you so much for the wonderful review of the short service we provided for your mother. We are so glad we were able to help out, many thanks for taking the time to share your experience. We will pass your kind comments on to the rest of the team and the Care Professionals that attended.
Home Instead were superb, did everything that was promised, and we were very happy with the care mum received. They are not cheap, but they were absolutely worth every penny. We wanted quality care for our mum and that is exacly what we got.
Thank you so much for such an amazing and detailed review of our services. We are so glad you were pleased with the service provided. Thank you for sharing your experience and kind words, we will pass these on to the rest of the team.
Carers are reliable, helpful and conscientious. They work efficiently but in a friendly manner. I very much appreciate their work. I have serious hearing and loss they respond well to my needs - eg facing me when speaking, not speaking too quickly or rephrasing what they originally said. They also communicate well with my husband.
Thank you for taking the time to write us this lovely review. We are so pleased with your comments and are glad the care professionals work so well with you and your husband. We shall pass your kind comments on to them. Many thanks.
The care requirements were discussed in advance and some helpful opportunities were pointed out by the team leader to get in place before the care commenced.
Communication by phone and email has been good.
The care team are efficient and friendly.
So far, I have had a positive experience with the Home Instead Team.
Thank you for writing us a great review, we are delighted that the team leader made the start of the service a positive experience for you. We will pass your kind comments on to the relevant person.
All carers are prompt and very reliable. 10/10. All go the extra mile for mum. Always looking for the next job to help. Nothing is too much trouble. Mum is very happy with every team member. It takes the pressure off the whole family.
We are so pleased the service provided is meeting your mum's needs and helping out the family too. Thank you for taking the time to leave us a lovely review, we will pass your kind comments on to the rest of the team.
My mother is clearly happy with the service. My only observation is that I would like her to be taken out more, particularly when the weather improves.
Thank you for taking the time to leave us your feedback, we are so pleased your mother is happy with the service provided. We shall certainly pass your request about going out more on the her care professionals so they are aware. Many thanks.
A member of staff at the Worle office was extremely helpful and empathetic from the start and paired Mum with a lovely lady who fits our needs and Mum's personality extremely well.
Whilst it is still early days, we would have no hesitation in recommending Home Instead - the experience we have had to date has surpassed our expectations.
Thank you for taking the time to leave us a lovely review. We are so glad the service is meeting the needs of your mum and that she gets on well with her carers. We will pass on your kind words to the rest of the team.
On meeting with Home Instead to discuss my mother's needs, I was instantly at ease with what I heard. They try hard to match carers with their client. Consistency with carers in order that trust is built between both client and carer. So it was easy to finally put a care plan in place!
I can't articulate really how grateful I am that they are helping me to care for my mum.me I feel a great relief and more importantly, my mum just loves her carers coming to visit and helping her with whatever it is she may need on any given visit!
Home Instead have been extremely supportive towards myself in checking everything is going as I had hoped and that my mum is happy, my goodness she is!
I am so very grateful to every one of the team but in particular to mum's TEAM of personal carers!
Thank you so much!
We are so glad to hear your mum is happy and that she enjoys the carers that come to see her. Thank you for taking the time to leave us such a wonderful review. We will pass your kind comments on to the rest of the team. Many thanks.
Being elderly and told that I could no longer drive, I was worried that I could not manage to get provisions etc. I was also worried because I was getting increasingly disabled. So when my friend told me about Home Instead I was very relieved. I could not be more grateful for the help and support that you have given me.
Thank you for taking the time to leave us a positive review. We are so glad the service is meeting your needs and that you are happy with the support provided. Many thanks.
Carer is always on time. Takes good care of patient while talking . Leaves clean and tidy rooms. Reports before leaving of any mishaps. Will do any extra task I give like ironing. I can go out with confidence that all will be well.
Thank you for taking the time to leave us a positive review. We are so glad you are happy with the service and the carer provided. Many thanks.
All the carers have a real understanding of Mum's needs and remain helpful, even when because of her dementia she is difficult. They will do shopping for her, even for single items and when she feels confident enough, take her out as well. Brilliant service.
We are so pleased you are happy with the service provided for your mum. We will pass your kind comments on to the rest of the team. Many thanks for taking the time to leave us a review.
The carers are all very friendly, kind and supportive. They treat mum with respect and dignity. The company always keeps in touch, checking in from time to time and doing regular care plan reviews. I am very happy with Home Instead.
Thank you for taking the time to leave us a positive review. We are delighted that you are happy with Home Instead and the carers that support your mum. Many thanks to you.
I am very pleased with the care my mum is receiving, it's nice to know that she is happy with the carers and gets on well with them, nothing seems too much trouble if she asks them to do anything. The care my mum is getting is suitable for her needs it give me and my family peace of mind that someone is coming in daily to attend to her needs ,as we live in Bristol and she is in Weston, I would highly recommend home instead as a very good company.
We are so pleased the service provided for your mum gives you and your family peace of mind. Thank you for taking the time to write us a lovely review and for your kind words.
The family appreciate the care and time that has been spent in matching Mum to her carers and this has resulted in a very successful experience for us all. Without the team from Home Instead, Mum would not be able to carry on living at home, and for that we are most grateful.
Thank you for this wonderful review, we are delighted that the service provided is meeting your mums needs in such a positive way. Many thanks for taking the time to give us your feedback.
They were patient, and listened to our anxieties, in the end matching Dad with two lovely new care pros.
Thank you for taking the time to leave us a positive review. We are so glad you are happy with the replacement carers found for your parents. We will pass your words of kindness on to the rest of the team.
I feel I have a routine. That I am safe and looked after. Thank you so much for your support in a very difficult time of my life. To live my life my way. Thank you so much to my carer for helping support me.
Thank you for taking the time to leave us a great review. We are so pleased you feel safe and supported by your Care Pros, we will pass on your kind comments to your team.
Carers are very professional and treat client with respect and dignity. Friendly and thoughtful, understand needs and makes helpful suggestions. Managers are approachable and try to ensure continuity of carers.
Thank you so much for taking the tine to leave us this lovely review. We are glad you are happy with the service provided to your mum and will pass the kind comments on to the team.
But these days he looks forward to them coming. All the ladies are lovely.
We are so pleased to hear you are happy with the care provided to your dad, and that he is enjoying the company of his Care Pros. Thank you so much for taking the time to leave us a review, we will feedback your kind comments to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Tuesday 07 May 2024We’ve all heard the saying ‘Prevention is better than cure’. As experts in elderly care we understand the importance of keeping loved ones safe and well in their own homes....
Awards / Recognitions (25)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)Date: Monday 08 Jan 2024
Meet the Team (9)
Originally from Poland, I have lived in the UK for 20 years now and have a long history of working in care. I am keen to bring my enthusiasm and expertise to Home Instead.
I live in Weston with my husband, and in my spare time I enjoy taking in the scenery at our local beaches and visiting my daughter at Cardiff University.
Hello, I’m Natalie, I joined Home Instead in 2020. I have worked in the care sector throughout my career and am passionate about working with and improving the lives of others. I took maternity leave in 2022 and returned to work in the role of Finance Officer and Compliance Coordinator. I assist our director; Luisa with the financial aspects of the business as well as auditing, to ensure we are maintaining the highest possible standards.
In my spare time, I enjoy spending time with my husband, son and 2 cats.
Hello, my name is Chrissy. My role as Live-in Care Manager means I oversee the smooth operations of Live-in Care at Home Instead.
I enjoy being part of the Weston Super Mare team and am proud to work together to provide excellent support to individuals in our community.
I believe that good communication is paramount and this is another aspect of my role which I am enthusiastic about.
Hi, my name is Jo. I joined Home Instead WSM as a Care Professional and have recently been given the opportunity to progress my role to Team Leader.
Our Team Leaders carry out service reviews and Q&As with our clients, update care plans, hold supervision and support visits for our Care Professionals, and they take part in our emergency out-of-hours service as well.
Hi, I'm Rae and I joined the Home Instead team as a scheduler in late 2024. I am local to Worle but I also lived in Texas for many years.
My name is Sam and I’m a Team Leader.
I was born and raised on the Isle of Wight with my sister and twin brother. When I left school, I took up a 3 year course at college for landscape gardening which I really enjoyed doing and being outdoors. Then I worked for 2 Harvester restaurants as part of the management team in Hertfordshire and Bedfordshire. I moved back to the Isle of Wight and that's when I came across care, I worked for 2 care companies, but I had to stop after my motorbike accident back in 2015. When I was able to go back to work, I moved back to Hertfordshire and started to work for Home Instead in Hemel Hempstead as a care coordinator.
I then moved to Sampford Courtenay and lived there for 4 years, but I also worked for the Tavistock Home Instead office where I was the On Call Manager and Scheduler for 3 & a half years.
Care is a job that I enjoy doing to help and support anyone who needs people like us and find the job very rewarding. I speak to our clients and Care Professionals every day, asking how their day has been and lots more, it is so lovely to hear stories from clients and what they enjoy doing.
The training and support that I got from Home Instead over the 6 years have been amazing, they are always willing to go that extra mile no matter what and working with the office team and care professionals have also been really supportive.
Home Instead is just one big happy family…
Hi, my name is Heidi. I joined Home Instead WSM as a Care Professional and have recently been given the opportunity to progress my role to Team Leader.
Our Team Leaders carry out service reviews and Q&As with our clients, update care plans, hold supervision and support visits for our Care Professionals and they take part in our emergency out-of-hours service as well.
Hello, I'm Rao and I truly believe in the Home Instead vision of expanding the world’s capacity to care. I look forward to creating a lasting positive impact in the lives of our care professionals and our customers.
Hello, I'm Kiran. I am looking forward to playing my part in contributing to bringing the Home Instead vision to life. We are fully committed to maintaining the highest level of care for our clients and look forward to building upon the amazing work the team are already doing.
Frequently Asked Questions about Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)
How many Carers does Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) employ?
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) to verify any information. View our terms and conditions. Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) has an Enhanced Service - more info.