Pavilion 3, Aberness Care Ltd, Kingseat Business Park, Newmachar, Aberdeen AB21 0AZ
Aberness Care Ltd is a local company, managed by 2 local Directors (Dawn Knowles & Mairi MacLeod). Both Dawn & Mairi have years of experience within the care sector. Aberness focuses on providing high quality community care, within Aberdeen city and shire. They employ local reliable staff and have a rigorous recruitment process to achieve high standards and a service based on honesty and integrity.
Tailored services are available for older people who wish to remain independent within their own homes, as well as for adults with disabilities, dementia and debilitating conditions. They also specialise in palliative care and can provide Carers and Nurses, enabling you to remain in your own home.
Home-based respite is available, from one hour to 24-hours a day, as well as offering companionship. Staff will also accompany you on any trips outwith your home.
Call today for a friendly chat. Information packs are available on request.
Owner : Aberness Care Ltd
Person in charge: Mairi Macleod (Managing Director)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 200
Services Offered: 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest Care Inspectorate* Report on Aberness Care Ltd: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Aberness Care Ltd has a Review Score of 4.8 (4.833)
The Review Score of 4.8 (maximum of 10) for Aberness Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Aberness Care Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Aberness Care Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 0 Points relating to the number of positive Reviews for Aberness Care Ltd is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Helen H (Daughter of Client) on Sunday 8 November 2015. Relates to October 2015.
A very professional service. Met the Manager to discuss dad's health and requirements. During care period dads requirements changed due to a fall and hospital admission. The Manager kept in touch with me during my absence and was the contact for the hospital. On dads discharge extra care had to be provided and she and staff managed this very effectively. The staff adapted their care to Dad's requirements and whims. Fantastic care.
How likely would you be to recommend Aberness Care Ltd? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Good
April 2016
