
they manage to remain professional whilst also being an invaluable part of our familyH F(Daughter of Client/Service User)

I couldn't live without them. They bring a ray of sunshine into the house each day.G C(Client / Service User)

We count our blessings that we have such caring staff who have such qualitiesAlexander S(Client / Service User)

they manage to remain professional whilst also being an invaluable part of our familyH F(Daughter of Client/Service User)

I couldn't live without them. They bring a ray of sunshine into the house each day.G C(Client / Service User)

We count our blessings that we have such caring staff who have such qualitiesAlexander S(Client / Service User)

Aberness Care Ltd is a local company managed by 2 local Directors (Dawn Knowles & Mairi MacLeod). Both Dawn & Mairi have years of experience within the care sector. Aberness focuses on providing high quality community care, within Aberdeen city and shire. They employ local reliable staff and have a rigorous recruitment process to achieve high standards and a service based on honesty and integrity.
Tailored services are available for...
Aberness Care Ltd is a local company managed by 2 local Directors (Dawn Knowles & Mairi MacLeod). Both Dawn & Mairi have years of experience within the care sector. Aberness focuses on providing high quality community care, within Aberdeen city and shire. They employ local reliable staff and have a rigorous recruitment process to achieve high standards and a service based on honesty and integrity.
Tailored services are available for adults who wish to remain independent within their own homes, including adults with disabilities, dementia and debilitating conditions. They also specialise in palliative care and can provide carers daytime and overnight, enabling you to remain in your own home.
Home-based respite is available, from one hour to 24-hours a day, as well as offering companionship. Carers can also accompany you on any trips out of your home.
Call today for a friendly chat. Information packs are available on request.
Care Provided by Aberness Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Aberness Care Ltd to get a personalised quote:
**For more info on prices please give us a call**
The price(s) shown are provided by the agency. Contact Aberness Care Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
Good to Know
Owner
- Aberness Care Ltd
- Private Owned
Person in charge
- Mairi Macleod (Managing Director)
Aberness Care Ltd Reviews (90)
Aberness Care Ltd has a Review Score of 9.9 (9.873) out of 10, based on 23 reviews in the last 2 years.
Over all time Aberness Care Ltd has 90 reviews.
Aberness provided last minute, swift cover for my brother after his discharge from hospital. The carers who came to help me with his personal and medical care were friendly and efficient and a pleasure to have in my home. It certainly took a weight off my mind having them come every day to share...
Aberness provided last minute, swift cover for my brother after his discharge from hospital. The carers who came to help me with his personal and medical care were friendly and efficient and a pleasure to have in my home. It certainly took a weight off my mind having them come every day to share the responsibility of dealing with numerous medications and to make sure my brother was interacting with someone else each day. I am very grateful for this help being arranged as quickly as it was and also for the carers being so sensitive in their role. Many thanks. Highly recommend.
Thank you for taking the time to submit a review. It was a privilege being a part of your brother's discharge arrangements and providing the support needed. I appreciate your kind words towards the carers involved, I am delighted they made a positive impact. I will ensure the feedback is passed on to the appropriate team.
I eould like to take the opportunity to say how incredibly grateful my family and I are to Aberness for the care and support they have provided to both my mother, before she sadly passed away, and now to my father.
The carers have been absolutely fantastic. They are kind, compassionate, respectful...
I eould like to take the opportunity to say how incredibly grateful my family and I are to Aberness for the care and support they have provided to both my mother, before she sadly passed away, and now to my father.
The carers have been absolutely fantastic. They are kind, compassionate, respectful and genuinely caring, and it is clear that they take great pride in the support they provide. Knowing that my father is in such caring and capable hands gives our family great peace of mind.I would also like to give a special mention to the team leader, who has been extremely helpful, approachable and supportive throughout. Nothing ever seems too much trouble, and their willingness to listen and help has made a difficult time much easier for our family.
Having experienced Aberness's care with both of my parents, I can honestly say that the dedication and compassion shown by the team means a great deal to us. We are very grateful for everything they have done, and continue to do.
Thank you so much for taking the time to submit this lovely review. I am glad the support provided had a positive impact, during a difficult time. We are very proud of our staffing team and their genuine care and concern. I will ensure this positive recognition is passed on. Thank you again for your kind words, it is a privilege to support your family.
Staff were kind, patient and above all so respectful of Dad, always being mindful of his health and memory issues.
Without their support, it would have been impossible for him to remain at home.
The...
Staff were kind, patient and above all so respectful of Dad, always being mindful of his health and memory issues.
Without their support, it would have been impossible for him to remain at home.
The personal touch is what matters, not just from staff, but from management too.
They all REALLY care.
I can honestly highly recommend Aberness Care.
Thank you for taking the time to submit a review; your kind words towards staff and management mean a lot. We were very sorry to learn about the passing of your Dad, he was a pleasure to support and will be missed very much.
Since we've had Aberness Care it has been second to none. Lovely care given some over and above. Would recommend this company very highly.
Since we've had Aberness Care it has been second to none. Lovely care given some over and above. Would recommend this company very highly.
Thank you for regarding Aberness Care so highly, it is an honour being a part of your husband's care package. The team very much enjoy their visits to you both.
I have carers morning and bed time. All the carers are excellent and I look forward to every visit When they have attended to my needs they still take time to have a chat, which I greatly enjoy.
I have carers morning and bed time. All the carers are excellent and I look forward to every visit When they have attended to my needs they still take time to have a chat, which I greatly enjoy.
Thank you for this lovely review. It is a joy being a part of your care, the staff thoroughly enjoy their visits to you.
Mum's carers - Michelle and Khayla keep me updated daily - they talk to mum and listen to her wants and needs, always willing to help.
Mum's carers - Michelle and Khayla keep me updated daily - they talk to mum and listen to her wants and needs, always willing to help.
Thank you for the personal feedback provided. It is reassuring to learn that our staffing team have acted as a good support and always readily available to assist with yours, and your Mum's, requests.
Anything I feel I can do, I'm encouraged to get on with it. I only have to ask for further assistance if I need it. I'm unable to carry anything or take out my trash...
Anything I feel I can do, I'm encouraged to get on with it. I only have to ask for further assistance if I need it. I'm unable to carry anything or take out my trash etc. This is done for me. I cook mostly my own food, which I usually get in a supermarket.
Thank you for taking the time to submit this review. We are delighted you are satisfied with the standard of service you have received over the past year and that the staffing team support you as appropriate.
I would like to thank all the health care support workers that looked after my dad. They were all very good for which he enjoyed coming to see him and help him with his day-to-day activities of living. We are very much appreciative of all the care and support received. Thank you all very much.
I would like to thank all the health care support workers that looked after my dad. They were all very good for which he enjoyed coming to see him and help him with his day-to-day activities of living. We are very much appreciative of all the care and support received. Thank you all very much.
Thank you for your kind words, Jacqueline. The staff thoroughly enjoyed their visits to your Dad, he was a pleasure to support.
Overall staff are ok but sometimes they have to submit other staff due to illness and staff not attending work.
Overall staff are ok but sometimes they have to submit other staff due to illness and staff not attending work.
Thank you for your review, Lynne. Unfortunately staff absences cannot be helped and although alternative cover is always provided, we appreciate you would prefer your regular staff to attend to all visits.
My mum has received a great service from Aberness and the carers have all been great. Regular carers have helped with getting to know my mum and her routines and they are good at keeping me updated with anything.
My mum has received a great service from Aberness and the carers have all been great. Regular carers have helped with getting to know my mum and her routines and they are good at keeping me updated with anything.
Overall standard very good and trustworthy.
Overall standard very good and trustworthy.
Thank you for taking the time to submit this review. It is much appreciated and reassuring to learn you are pleased with the service.
Aberness are an excellent and well organised care provider, And understand the needs of each individual they provide care and support for. I am lucky enough too receive first class, brilliant and compassionate care and support from care workers who really make a postive difference to my...
Aberness are an excellent and well organised care provider, And understand the needs of each individual they provide care and support for. I am lucky enough too receive first class, brilliant and compassionate care and support from care workers who really make a postive difference to my life.
Thank you Aberness for enhancing my independence.
Thank you so much for your kind words, Daniel. You are a delight to have as part of Aberness and we enjoy providing you with a service that meets your needs and expectations.
We have only positive comments to make as we reflect on the high standard of care and support they have given my mother-in-law/mum and...
We have only positive comments to make as we reflect on the high standard of care and support they have given my mother-in-law/mum and us, in what is a challenging time due to her dementia diagnosis.
All the Carers treat her so well and show her respect as they patiently see to her needs. As a result she is very happy to have them in her home to help and support her and her initial apprehension has gone. We are very grateful for their kindness and first class care they provide daily.
We also must praise the Aberness Care management team and Receptionists for their high level of thoughtful communication - nothing is ever too much trouble for them and they are always available to answer any queries or questions.
So, we want to say thank you for your continuing care and compassion.
Thank you so much for taking the time to submit this lovely review, Wendy. Please be assured your kind words will be shared with our staffing team. It is a pleasure supporting your MIL, the carers thoroughly enjoy their visits to her.
I have two regular carers who are very kind and helpful, Aga and Nicole and I look forward to them coming. They are very professional at their job and always willing to help. they are very reliable and I feel safer and able to enjoy my shower thanks to their help.
I have two regular carers who are very kind and helpful, Aga and Nicole and I look forward to them coming. They are very professional at their job and always willing to help. they are very reliable and I feel safer and able to enjoy my shower thanks to their help.
Aberness have been way better than any of the many care agencies we have tried. I like the fact I can always get through to a person quickly(very rare!), and that are very understanding and accommodating of requests. The carers and staff have a great deal more humanity than I have found with other...
Aberness have been way better than any of the many care agencies we have tried. I like the fact I can always get through to a person quickly(very rare!), and that are very understanding and accommodating of requests. The carers and staff have a great deal more humanity than I have found with other agencies, some of which were.much more expensive. The carers showed real interest and concern for my autistic son, and for the first time I feel I can go out knowing that they are would know what to do. I also see that they are good to their staff, and provide proper face to.face training for them - again unusual in my experience. Had given up finding an agency where people showed basic humanity and competence. Highly recommend
Thank you for your kind words, Jenny. It is lovely to gain insight to your positive experience with Aberness, and be reassured that the level of service meets your expectations. Our team are delighted to support your son; the staff thoroughly enjoy their time with him.
Brilliant staff, both with the carers and the office staff. They look after me very well with respect and dignity.
Brilliant staff, both with the carers and the office staff. They look after me very well with respect and dignity.
Thank you very much for your kind comments towards the staff. We are delighted you have a strong, trusting relationship with the team.
Aberness Care Ltd are a Godsend to me. They come in twice a week to shower my husband, they are so kind and it took all the stress away from me. I have just started trying a social visit once a month to allow me to go out for a short while and it is so good to get out for that short time.
Aberness Care Ltd are a Godsend to me. They come in twice a week to shower my husband, they are so kind and it took all the stress away from me. I have just started trying a social visit once a month to allow me to go out for a short while and it is so good to get out for that short time.
Thank you for your lovely review, Eileen. It is our pleasure supporting your husband, and we are delighted you too are reaping the benefits of the support.
I unfortunately fell and broke my leg and spent several weeks in A.R.I The day after I was discharged an Aberness Carer arrived first thing in the morning and helped me get up and washed and dressed . She then got my breakfast and medication and made the bed and tidied up before leaving. This care...
I unfortunately fell and broke my leg and spent several weeks in A.R.I The day after I was discharged an Aberness Carer arrived first thing in the morning and helped me get up and washed and dressed . She then got my breakfast and medication and made the bed and tidied up before leaving. This care continued through January and February and part way through March four times a day until I felt able to gradually manage myself . I found the carers excellent in helping me when I needed it but yet allowing me to gradually become more independent ,(supervising me to ensure I came to no harm .) I am now more or less independent and in fact driving .I credit Aberness Carers with the speed of my recovery and could not have asked for better . They were all so friendly and helpful .I would strongly recommend Aberness to anyone with the need for caring .
Aberness Care Just amazing company my TEAM LEADER is such a delight to work out acare page for Bridge of Don to mach you with the correct Support worker who would support your needs for a social visit & my beautiful care worker is a delight & upliftment for myself & my Husband thank you to...
thank you
Thank you for taking the time to write such a lovely review. It is a pleasure to be able to support you
Aberness Care Ltd responded immediately to our request for care and again immediately when more visits were required. Dad's main carer is wonderful, a true blessing for us. She treats him like family, has fun with him while helping and encouraging him and making many helpful suggestions.
Aberness Care Ltd responded immediately to our request for care and again immediately when more visits were required. Dad's main carer is wonderful, a true blessing for us. She treats him like family, has fun with him while helping and encouraging him and making many helpful suggestions.
Thank you for this lovely feedback. It was a delight supporting Dad. I know the main carer thoroughly enjoyed Dad's visits, as did the rest of the team.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 10 October 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How well is care and support planned?Very Good
(5)
News (0)
There are no news items for Aberness Care Ltd.
Awards / Recognitions (7)
- 29 May 2026Recipient: Aberness Care Ltd
- 30 May 2025Recipient: Aberness Care Ltd
- 31 May 2024Recipient: Aberness Care Ltd
Accreditations
There are no accreditations posted yet for Aberness Care Ltd.
Meet the Team (1)

Mairi and her business partner, Dawn Knowles, established Aberness Care in January 2013. Mairi has worked in the care industry for approximately 30...
Mairi and her business partner, Dawn Knowles, established Aberness Care in January 2013. Mairi has worked in the care industry for approximately 30 years. Mairi has previously engaged in management roles in both community and residential care settings. Mairi is still very involved in the delivery of the service. She continues to work full-time in the community office.
Frequently Asked Questions about Aberness Care Ltd
How much does Aberness Care Ltd cost?
The agency lists fees between £21 and £23 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider).
How many Carers does Aberness Care Ltd employ?
Aberness Care Ltd employs 300 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aberness Care Ltd to verify any information. View our terms and conditions. Aberness Care Ltd has an Enhanced Service -what an Enhanced Service includes.
