CARE4U2DAY Ltd

575-599 Maxted Road, Hemel Hempstead HP2 7DX
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10 89 Reviews
  • CARE4U2DAY Ltd, Hemel Hempstead
CARE4U2DAY is a family-owned home care agency that provides high-quality, personalised care to clients in their own homes within the Hemel Hempstead and Berkhamsted areas.

The agency is committed to hands-on, person-centred care that promotes independence and respects the dignity of every individual they support.

Their philosophy includes:

• Involving clients and their families or advocates in all decisions about their care
• Ensuring clients clearly understand how their care plans will be carried out and by whom
• Introducing care workers to clients before care begins
• Supporting people to make choices about how they want to live their lives
• Treating all clients with respect and kindness
Encouraging and helping clients to maintain their independence

The mission of CARE4U2DAY is to provide flexible, hourly home care services for people in the local community who want to remain independent but require assistance with daily living.

The agency places great emphasis on clear communication with clients, their families, and healthcare professionals to develop care packages tailored to individual needs. CARE4U2DAY recognises the importance of matching clients with care assistants whose skills, personality, and approach align with the client’s preferences, ensuring both parties are satisfied and fostering long-term relationships that provide continuity of care.

Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28
  • Weekly Live-in Care Fees: from £1500

On Application and by email only

These prices are only a guideline, please contact CARE4U2DAY Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • CARE4U2DAY Ltd

Person in charge

  • Paula Hayes (Care Director)
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10

CARE4U2DAY Ltd has a Review Score of 10 (9.964) out of 10, based on 14 reviews in the last 2 years. Over all time CARE4U2DAY Ltd has 89 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Service is consistently excellent standard, provided by kind, competent and competent care workers.

Reply from Chloe Hayes, General Manager at CARE4U2DAY Ltd

Thank you so much for your kind words. We're delighted to hear that our care workers consistently provide excellent and compassionate support.

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Overall Experience  Overall Experience 5.0 out of 5

Such a weight off my mind that the carers are so kind and professional with my elderly aunt. Their cheery dispositions are so welcome and my aunt looks forward to their visit. I have complete confidence in the company and all the staff.
Would recommend care4you2day

Reply from Chloe Hayes, General Manager at CARE4U2DAY Ltd

We're truly pleased to hear that our carers bring kindness and professionalism to your aunt's care, and that their visits brighten her day. It means a lot to us that you have complete confidence in Care4u2day and our team. Thanks so much for your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Pleased with the care I recieve and the company.
Happy with carers, pleased with all they do for me.

Reply from Chloe Hayes, General Manager at CARE4U2DAY Ltd

Thank you for your lovely feedback. We're happy to hear that you're pleased with the care you receive and the support from our carers. It's our privilege to be there for you and we'll continue doing our best to meet your needs.

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Overall Experience  Overall Experience 5.0 out of 5

All carers are very good, always there to help you. My daughter has cerebral palsy, and is in a wheelchair, the girls always make her laugh she has very special carers. She is always clean fed + meds + dressed for the day

Reply from Chloe Hayes, General Manager at CARE4U2DAY Ltd

t's wonderful to hear that the carers make your daughter laugh and take such great care of her every day. We know how important it is for her to feel happy, comfortable, and supported, and we're really proud of our team for doing just that. Thank you so much for your lovely feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Care 4u2day have been really reliable with the care of my mother in law. We have just increased the amount of care calls we have for Mum. The transition has been hard for us but the care team have been really helpful and supportive. I would recommend care4u2day to anyone who needs care at home

Reply from Chloe Hayes, General Manager at CARE4U2DAY Ltd

We understand how challenging transitions can be, and we're glad our team has been supportive and reliable for your mother-in-law and your family. Thank you for your kind words and for recommending us.

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Overall Experience  Overall Experience 5.0 out of 5

Very good carers, kind and cheerful. She looks forward to having her hair washed and dried when they come. She has had a stroke and has been diagnosed with dementia in the past twelve months. All the carers encourage her to chat with them, which she does.

Reply from Chloe Hayes, General Manager at CARE4U2DAY Ltd

Thank you for sharing this. It's heartwarming to hear that our carers bring kindness and cheer to her day, especially during such a challenging time. We're glad she looks forward to her visits and enjoys the friendly chats-it really makes a difference.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent carers. Management quickly resolve any problems.

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Overall Experience  Overall Experience 4.0 out of 5

I have had the experience of having my wife in care for her last months. Looked after by a particular member of staff and her team. She passed away 8 years ago.
So having reached my 91st year, I was very happy to put myself into the hands of her and her staff.

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Overall Experience  Overall Experience 4.0 out of 5

I have a carer every morning from Monday to Thursday (inclusive) for half an hour approx. They come between 11 AM and mid-day. The carer could be any one of a number of the staff but is always female (I would not want it otherwise). On arrival she wakes me up, logs in, gets the newspaper, prepares breakfast,
makes my bed (changes the bedding on Mondays), and asks if I need her to do anything else. On Fridays, I generally have an appointment with my local surgeon to have leg wounds and dry skin cleaned and rebandaged. So the carer comes later than usual to take me to the appointment - generally at 2 PM. Their routine activities are performed with sympathetic attention to detail and consideration of my special needs.

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Overall Experience  Overall Experience 5.0 out of 5

Care4U2Day is the best care company I have used for my mum, the carers are kind and supportive, patient and and always respect my mum’s dignity and wishes of both her and me as part carer to my mum. I never felt I could leave my mum in the hands of the carers but now I do which has given me back my
mum-daughter relationship instead of just being my mum’s carers and having all the responsibility. Both my mum and me love the carers and have a great rapport with them and the office.

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Overall Experience  Overall Experience 5.0 out of 5

The care my nan receives is of a high quality, staff go the extra mile to make sure that my nan is comfortable and has everything she needs. Communication is excellent from the staff to the office. I feel relieved knowing that my nan is being cared for around the clock. It takes the pressure off my
family.

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Overall Experience  Overall Experience 5.0 out of 5

Carers are excellent, as are the office staff - everyone is always super responsive and very flexible around changing needs and requirements. It's always a relief to know that our father is being looked after by the team!

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Overall Experience  Overall Experience 5.0 out of 5

I feel so happy that my mother-in-law is looked after so well in her own home. She feels that the carer's are her friends. She talks about the girls like they are family and they always update me on shopping and her needs around the home. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service my father receives from Care4u2day. All the carers are attentive to Dad's needs and always respectful. Dad looks forward to the visits. My brother and I are informed immediately of any issues which may appear and so can be sorted out quickly. I would not hesitate to recommend
them.

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Overall Experience  Overall Experience 5.0 out of 5

The carers always acknowledge me alongside my husband. They are always cheerful, even at the end of the day. I never feel like they just want to get on and get out the door.

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Overall Experience  Overall Experience 5.0 out of 5

My wife receives excellent care each morning and, at 98 years old I can't help as I used to, we then manage between us for the rest of the day.

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Overall Experience  Overall Experience 5.0 out of 5

I have received great care and help. The girls always assist me in the shower and bathroom and do some housework each morning.

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Overall Experience  Overall Experience 5.0 out of 5

CARE4U2DAY are fantastic carers who have my wife's best interests at heart. All the carers are very helpful and friendly and treat my wife and her extended family in a kind and compassionate way. I am so thrilled that CARE4U2DAY are my wife's carers and could not recommend them highly enough as their
care is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My carer is always punctual. She is cheery, efficient and helpful in respect of any requests for assistance.
The service provided is professional and meets all my needs.
The organisation is well structured and has a very efficient way of working. They have a good communication channel with me.

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Overall Experience  Overall Experience 5.0 out of 5

The carers are friendly and compassionate and take time to talk to all family members. We feel extremely happy that CARE4U2DAY are my mum's carer, and we would highly recommend them.

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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for CARE4U2DAY Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.964 for CARE4U2DAY Ltd is calculated as follows: ( (80 Excellents x 5) + (3 Goods x 4) ) ÷ 83 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CARE4U2DAY Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (7)

Paul

Paul Hayes

Job Title: Managing Director/Joint Founder

Joined: 2010

Paul brings over 40 years of experience in sales, marketing, IT, finance, and customer support, offering well-rounded expertise that strengthens our company. His strategic insight and operational knowledge ensure smooth business operations. Paul’s main focus is maintaining and enhancing our high service standards and strong reputation for excellence.


Leading with passion and experience, Paula—my wife—is the cornerstone of our company, shaping our values and approach to delivering high-quality care. With decades of experience and a profound understanding of health and social care, her expertise guides every aspect of our services. Beyond her professional knowledge, Paula’s genuine kindness and empathy foster a compassionate culture that inspires our entire team. Her leadership not only defines our care standards but also ensures every patient and service user is treated with dignity, respect, and warmth.


Our management team embraces their roles with enthusiasm and empathy, ensuring that every customer inquiry is handled with the care and respect it deserves. This approach helps turn patients, service users, and their families into ambassadors who share and support our values.

Paula

Paula Hayes

Job Title: Registered Care Manager-Care Director

Joined: 2010

Paula, Registered Care Manager, Care Director, and joint founder of Care4u2day, leads with a hands-on approach and a deep commitment to quality care. With over 50 years of experience—having previously served as a senior manager for Harrow Social Services in Middlesex—Paula brings a wealth of knowledge and leadership to the organisation.


With passion and deep experience, Paula stays directly involved in frontline care, setting a strong example through her hands-on leadership. She has earned a solid reputation in the care sector by consistently prioritising the needs of service users and maintaining rigorous standards. Beyond her professional expertise, Paula’s genuine compassion and empathy nurture a caring culture that inspires the whole team. Her leadership not only defines our commitment to quality care but also ensures that every patient and service user is treated with respect, dignity, and kindness.


Care4u2day has established a strong reputation for delivering high-quality care throughout Hemel Hempstead and the surrounding areas. However, Paula’s deepest passion is supporting the NHS by providing compassionate palliative care to those who need it most.

Chloe

Chloe Hayes

Job Title: General Manager/HR & Recruitment

Joined: 2020

Chloe joined Care4u2day in October 2020, bringing with her a strong track record in leadership, people management, and HR strategy. Prior to joining the family business, she held a senior management position at a global contact centre, where she was responsible for leading large teams, driving performance, and implementing operational improvements across a fast-paced, high-pressure environment.


Her extensive experience in managing complex organisational structures, coaching teams, and delivering strategic outcomes makes her a key asset to Care4u2day. In her role as General Manager—the third most senior position in the company—Chloe plays a vital part in shaping our services, supporting our team, and guiding the continued growth of the business.

Lynne

Lynne Hubbard

Job Title: Care Manager

Joined: 2022

Lynne joined Careu4u2day in March 2022 as our Care Manager, bringing a QCF Level 5 Diploma in Leadership for Health and Social Care and 24 years of solid experience in the sector. Her extensive background includes supporting adults with learning disabilities and autism across a variety of care settings, including domiciliary and supported living.


Lynne has led community-based programmes focused on enhancing independence and quality of life, managed comprehensive care and support plans, and overseen staff training and supervision. Her strong leadership and hands-on approach have been instrumental in delivering person-centred care and maintaining high standards throughout her career.


As Care Manager, Lynne is the primary point of contact for day-to-day operations, ensuring smooth and effective management that supports the ongoing delivery of high-quality care. She oversees scheduling and resource allocation to ensure optimal staff coverage and client support. Lynne works closely with Paula, the Registered Manager and Care Director, and Chloe, the General Manager, to ensure full compliance with regulatory standards and alignment with the company’s mission.

Lisa

Lisa B

Job Title: Senior Care Administrator

Joined: 2022

Lisa joined Care4u2day in May 2022 as our Senior Care Administrator. Holding a QCF Level 3 Diploma in Health and Social Care, Lisa brings a strong foundation of knowledge to her role.


In her role, she is responsible for managing and maintaining accurate service user records, ensuring all documentation complies with company policies and regulatory requirements. Lisa conducts regular visits to patients and service users to prepare essential care documentation and assess any administrative needs on-site.


Lisa’s thoroughness, sector knowledge for supporting others are evident in her approach to work. She plays a key role in maintaining accurate, compliant records and ensures care documentation is completed to a high standard.

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Anne-Marie W

Job Title: Care Administrator

Joined: 2024

Anne-Marie joined Care4u2day in 2024 as our Care Administrator and has quickly become a valued member of the team. Although new to the care sector, she brings a compassionate nature, a strong work ethic, and a genuine desire to make a difference in people’s lives.


In her role, she supports the day-to-day administration of our care services with Lisa—helping to manage care records, schedule visits, and ensure documentation meets our standards. She takes a hands-on approach, learning quickly and always showing a willingness to go the extra mile to support both staff and service users.


Her warmth, reliability, and attention to detail reflect the values at the heart of Care4u2day. With every interaction, she brings kindness and professionalism, helping to ensure the smooth running of our service and the continued wellbeing of those in our care.

Nicky

Nicky Campbell

Job Title: Accounts/Payroll

Joined: 2021

Nicky joined Care4u2day in 2021 and plays a pivotal role in overseeing the company’s payroll, pensions, and financial reporting functions. Drawing on her extensive experience in financial administration, she works closely with Paul to maintain the highest standards of accuracy and compliance.


Nicky is committed to ensuring the efficiency and integrity of our financial operations, helping to support the smooth running of the organisation and its ongoing growth. Her attention to detail and proactive approach contribute significantly to meeting regulatory requirements and delivering timely, reliable financial information.

Frequently Asked Questions about CARE4U2DAY Ltd

What Type of Services does CARE4U2DAY Ltd offer?

CARE4U2DAY Ltd offers Home Care.

How many Carers does CARE4U2DAY Ltd employ?

CARE4U2DAY Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CARE4U2DAY Ltd to verify any information. View our terms and conditions. CARE4U2DAY Ltd has an Enhanced Service - more info.