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CARE4U2DAY Ltd has a Review Score of 10 (9.964) out of 10, based on 14 reviews in the last 2 years. Over all time CARE4U2DAY Ltd has 89 reviews.
Review from C H (Client) assisted by family/friend published on 6 August 2020
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Review from Cleo (Daughter of Client) published on 13 July 2020
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Review from Savita Y (Sister of Client) published on 10 July 2020
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Review from S S (Daughter of Client) published on 16 April 2020
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CARE4U2DAY exceeded
All members of staff always did more than they needed to; they would listen, and they all had excellent communication skills. I would highly recommend them.
Reply from Paul Hayes, Managing Director at CARE4U2DAY Ltd
It was truly an honour - Mom was loved by all of our care team, especially our registered manager.
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Review from W B (Daughter of Client) published on 9 April 2020
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Reply from Paul Hayes, Managing Director at CARE4U2DAY Ltd
Thank you, we were all very honoured that you allowed us to support your father and yourselves.
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Review from O T (Daughter of Client) published on 16 December 2019
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Review from K G (Daughter of Client) published on 4 December 2019
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Review from B G (Client) assisted by family/friend published on 15 November 2019
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Review from M H (Daughter of Client) published on 15 November 2019
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Review from C B (Client) published on 15 November 2019
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Review from C R (Daughter of Client) published on 16 September 2019
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Review from Eva B (Client) assisted by family/friend published on 16 July 2019
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Review from Karen M (Daughter of Client) published on 27 June 2019
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Review from Karen H (Client) published on 24 June 2019
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Review from Andrew B (Client) published on 28 May 2019
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Review from Margaret H (Client) published on 2 May 2019
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Review from Debra B (Daughter of Client) published on 11 February 2019
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Very nice, caring people.
Cover is always provided.
Great communications.
Handle father with dignity.
Would recommend.
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Review from Steven T (Nephew of Client) published on 31 December 2018
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I am very `happy` that we chose this care company to help to look after my auntie.
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Review from David M (Friend of Client) published on 22 November 2018
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Review from S D (Client) published on 24 October 2018
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The Review Score of 10 (9.964) out of 10 for CARE4U2DAY Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.964 for CARE4U2DAY Ltd is calculated as follows: ( (80 Excellents x 5) + (3 Goods x 4) ) ÷ 83 Ratings = 4.964
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for CARE4U2DAY Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Feb 2020
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Job Title: Managing Director/Joint Founder
Joined: 2010
Paul brings over 40 years of experience in sales, marketing, IT, finance, and customer support, offering well-rounded expertise that strengthens our company. His strategic insight and operational knowledge ensure smooth business operations. Paul’s main focus is maintaining and enhancing our high service standards and strong reputation for excellence.
Leading with passion and experience, Paula—my wife—is the cornerstone of our company, shaping our values and approach to delivering high-quality care. With decades of experience and a profound understanding of health and social care, her expertise guides every aspect of our services. Beyond her professional knowledge, Paula’s genuine kindness and empathy foster a compassionate culture that inspires our entire team. Her leadership not only defines our care standards but also ensures every patient and service user is treated with dignity, respect, and warmth.
Our management team embraces their roles with enthusiasm and empathy, ensuring that every customer inquiry is handled with the care and respect it deserves. This approach helps turn patients, service users, and their families into ambassadors who share and support our values.
Job Title: Registered Care Manager-Care Director
Joined: 2010
Paula, Registered Care Manager, Care Director, and joint founder of Care4u2day, leads with a hands-on approach and a deep commitment to quality care. With over 50 years of experience—having previously served as a senior manager for Harrow Social Services in Middlesex—Paula brings a wealth of knowledge and leadership to the organisation.
With passion and deep experience, Paula stays directly involved in frontline care, setting a strong example through her hands-on leadership. She has earned a solid reputation in the care sector by consistently prioritising the needs of service users and maintaining rigorous standards. Beyond her professional expertise, Paula’s genuine compassion and empathy nurture a caring culture that inspires the whole team. Her leadership not only defines our commitment to quality care but also ensures that every patient and service user is treated with respect, dignity, and kindness.
Care4u2day has established a strong reputation for delivering high-quality care throughout Hemel Hempstead and the surrounding areas. However, Paula’s deepest passion is supporting the NHS by providing compassionate palliative care to those who need it most.
Job Title: General Manager/HR & Recruitment
Joined: 2020
Chloe joined Care4u2day in October 2020, bringing with her a strong track record in leadership, people management, and HR strategy. Prior to joining the family business, she held a senior management position at a global contact centre, where she was responsible for leading large teams, driving performance, and implementing operational improvements across a fast-paced, high-pressure environment.
Her extensive experience in managing complex organisational structures, coaching teams, and delivering strategic outcomes makes her a key asset to Care4u2day. In her role as General Manager—the third most senior position in the company—Chloe plays a vital part in shaping our services, supporting our team, and guiding the continued growth of the business.
Job Title: Care Manager
Joined: 2022
Lynne joined Careu4u2day in March 2022 as our Care Manager, bringing a QCF Level 5 Diploma in Leadership for Health and Social Care and 24 years of solid experience in the sector. Her extensive background includes supporting adults with learning disabilities and autism across a variety of care settings, including domiciliary and supported living.
Lynne has led community-based programmes focused on enhancing independence and quality of life, managed comprehensive care and support plans, and overseen staff training and supervision. Her strong leadership and hands-on approach have been instrumental in delivering person-centred care and maintaining high standards throughout her career.
As Care Manager, Lynne is the primary point of contact for day-to-day operations, ensuring smooth and effective management that supports the ongoing delivery of high-quality care. She oversees scheduling and resource allocation to ensure optimal staff coverage and client support. Lynne works closely with Paula, the Registered Manager and Care Director, and Chloe, the General Manager, to ensure full compliance with regulatory standards and alignment with the company’s mission.
Job Title: Senior Care Administrator
Joined: 2022
Lisa joined Care4u2day in May 2022 as our Senior Care Administrator. Holding a QCF Level 3 Diploma in Health and Social Care, Lisa brings a strong foundation of knowledge to her role.
In her role, she is responsible for managing and maintaining accurate service user records, ensuring all documentation complies with company policies and regulatory requirements. Lisa conducts regular visits to patients and service users to prepare essential care documentation and assess any administrative needs on-site.
Lisa’s thoroughness, sector knowledge for supporting others are evident in her approach to work. She plays a key role in maintaining accurate, compliant records and ensures care documentation is completed to a high standard.
Job Title: Care Administrator
Joined: 2024
Anne-Marie joined Care4u2day in 2024 as our Care Administrator and has quickly become a valued member of the team. Although new to the care sector, she brings a compassionate nature, a strong work ethic, and a genuine desire to make a difference in people’s lives.
In her role, she supports the day-to-day administration of our care services with Lisa—helping to manage care records, schedule visits, and ensure documentation meets our standards. She takes a hands-on approach, learning quickly and always showing a willingness to go the extra mile to support both staff and service users.
Her warmth, reliability, and attention to detail reflect the values at the heart of Care4u2day. With every interaction, she brings kindness and professionalism, helping to ensure the smooth running of our service and the continued wellbeing of those in our care.
Job Title: Accounts/Payroll
Joined: 2021
Nicky joined Care4u2day in 2021 and plays a pivotal role in overseeing the company’s payroll, pensions, and financial reporting functions. Drawing on her extensive experience in financial administration, she works closely with Paul to maintain the highest standards of accuracy and compliance.
Nicky is committed to ensuring the efficiency and integrity of our financial operations, helping to support the smooth running of the organisation and its ongoing growth. Her attention to detail and proactive approach contribute significantly to meeting regulatory requirements and delivering timely, reliable financial information.
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