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Caremark Plymouth

Falcon House, Eagle Road, Plymouth, Devon PL7 5JY
Caremark Logo
Caremark Plymouth logo
Caremark Plymouth, Plymouth
Caremark Plymouth, Plymouth
Caremark Plymouth, Plymouth

Caremark Plymouth provides care in the home that is based upon independence, helping with personal issues and day-to-day domestic tasks that have become challenging in order that client can continue to live life to the fullest.

A fully-trained team believe in a flexible approach while allowing individuals to live in safety and comfort.

Opinions and requests are respected, including from loved ones, while 24-hour support is available for more complex needs...  

Care Provided by Caremark Plymouth

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36.50 - £39
  • Weekly Live-in Care Fees: from £1,600
  • 30 Minute Visiting Care Fees: £30 - £31.75

Weekend Charges are enhanced fees are an additional £1 Bank Holidays are charged at time and a half

The price(s) shown are provided by the agency. Contact Caremark Plymouth for full pricing details and T&Cs.

Contact Caremark Plymouth to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Karen Holmes (Registered Manager)

Caremark Plymouth Reviews (114)

9.8

Caremark Plymouth has a Review Score of 9.8 (9.85) out of 10, based on 14 reviews in the last 2 years. Over all time Caremark Plymouth has 114 reviews.

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Showing 114 reviews matching selected criteria
Review from Julie C (Client / Service User) published on 16 April 2026 Submitted via Postal Card
Overall Experience

I am very happy wtih the care and carers I have. I find them very helpful and friendly and easy to talk to.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Thankyou for the positive feedback we really appreciate the positive comments. This will help when someone is looking for a care provider to make an informed decision

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Review from J O (Client / Service User) published on 2 June 2025 Submitted via Postal Card
Overall Experience

I thank Caremark over and over again for what they have done for me. I have lovely carers, who make me feel so calm, not at all embarrassed with my showers and every thing else they do for me. I couldn't do without them.

Reply from Caremark Plymouth, at Caremark Plymouth

Thank you for your kind words and positive feedback

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Review from Brian D (Husband of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience

We have had no reason to disagree with the high communication we received since we chose Caremark to provide care for my wife some two or more years ago. The quality of the various individuals who have cared for my wife have been exceptional.

Reply from Caremark Plymouth, at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review from M S (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Get me out of bed, to loo and then to bathroom and wash then bring me breakfast downstairs and give me medicines. They give me lunch and tea and then get me ready and help me get into bed ready to sleep. Their organisation and care is of the highest and has helped me continue living comfortably, alone in my own home.

Reply from Caremark Plymouth, at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review from S B (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

My care is very good, I get treated with respect.

Reply from Caremark Plymouth, at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review from M K (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I'm happy with the Caremark people because they care about you.

Reply from Caremark Plymouth, at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Management
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Review from A W (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I feel so safe and confident with my carers. All of them I can tell them how I feel and they listen to me. I have every respect for them.

Reply from Caremark Plymouth, at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review from S P (Partner of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience

We are really happy with the care.

Reply from Caremark Plymouth, at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Management
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Value for Money
Review from J E (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I am very happy with my care.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback.

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Review from J G (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Very considerate staff, caring and attentive, knowledgeable, well presented, willing and able to cover my care daily.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your detailed feedback. We really appreciate the positive comments.

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Review from David H (Son of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Very good. Carers friendly.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback.

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Review from Joyce C (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I am very comfortable with them, they let me go in my own time. They are brilliant, I could not manage without them.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R G (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Very good.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K B (Client / Service User) published on 20 May 2024 Submitted via Postal Card
Overall Experience

The rating section speaks for itself.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

A short review but says it all about the service they receive.

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Review from R L (Son of Client) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Caremark is very caring and efficient when looking after Mum. Have had other care firms in the past and they don't come close to them.

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Review from Pamela M (Client / Service User) published on 29 April 2024 Submitted via Postal Card
Overall Experience
I am so pleased with Caremark, everything is excellent, the staff are lovely and very kind, everything about my care is very well organised. I am so grateful to all the staff I see, and the office staff I speak to. I do not know how I would manage without them.

Thank you so much for everything you do for me.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Amazing review thank you so much for taking the time to submit this review

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Review from F M (Daughter of Client) published on 14 March 2024 Submitted via Postal Card
Overall Experience

There are two members of staff who are excellent and always go above and beyond for my dad and I tell them this regularly, but also there are at least two that do the bare minimum and are basically lazy. Thankfully, they are not there so often. The other carers who come in are generally good and do their job efficiently. I have made the office aware of the fact that the lady who comes in last thing seems to please herself when she arrives and is paid for 30 minutes but is usually there only 10-15 mins. The office staff are always very pleasant and helpful.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

We appreciate your honest feedback and the concerns you mention will be looked into.

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Review from Ann W (Client / Service User) published on 19 February 2024 Submitted via Postal Card
Overall Experience

What more can I say? It's excellent!

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking time to complete this review.

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Review from Julia K (Daughter of Client) published on 4 October 2023 Submitted via Website
Overall Experience

Very grateful for the care that was given to my mother in the last couple of years of her life. She was able to remain in her home until near the end with the kind attention from her carers. We were always kept up to date with any concerns from the carers and had prompt response to anything we needed sorting. She had a regular team taking care of her which enabled us as a family to become familiar with who was assisting her. Both carers and office staff went above and beyond to support us through a difficult time.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for your kind words about the service you received from Caremark.

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Management
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Review from Jack C (Client / Service User) published on 16 May 2023 Submitted via Postal Card
Overall Experience
I have used Caremark (Plymouth) to support me by way of my NHS continuing funded care and support package, they have been ultra-professional from day one and continue to be so to this day, seven and three-quarter years later. Their involvement and that of their specialist team of brilliant carers have been life-changing for me, in fact, it is clear that without their involvement, care, support and thoughtfulness, I (their client) would not be alive today.

I am forever in their debt and wish to put upon the record that I would recommend Caremark (Plymouth) to anyone who has the misfortune to need 24-hour, round-the-clock, specialist care and support. To Caremark (Plymouth), I say thank you so much.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for providing such positive feedback about the care you receive from Caremark.

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Management
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 April 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 03 Dec 2024At the beginning of 2024 Caremark Plymouth decided that we wanted to sparkle and shine this Christmas and wanted to give all their client’s a small gift at Christmas. To...

Awards / Recognitions (18)

  • Recipient: Caremark PlymouthDate: Wednesday 31 May 2023
  • Recipient: Caremark PlymouthDate: Thursday 31 Mar 2022
  • Recipient: CaremarkDate: Thursday 31 Mar 2022

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Caremark Plymouth

How many Carers does Caremark Plymouth employ?

Caremark Plymouth employs 46 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Plymouth to verify any information. View our terms and conditions. Caremark Plymouth has an Enhanced Service - more info.