The overall standard of care provided by Right at Home is excellentS W(Daughter of Client/Service User)
I am very happy with the care provided. All the carers are excellent.Marjorie E(Client / Service User)
I completely trust the carers, they always take good care of my Dad.Michele R(Daughter of Client/Service User)
The overall standard of care provided by Right at Home is excellentS W(Daughter of Client/Service User)
I am very happy with the care provided. All the carers are excellent.Marjorie E(Client / Service User)
I completely trust the carers, they always take good care of my Dad.Michele R(Daughter of Client/Service User)
Right at Home in Bristol places clients at the centre of their services to ensure that people receive individualised care that has been tailored to their needs and preferences.
The agency has a rigorous recruitment and training process to ensure carers can deliver high quality care. There is a key focus on the continuous development of staff who are actively encouraged to further both their qualifications and participation in specialised training.
Care is delivered in a way which respects both clients' independence and dignity.
Care Provided by Right at Home (Bristol)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£35 - £38.75
Weekly Live-in Care
£1,680 - £1,680
Bank holidays charged at time and a half (including Easter Sunday), Christmas Day is charged at double time.
Live-in rate shown is starting rate, excludes carer breaks.
The price(s) shown are provided by the agency. Contact Right at Home (Bristol) for full pricing details and T&Cs.
Contact Right at Home (Bristol) to get a personalised quote:
Right at Home (Bristol) has a Review Score of 9.7 (9.733) out of 10, based on 10 reviews in the last 2 years. Over all time Right at Home (Bristol) has 70 reviews.
Review from J L (Husband of Client) published on 19 December 2019 Submitted via Postal Card•
Overall Experience
Since my wife's coordinator has been in charge the overall service has improved 100% she is an amazing person full of love and care for all she comes into contact with. I regard her as part of my family. I would trust her with my life she has saved my wife's life on several occasions, she is our...
Since my wife's coordinator has been in charge the overall service has improved 100% she is an amazing person full of love and care for all she comes into contact with. I regard her as part of my family. I would trust her with my life she has saved my wife's life on several occasions, she is our rock a true one in a million.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane E (Daughter of Client) published on 28 June 2019 Submitted via Website•
Overall Experience
Right at Home have been caring for my mum on a daily basis and we are all very pleased with the care she receives. They have helped mum very much to be able to cope in her own home.
Right at Home have been caring for my mum on a daily basis and we are all very pleased with the care she receives. They have helped mum very much to be able to cope in her own home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ann P (Wife of Client) published on 28 June 2019 Submitted via Review Postal Card•
Overall Experience
The ladies involved with my husbands care from Right at Home are caring and considerate. Carers aren't automatically caring people, these go 'over and above the call of duty' and are very supportive of me. I feel so much better after they have been. I am my husband's main carer.
The ladies involved with my husbands care from Right at Home are caring and considerate. Carers aren't automatically caring people, these go 'over and above the call of duty' and are very supportive of me. I feel so much better after they have been. I am my husband's main carer.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mark E (Son of Client) published on 28 June 2019 Submitted via Website•
Overall Experience
From the office to the carers nothing is a problem. They are always on time and even when last-minute early hospital appointments are made they always go the extra mile to sort new times.
Christmas this year they even had a trip to a carol service which went down very well with my mum who is 94....
From the office to the carers nothing is a problem. They are always on time and even when last-minute early hospital appointments are made they always go the extra mile to sort new times. Christmas this year they even had a trip to a carol service which went down very well with my mum who is 94. She loves conversation with them and they are always busy whilst still having time to engage in conversation.
Very pleased.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sue H (Next of Kin) published on 27 June 2019 Submitted via Website•
Overall Experience
Right at Home have been providing carers for Auntie for almost two years and have been fantastic and treat her with a great deal of dignity and understanding.
All the carers have been attentive and helpful and are happy to provide some company and conversation as well as undertaking their care...
Right at Home have been providing carers for Auntie for almost two years and have been fantastic and treat her with a great deal of dignity and understanding. All the carers have been attentive and helpful and are happy to provide some company and conversation as well as undertaking their care duties. They have also been happy to go that extra mile if other needs arise. All levels of management and office staff are engaged, well informed about the day to day situation (and are willing to pitch in as required) and are efficient with the administration of the service.
With 3 visits a day, every day, care costs mount up but, given the amount of visits and the level of service, Right at Home provide great value for money.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Son of Client) published on 18 June 2019 Submitted via Postal Card•
Overall Experience
Right at Home went the extra mile to look after dad. They quickly built strong relationships with him and the rest of the family. We were kept informed of even the smallest concern. Would recommend without hesitation.
Right at Home went the extra mile to look after dad. They quickly built strong relationships with him and the rest of the family. We were kept informed of even the smallest concern. Would recommend without hesitation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pat L (Wife of Client) published on 14 June 2019 Submitted via Website•
Overall Experience
I have found the company excellent. I find that all of the carers really go above and beyond to treat my husband with dignity and respect. I have been with Right at Home a long time and I have absolute faith in them. They arrive on time or let me know when they are going to be late. I would like a...
I have found the company excellent. I find that all of the carers really go above and beyond to treat my husband with dignity and respect. I have been with Right at Home a long time and I have absolute faith in them. They arrive on time or let me know when they are going to be late. I would like a little more of a regular staff team but all the carers they send are so caring and attentive to my husband's needs. I have a designated coordinator who goes above and beyond to not only to support my husband but myself also. The registered manager also provides care for my husband and also supports me with me being my husband's deputy as I find some of the paperwork hard to complete and without his support in his own time I would find this hard.
I can’t thank the company enough for all the help and support they give me and my husband.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa C (Daughter of Client) published on 10 May 2019 Submitted via Postal Card•
Overall Experience
My dad was cared for, for approximately 5 months. He was treated with the utmost kindness, care, compassion and dignity.
We were supported as well and you listened to our worries and helped us to look after my dad at home for so much longer than we would have been able to do otherwise. He was...
My dad was cared for, for approximately 5 months. He was treated with the utmost kindness, care, compassion and dignity.
We were supported as well and you listened to our worries and helped us to look after my dad at home for so much longer than we would have been able to do otherwise. He was treated as a friend with a smile and a joke which meant a lot.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nelson W (Client / Service User) published on 13 March 2019 Submitted via Postal Card•
Overall Experience
All the carers I have met from Right at Home have been kind, helpful, punctual, courteous and caring. All of them great carers and good companions.
Unlike other companies I have been with Right at Home staff ALL have one huge advantage they all speak English. I definitely recommend Right at Home...
All the carers I have met from Right at Home have been kind, helpful, punctual, courteous and caring. All of them great carers and good companions.
Unlike other companies I have been with Right at Home staff ALL have one huge advantage they all speak English. I definitely recommend Right at Home to you if you need a little extra care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S W (Daughter of Client) published on 14 August 2018 Submitted via Postal Card•
Overall Experience
The overall standard of care provided by Right at Home is excellent. All the carers re professional at all times. They ensure dignity is maintained and also care for other family members, not just the service user. They are extremely punctual, kind and will do anything asked of them. There is no...
The overall standard of care provided by Right at Home is excellent. All the carers re professional at all times. They ensure dignity is maintained and also care for other family members, not just the service user. They are extremely punctual, kind and will do anything asked of them. There is no way I could fault the care they give my Dad and also my Mum. There is nothing they will not do. Office staff are also very helpful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marjorie E (Client / Service User) published on 27 July 2018 Submitted via Postal Card•
Overall Experience
I am very happy with the care provided. All the carers are excellent. I have asked for them not to send one particularly carer as I find it difficult to understand her, I am deaf which doesn't help.
I am very happy with the care provided. All the carers are excellent. I have asked for them not to send one particularly carer as I find it difficult to understand her, I am deaf which doesn't help.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Daughter of Client) published on 24 July 2018 Submitted via Postal Card•
Overall Experience
We were seeking companionship for my 98-year-old mother on a fortnightly basis. The personnel that Right at Home provided were pleasant, cooperative, punctual and just right for Mum. We were happy to leave her with them knowing she was safe and her needs met.
We were seeking companionship for my 98-year-old mother on a fortnightly basis. The personnel that Right at Home provided were pleasant, cooperative, punctual and just right for Mum. We were happy to leave her with them knowing she was safe and her needs met.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gladys D (Wife of Client) published on 9 February 2018 Submitted via Review Postal Card•
Overall Experience
I am writing this review for my husband as he is unable to write. We have carers 4 times a day and the care they give him is wonderful. Especially 3 carers in particular as they know him inside out!
They will do anything for him and are very kind.
I am writing this review for my husband as he is unable to write. We have carers 4 times a day and the care they give him is wonderful. Especially 3 carers in particular as they know him inside out!
They will do anything for him and are very kind.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Neil B (Friend of Client) published on 7 February 2018 Submitted via Website•
Overall Experience
My mother used Right At Home (Bristol) services for a number of years - in all this time they always gave excellent service and never once let us down. The carers are all always well trained and friendly - this is particularly important for the live in carers mum used for the last 4 years of her...
My mother used Right At Home (Bristol) services for a number of years - in all this time they always gave excellent service and never once let us down. The carers are all always well trained and friendly - this is particularly important for the live in carers mum used for the last 4 years of her life. I honestly can’t think of any carer from Right At Home (Bristol) that mum didn’t get on with - I wouldn’t be able to say the same thing for other agencies we have used in the past. In addition to the excellent care, the managers at Right At Home (Bristol) were always very helpful when we had dealings with the CHC. These funding meetings can be challenging for the service users and their family so it was very reassuring to know that we had Right At Home (Bristol) on our side. I wouldn’t hesitate to recommend Right At Home (Bristol) to anyone.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Wayne T (Son of Client) published on 2 February 2018 Submitted via Website•
Overall Experience
We have found Right at Home to be very dependable. They provide a caring, personal service and are responsive to our requests. We were particularly grateful when my father had a fall and had to be taken to hospital. The support we received was excellent during what was a difficult time.
We have found Right at Home to be very dependable. They provide a caring, personal service and are responsive to our requests. We were particularly grateful when my father had a fall and had to be taken to hospital. The support we received was excellent during what was a difficult time.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephen S (Son-in-law of Client) published on 29 November 2017 Submitted via Website•
Overall Experience
My mother-in-law who is in her 90s and very independent was able to stay in her own home longer due to the care & support package put together by Right at Home. She finds it hard when meeting new people but gelled immediately with the manager at Right at Home who outshone others that we had...
My mother-in-law who is in her 90s and very independent was able to stay in her own home longer due to the care & support package put together by Right at Home. She finds it hard when meeting new people but gelled immediately with the manager at Right at Home who outshone others that we had interviewed. Visits were made in the morning & evening by professional caring staff who went the extra mile & many becoming friends. Visits were always punctual with notification given if they were running late. The office admin was first class with excellent communication.
I would HIghly recommend Right at Home Bristol
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hilary T (Wife of Client) published on 24 November 2017 Submitted via Review Postal Card•
Overall Experience
Supportive of my husband with personal care which makes life easier for me.
Supportive of my husband with personal care which makes life easier for me.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michele R (Daughter of Client) published on 4 October 2017 Submitted via Review Postal Card•
Overall Experience
I have already recommended Right at Home (Bristol) to a number of people and passed details on to Right at Home. I completely trust the carers, they always take good care of my Dad. His welfare is always put first.
I have already recommended Right at Home (Bristol) to a number of people and passed details on to Right at Home. I completely trust the carers, they always take good care of my Dad. His welfare is always put first.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A W (Power of Attorney of Client) published on 31 August 2017 Submitted via Website•
Overall Experience
We've been working with Right at Home (Bristol) for the last couple of months. I have found their admin and communication very efficient, which is a key requirement as I am managing this remotely. All their staff (admin, management and carers) are very friendly, approachable and professional. The...
We've been working with Right at Home (Bristol) for the last couple of months. I have found their admin and communication very efficient, which is a key requirement as I am managing this remotely. All their staff (admin, management and carers) are very friendly, approachable and professional. The Service User is comfortable with everyone he has met and looks forward to his visits from them. Definitely providing peace of mind all around.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R C (Daughter of Client) published on 2 August 2017 Submitted via Review Postal Card•
Overall Experience
Excellent service. Approachable. Helpful. Reliable. This has changed my dad's life - socialising, he really likes the carers. He is very positive about the care he receives. Peace of mind for me.
Lovely carers - friendly, take my dad to places he enjoys, helps with his memory loss.
Thank you.
Excellent service. Approachable. Helpful. Reliable. This has changed my dad's life - socialising, he really likes the carers. He is very positive about the care he receives. Peace of mind for me.
Lovely carers - friendly, take my dad to places he enjoys, helps with his memory loss.
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2020
Overall Outstanding
CaringGood
EffectiveGood
ResponsiveOutstanding
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Right at Home (Bristol).
There are no accreditations posted yet for Right at Home (Bristol).
Meet the Team (5)
Paul TrinderJob Title Managing DirectorJoined 2013
Right at Home has such a refreshingly professional and individual approach to providing quality home care.
On my return to the UK after 20 years...
Right at Home has such a refreshingly professional and individual approach to providing quality home care.
On my return to the UK after 20 years away, this was the one business that actually had a set of values that I could believe in, and made me want to contribute.
You have to ask yourself some difficult questions before agreeing to trust somebody else to look after your family.
Right at Home gave me the answers that I needed to hear when I asked myself those questions: quality, reliability, compassion, humour, thoughtful, thorough and honesty.
Delivering care can be both difficult and stressful, but so rewarding. Having a team of carefully selected and properly trained people who are passionate about what they do, can really make a difference.
I’ve always worked in the service sector, and the need for quality, management of risk, transparent ethical behaviour and getting the best out of people have always been part of the recipe for keeping a client content. Helping the Polish Government establish their social rental housing system was a great privilege, but this is even better – with Right at Home, you get to help people stay independent with dignity.
It’s a great feeling to take home in the evening to the family.
Karen JonesJob Title Field Care Manager
Field Care Manager, Right at Home Bristol.
Joanna FordeJob Title Care Manager- StaffJoined 2023
Care Manager- Staff, Right at Home Bristol.
Bernadette TsangariJob Title Community and Events CoordinatorJoined 2022
Community and Events Coordinator, Right at Home Bristol.
Lisa BrainJob Title ManagerJoined 2026
Manager, Right at Home Bristol
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bristol) to verify any information. View our terms and conditions. Right at Home (Bristol) has an Enhanced Service -what an Enhanced Service includes.
