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Right at Home (Bristol)

Grd Flr, Unit 8, Eclipse Office Park, 20 High Street, Staple Hill, Bristol BS16 5EL
Right at Home UK Logo
Right at Home (Bristol) logo
The overall standard of care provided by Right at Home is excellentS W(Daughter of Client/Service User)
Right at Home (Bristol), Bristol
I am very happy with the care provided. All the carers are excellent.Marjorie E(Client / Service User)
Right at Home (Bristol), Bristol
I completely trust the carers, they always take good care of my Dad.Michele R(Daughter of Client/Service User)
Right at Home (Bristol), Bristol

Right at Home in Bristol places clients at the centre of their services to ensure that people receive individualised care that has been tailored to their needs and preferences.

The agency has a rigorous recruitment and training process to ensure carers can deliver high quality care. There is a key focus on the continuous development of staff who are actively encouraged to further both their qualifications and participation in specialised training.

Care is delivered in a way which respects both clients' independence and dignity.

Care Provided by Right at Home (Bristol)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £38.75
  • Weekly Live-in Care Fees: £1,680 - £1,680
  • 30 Minute Visiting Care Fees: £21.25 - £27.25
Bank holidays charged at time and a half (including Easter Sunday), Christmas Day is charged at double time.

Live-in rate shown is starting rate, excludes carer breaks.

The price(s) shown are provided by the agency. Contact Right at Home (Bristol) for full pricing details and T&Cs.

Contact Right at Home (Bristol) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Alison Taylor (Manager)

Right at Home (Bristol) Reviews (68)

9.7

Right at Home (Bristol) has a Review Score of 9.7 (9.683) out of 10, based on 10 reviews in the last 2 years. Over all time Right at Home (Bristol) has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from E O (Relative of Client) published on 28 April 2017 Submitted via Postal Card
Overall Experience

I am extremely pleased with this company. They are very professional, caring and treat people with dignity and support. I would recommend them to anyone. They have given me peace of mind and support.

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Review from Elizabeth L (Niece of Client) published on 5 April 2017 Submitted via Postal Card
Overall Experience

The carers sent to my aunt were always kind and helpful. One, in particular, was EXTREMELY kind and caring and above what could be expected. My aunt died in December.

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Review from Mary A (Daughter of Client) published on 7 October 2016 Submitted via Postal Card
Overall Experience

Carers from Right at Home called twice a day to my mother while I was away on holiday. They came for approximately 5 weeks. When I arrived home my mother told me she was very happy with the care she had received. This was the first time I had care for her but would not hesitate to use them again.

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Review from Ronald W (Relative of Client) published on 15 August 2016 Submitted via Postal Card
Overall Experience

The carers cannot be praised enough for all their efficiency, caring in all they do. Nothing is too much trouble. Also, the office staff are accommodating in all ways and will help with any enquiries you have and very informative and helpful. They make life so much easier and we would recommend them.

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Review from Michelle R (Daughter of Client) published on 12 August 2016 Submitted via Postal Card
Overall Experience
My dad's main carer is passionate about what she does. As the face of Right at Home Bristol she sells the brand.

With my dad's main carer I know dad is safe and well cared for. Dad says she is his friend. His carer treats my dad with dignity and respect.

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Review from Raymond J (Client / Service User) published on 27 April 2016 Submitted via Postal Card
Overall Experience

I have regular carers who support me with my shopping and taking me shopping I really need my service.

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Review from William M (Client / Service User) published on 27 April 2016 Submitted via Website
Overall Experience

Right at home always send someone known to us, that understand the needs and wishes of the client. They are friendly and sociable and try to take time to talk when completing tasks. They also do small household tasks for the carer if time allows which is very much appreciated. Although we have had a price increase of 13% I feel the carers should receive a fair increase in their pay.

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Review from John (Friend of Client) published on 30 November 2015 Submitted via Postal Card
Overall Experience

My friend had no realtives in this country so was on his own. At 90 he had issues with his health and company. He wanted to stay in his own home for as long as possible. Right at Home provided support and friendship generally looked after him as one for heir own and allowed him to do this until his death. They were always open and communicated his issues to doctors and health visitors. I was glad to see my friend got his wish.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 October 2020
Overall Outstanding
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Right at Home (Bristol).

Awards / Recognitions (14)

  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024
  • Recipient: Right at Home UKDate: Wednesday 31 May 2023

Meet the Team (5)

Paul Trinder Job Title: Managing Director Joined: 2013
Paul Trinder

Right at Home has such a refreshingly professional and individual approach to providing quality home care.

On my return to the UK after 20 years away, this was the one business that actually had a set of values that I could believe in, and made me want to contribute.

You have to ask yourself some difficult questions before agreeing to trust somebody else to look after your family.

Right at Home gave me the answers that I needed to hear when I asked myself those questions: quality, reliability, compassion, humour, thoughtful, thorough and honesty.

Delivering care can be both difficult and stressful, but so rewarding. Having a team of carefully selected and properly trained people who are passionate about what they do, can really make a difference.

I’ve always worked in the service sector, and the need for quality, management of risk, transparent ethical behaviour and getting the best out of people have always been part of the recipe for keeping a client content. Helping the Polish Government establish their social rental housing system was a great privilege, but this is even better – with Right at Home, you get to help people stay independent with dignity.

It’s a great feeling to take home in the evening to the family.

Alison Taylor Job Title: Registered Manager Joined: 2021
Alison Taylor

Registered Manager, Right at Home Bristol.

Karen Jones Job Title: Field Care Manager
Karen Jones

Field Care Manager, Right at Home Bristol.

Joanna Forde Job Title: Care Manager- Staff Joined: 2023
Joanna Forde

Care Manager- Staff, Right at Home Bristol.

Bernadette Tsangari Job Title: Community and Events Coordinator Joined: 2022
Bernadette Tsangari

Community and Events Coordinator, Right at Home Bristol.

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