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Seniors Helping Seniors (UK) Ltd - Canterbury

18 Orchard Street, Canterbury CT2 8AP
Seniors Helping Seniors (UK) Ltd - Canterbury Logo
Seniors Helping Seniors (UK) Ltd - Canterbury logo
Their patience and empathy were outstanding.Lesley T(Daughter of Client/Service User)
Seniors Helping Seniors (UK) Ltd - Canterbury, Canterbury
The staff are very friendly, and overall, I am so happy that I have chosen Seniors Helping Seniors.Belinda J(Client / Service User)
Seniors Helping Seniors (UK) Ltd - Canterbury, Canterbury
The care received was excellent, and they couldn’t have been more helpful and accommodating.Robert G(Godson of Client/Service User)
Seniors Helping Seniors (UK) Ltd - Canterbury, Canterbury

Seniors Helping Seniors is an award-winning elderly care service.

Every carer is personally selected and very well-known to the company. Carers have a wealth of life and professional experience and are matched to clients carefully. The same carers visit. Every carer has a personal introduction to the client to confirm requirements and personal fit. Carers are paid well and fully supported with training, coaching and wellbeing. The company is a...  

Care Provided by Seniors Helping Seniors (UK) Ltd - Canterbury

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £34 - £47

Flat fees for easy budgeting. Mileage is included except for exceptional locations and for trips out with clients. Fees vary for companionship care and personal care services. Assessments are Free of Charge

The price(s) shown are provided by the agency. Contact Seniors Helping Seniors (UK) Ltd - Canterbury for full pricing details and T&Cs.

Contact Seniors Helping Seniors (UK) Ltd - Canterbury to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Ade Ayanlaja (Registered Manager)

Seniors Helping Seniors (UK) Ltd - Canterbury Reviews (110)

9.9

Seniors Helping Seniors (UK) Ltd - Canterbury has a Review Score of 9.9 (9.925) out of 10, based on 29 reviews in the last 2 years. Over all time Seniors Helping Seniors (UK) Ltd - Canterbury has 110 reviews.

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Review from Sally d (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience

My father had seniors helping him for the last few years of his life. He was 97 when he died and had lived independently but needed a little help in the last few years . He was reluctant at first but very quickly could not praise them enough . The seniors team were compassionate, but most importantly treated him with respect and dignity. They helped him achieve tasks he wanted to do but never took over , always listening to his needs and helping him to reach his goals . My father was a fiercely independent man so it was wonderful that he could carry on doing the things he loved with their attentive help.They also went the extra mile in accommodating unexpected emergencies and were always available when needed. Towards the end of his life their visits gave him a sense of purpose and he looked forward to their visits. My father if he was still alive would sing their praises and I and my brothers cannot recommend or thank them enough . They are outstanding.

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Review from T O (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience
I can highly recommend Seniors helping Seniors. They regularly come in to help and be with my mother. They are all so lovely and caring. When she has needed extra help at short notice they have been amazing at providing that for her. She would not have been able to remain at home without the support they have provided.

Thank you

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Review from Kim G (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience
I am very grateful for the care provided. Wonderful care and team made it feel very individual and that my parents were the most importent people in the world. The service was incredibly flexible at very short notice.

Without their support we wouldn't have managed to keep my mum at home so long. I would highly recommend.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, this means the world to us because we will always respect people's wishes to stay at home whilst they are able to.. whatever it takes

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Review from Timothy D (Son of Client) published on 26 May 2026 Submitted via Website
Overall Experience

I have been very impressed with the organisation and support provided by Seniors Helping Seniors for my Mum in Canterbury. We selected this companion service and have been using them since February 2026, particularly because more experienced staff were used and the value that they placed on their employees. The weekly visits provided for my mother is welcome and gives me peace of mind as we do not live close by.

The staff are vey helpful, The administration is particularly efficient with communications being responsed to quickly. When we needed to adapt the appointments this has been done without complication.

I have particularly relieved that at short notice that a companion could be found to accompany my Mum to an emergency dental appointment.

The Portal is a useful tool to track the meetings and updates from the companion. Again there is always a prompt response in record keeping.

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Review from Lee P (Son of Client) published on 26 May 2026 Submitted via Website
Overall Experience

We honestly couldn't ask for a better service. The carers are professional, kind, and genuinely caring. My mum absolutely loves seeing the lady who visits her three times a week, and those visits mean so much to her. Mum would truly be lost without their support. It gives our family real peace of mind knowing she is being looked after so well. Thank you for everything you do.

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Review from BARRY I (Husband of Client) published on 26 May 2026 Submitted via Website
Overall Experience

Seniors Helping Seniors went out of their way to provide a top rate service for my wife. The procedure started with the owner visiting us at home for a discussion and to leave a questionnaire for us to provide details of my wife's likes, dislikes, past employment, hobbies and pastimes so that the carer could be carefully matched to my wife. Soon, a small team of carers was assembled, each one being introduced by the owner, and the team remained stable throughout my wife's care. When we went from two carer visits per day to three, the manager went over and above the call of duty to find the extra suitable staff. Each carer was kind, genuinely caring, professional and thoughtful, adding significantly to the quality of life of my wife and myself.

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Review from Martin F (Son of Client) published on 1 May 2026 Submitted via Website
Overall Experience

The Seniors Helping Seniors team provides excellent support for our mother. The carers are friendly, assist her with a wide range of tasks including ones she finds challenging and share useful advice with us. Importantly, Seniors Helping Seniors give my sister and me peace of mind, knowing that she is in good hands and enable our mother to continue living at her home.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you for taking the time to share your experiences for others. Our carers thoroughly enjoy supporting your mother and we're happy all our advice has helped. Your mum is in the very best place.

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Review from Ann F (Wife of Client) published on 28 April 2026 Submitted via Website
Overall Experience

It was a great relief to me when I returned from a day out to find my husband full of praise for the company of Tony who, he said, had been immensely conscientious and he was totally satisfied with all the assistance he had been given. Seniors Helping Seniors had introduced Tony to us the week before, which we found helpful and we would have no hesitation in calling for their services again.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you for taking the time to write in to share your experiences. We are always delighted to help carers achieve some respite from their day to day. Tony really enjoys the time he spends with your husband too. We look forward to hearing from you again and we will be able to ensure the same carer.

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Review from Caroline B (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience
Mum is very happy with the carers who are very kind to her.
They help her in so many ways from washing and dressing to accessing the garden.
They also very responsive to add an extra call if needed

Thank you for you help with mum xxx

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you for your kind review. The entire team is proud to be working with you

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Review from P G (Client / Service User) published on 24 April 2026 Submitted via Website
Overall Experience

The carers have been very caring and reliable. They arrive the time they have agreed.They are very flexible if I have to change the days or times. I feel very comfortable with them coming into my home.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, we appreciate you taking the time to share your experiences.

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Review from Vivienne B (Wife of Client) published on 23 April 2026 Submitted via Website
Overall Experience

My disabled husband has had many happy hours of fun, laughter and games with our volunteer. Once every 2 weeks he comes to chat and gives me a couple of hours to meet up with friends I havent seen for a while as I cannot leave my husband for long. Thoroughly recommend this well organised, professional team to add a little sparkle to both our lives.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you. We are delighted to be a trusted partner for you both. Time for you is essential respite and we love our time together

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Review from John R (Son of Client) published on 15 April 2026 Submitted via Website
Overall Experience
Straight from the first contact, the experience has been professional and without reproach. From the short lead-in time, SHS have bent over backwards to help and have provided a first class service for mum. She loves the contact with the carers, giving her the personal assistance and dignity she required that my brother and I could not provide.
With the portal as well, we are able to maintain up to date contact and communication on a daily basis which is also a great relief as I live so far away.

I would definitely recommend Seniors Helping Seniors and have already done so for another family member.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you for your kind words. It's our privilege and pleasure to support your Mum

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Review from Jo D (Case Manager) published on 11 February 2026 Submitted via Website
Overall Experience

I had excellent communication with Sally from the start of contact. The request was for a companion to visit a client of mine at a Care Home. An on-site visit was arranged quickly and an assessment of the situation was acquired. Sally and her colleagues provided 1-1 support twice a week which worked very well and the set up of the support was very quick which was great. The companion support is currently on hold whilst the client is at her own home for a respite period to assess whether she can remain at her long terms with a care package, if she can, then I would have not hesitation in engaging the services of the companions again to provide consistency in care.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you ! Means the world. We are thrilled with the decision to have our carers support a live-in team. A great outcome for the client and a testament to teamwork. Your unwavering commitment and determination is inspiring.

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Review from A R (Son of Client) published on 9 February 2026 Submitted via Website
Overall Experience

My mother only started companionship visits from seniors helping seniors in November 25 and her buddy was a perfect match for my mum forming a great friendship instantly with so much in common. Unfortunately mum was rushed to hospital via ambulance in January and had a pacemaker fitted. Although I visit mum daily I'd missed the symptoms and it was Linda on a buddy made me aware of my mums condition. I wouldn't have reacted without Linda. Both Linda and Vittorio stayed in contact concerned for mum's well being. This is much more than a job to Linda and much more than a business to Vittorio. I really can't thank them both enough. Since the buddy visits have started it's really improved my mums outlook on life

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury
Thank you for taking the time. Vittorio

and his team are wonderful.

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Review from J B (Daughter of Client) published on 6 August 2025 Submitted via Website
Overall Experience

I have no hesitation in recommending seniors helping seniors, my brother and I live some distance from our mother so we needed a company we could trust and all the team at Seniors were amazing with Mum, she considered all the team her friend and nothing was too much trouble for them

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you for taking the time to write about your experiences with our team. And thank you for the opportunity to support you all.

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Review from Tess R (Wife of Client) published on 22 July 2025 Submitted via Website
Overall Experience

My husband has a 2 hour walk and a break for a drink on a lovely walk that the companion has arranged, and is always happy and genial when he arrives. My husband looks forward to seeing him for a couple of hours a week, for different company and surroundings. The companion is always, kind, happy, polite and respectful, and fun.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you! We appreciate you taking the time to explain how the respite works for you. I'm sure this will help others considering it. Take care dear.

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Review from Fiona H (Mother of Client) published on 25 April 2025 Submitted via Website
Overall Experience
Our daughter has been receiving care 5 times a week from the team. They have all been kind, caring and supportive in settling our daughter into university life and have been helping her with aspects of self care, socialisation and living independently. This support has been invaluable in giving our daughter the best opportunity to settle in to living away from home, and for us this has been fundamental in her achievements she has already completed this year, it has also taken a lot of stress away from us knowing she is being well care for.
The kind caring team make such personnel help just like it is being provided by a family member and they are very respectful of encouraging independence and only helping when requested.

We really are so glad we found the team - we would recommend them to our family and friend in the future and anyone living in the canterbury area.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you so much! It's been a delight to support your family through this incredible milestone. We rose to the challenge to match carers who could support a young student life properly and discretely, and we're all loving it!

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Review from A P (Friend of Client) published on 4 April 2025 Submitted via Website
Overall Experience

Seniors Helping Seniors have been caring for our elderly friend for some time. Without any family she would not have been able to care for herself and would have needed a care home. She loved the care she received and was very fond of each member of staff who came on the four days a week she received help with washing and dressing.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you! We are delighted we were able to support through the stages to enable your friend's highest wishes to stay at home. We notice the four stars regarding costs, and just want to share our promise that we keep the costs as low as possible - our non negotiable is looking after and paying our amazing carers very well.

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Review from K M (Daughter of Client) published on 1 April 2025 Submitted via Website
Overall Experience

We contacted the service for help with my Father, in particular some social visits. The service was promptly set up following a home visit and the carers well matched. At the initial visit, all aspects were discussed directly with my Father to ensure he fully understood what was being proposed, as well as with myself.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, we are delighted to support you all and appreciate the time you took to share your experiences

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Review from M P (Son of Client) published on 1 April 2025 Submitted via Website
Overall Experience

Seniors Helping Seniors has provided companionship care for my mother for the past 18 months. The management team are highly professional but also delivers a very personal service. They are easy to contact and always return calls or emails promptly. The companionship carers who have visited Mum are of a very high standard. They are trustworthy, very caring, reliable and have build excellent relationships with my mother. They will always go the extra mile to help and support her. I could not ask for anything better.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, very kind of you to share your experiences with our teams- it is hugely appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 May 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Tuesday 23 Sep 2025Sally Wilse was made redundant from the software company she had helped to set up a decade earlier, it came as a huge shock. Overnight she went from earning just...
  • Posted: Tuesday 23 Sep 2025The Times interviewed three of our carers about their work with us - how it benefits them physically, emotionally and financially. Starting a later-life career helping others will top up...

Awards / Recognitions (11)

Meet the Team (2)

Christian Wilse Job Title: Manager/Owner Joined: 2013
Christian Wilse

An innovative businessman, Christian is the ideal person to champion this social venture. Christian’s people skills are outstanding. The Seniors Helping Seniors® care teams are carefully selected because they are passionate, loving, caring and highly trained. Christian’s background in business operations and service ensures this is an efficient, cost-effective and no-nonsense company to deal with. Christian will meet you, and be present throughout. Seniors Helping Seniors® is an Award winning Social Enterprise. Christian has a certificate in Dementia Care, he is a dementia care champion and his network is key.

Winning the Living Wage Foundation's champion award for the care sector, Customer service awards, Top Twenty care group awards and being a founding member of the Good Business Charter demonstrates how Christian puts people first.

Sally Wilse Job Title: Owner Joined: 2013
Sally Wilse

Sally is a Dementia care Champion and has a BSC (Hons) in Health Care.

Sally is a Partner in Seniors Helping Seniors® UK and a Co-Owner of Seniors Helping Seniors Canterbury and Thanet. Sally works full-time in the business in operations and the best part of every week is meeting clients and customers.

Launching Seniors Helping Seniors in the UK came after a redundancy aged 50, and it was an opportunity to fulfil a deeply held passion for community care.

It was clear that care services in the UK needed a completely different approach. Seniors Helping Seniors is all about people. Sally says "we select the best carers, we match them carefully to our clients and we support our carers to bring their best self to every visit." Providing outstanding care and support for clients and their families a source of huge pride. Understanding community care lead to a focus on capacity which just happens to be the biggest challenge for any care company. Sally Says, "working with Seniors solves so many challenges. Our clients love the discretion of peer-to-peer support and we gain reliable, knowledgable and highly skilled teams in every area.

Capacity is key. "When we always have amazing carers, anyone who needs support urgently in and around Canterbury, Whitstable, Thanet, Deal and Sandwich, knows to call us. We are super responsive and we won't let you down"

Frequently Asked Questions about Seniors Helping Seniors (UK) Ltd - Canterbury

How many Carers does Seniors Helping Seniors (UK) Ltd - Canterbury employ?

Seniors Helping Seniors (UK) Ltd - Canterbury employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Seniors Helping Seniors (UK) Ltd - Canterbury to verify any information. View our terms and conditions. Seniors Helping Seniors (UK) Ltd - Canterbury has an Enhanced Service - more info.