Caremark Hillingdon

Overall, I am so glad that we engaged with them to support Dad. I wouldn't hesitate to recommend them to anyone, and have already done so to friends and family.

I would like to thank the entire Caremark team for their dedication and hard work. I would happily recommend their services to anyone looking for high-quality care and support.

I completely recommend Caremark - if you need somebody to be cared for, choose Caremark!

If you need care don't look further, I would always recommend this company if asked.

Been using Caremark Agency for several years now. They provide an Outreach service two days a week for my adult daughter with special needs. Carers are well trained and genuinely caring. The agency provides the same carers for each visit, which is excellent as they and my daughter get to know and trust each other and l feel confident with their care. She has access to the community and time with friends and does so many activities. Always good communication.

I cannot speak highly enough of the wonderful care and support I have received from the Caremark team. Every carer has treated me with kindness, dignity, patience and genuine compassion, making a huge positive difference to my daily life and wellbeing.

A special thank you to Yadvwnder, Tanzina, Balvinder, Kirandeep, Christine, Michelle, Kaltun, Nishu, Fatima, Susan, Shova and Tyrelle. Each of them has been professional, caring, reliable and always willing to go the extra mile to ensure I feel comfortable and supported. Thanks also to Sharon & Courtney.

What truly stands out is the warmth and respect they show every day. Their positivity, encouragement and dedication never go unnoticed, and I am incredibly grateful for everything they have done for me.

Caremark should be very proud of such an exceptional team. I would wholeheartedly recommend them to anyone looking for high-quality care delivered with genuine compassion and heart.

Carers are always cheerful and willing to help. They engage my partner in conversation and show interest in his responses. The company keep me informed about rotas and any subsequent nessessary changes. They are also helpful with any changes we have to make for appointments .

Very happy with the care being given and the communication and support from the whole Caremark team. Our parents are content and we appreciate we now have the support and reassurance we need as their daily needs are increasing.

I can only recommend them to anyone looking for dependable and caring support. Thank you!

and enjoy dealing with office and care staff

Services are well managed

I have found Caremark to be excellent, we receive a rota each week telling us what time and who will be coming. They are always on time and very friendly. My husband suffers from dementia and he he has got used too each carer and he chats away to them .They are a great help to me also , changing his bed when necessary and making the bed daily and hovering around the house. I can't fault them.

Thank you so much!

My brother loves all his regular carers and looks forward to seeing them they are very kind to him. I can leave the house knowing that he is in safe hands and well looked after

all carers are very passionate to my grandaughter she always laughs when personal careres come in she looks foreward in seeing them in the mornings and afternoons i think they do a fantastic job they come round on time getting her ready for college and also getting her ready for bed and they take her out in the community as well like to say a big big thank you to them - clients / grandmother

We have had excellent service and care from Caremark for quite a while now but particularly over the past month or so. Our needs changed at short notice when I contracted COVID and the response from the management was brilliant - so helpful and reassuring. All carers are positive, caring and really responsive to my father and his particular needs. Many thanks.

Considerate carers and competent managers who were proactive in coming up with solutions when issues occurred. It can be a really difficult job, I couldn't do it, but I liked all of the carers who came and they really did seem to care. I would be very happy to recommend them if I was asked.

I was sent a rota each week so I knew every day who'd be arriving and mostly they were regulars.

I will definitely use again.

Would highly recommend Caremark as a care agency providing care for those in their own homes.

My friend's care was three times a day for 30 minutes each. Most of the Carers were very compassionate towards her and her needs. The communication with different dialects of nationality she struggled with. I personally felt there were too many different carers on the rota for each weeks attendance. The basic things got done her personal care , bed made and breakfast. Lunchtime she ate every little and spare time other things could have been done. She wouldn't ask for anything extra to be done but expected homeowners to do things the carers could. Empty the waste bin, pick up her newspapers from the floor for recycling. Management were very pleasant but I felt it needs to be more professional in their approach to personal care. A written plan to exactly what was expected for each visit put up in the kitchen as a reminder .Instructions for appliances at hand for carers to read . Value for money probably yes compared to what other care homes charge. She was treated with respect.