Caremark Hillingdon

I cannot speak highly enough of Caremark. They came to us as the most difficult time when my father in law was suffering from terminal cancer and stayed with us until his death. We had a close knit group of carers all of which had their own skills. We were all treated with respect and compassion, even a little humour where appropriate. If you are considering using Caremark I would say go for it 100%

All the carers, each in their own way, skilfully helped Mum to come to terms with her reduced mobility with great kindness, patience and, where necessary, gentle persuasion. Not only has this supported Mum through a very difficult time, it has also been a great support to my sister and I, knowing that Mum is so well cared for by experienced and well- trained people.

A lot of compassion, friendly and a joy to know.

My personal review of Caremark is a very positive, very good and upbeat recommendation that they are a good, profesional, friendly, competent, well organised and good humoured caring organisation. I have employed Caremark to visit and care for both my Uncle and my Mother. Sadly my Uncle passed away and now Caremark are solely caring for my Mother. I am so pleased I have employed Caremark who were highly recommended by Healthcare in early December 2024 when my Uncle aged 95 returned home from hospital. my Mother is aged 97 this April.

All carers are very attentive to my wife's needs. They are always friendly towards her and they talk to her regularly. The office staff are very friendly and quite often they call in to check their their staff are carrying out the work and are always ready to talk to my wife or me. They are really helpful.

Review relates to period of care from origination which was, I think, back in October 2024, not just this month.

Caremark Hillingdon is an exceptional company, with fantastic carers. I would highly recommend them.

My brother is a mature adult with cerebral palsy and lots of interests. He enjoys going out and seeing people and the community. For 3 weeks now he has been going out with a member of staff who has taken him to see and do activities according to his interests - dinosaur park and shopping centre for example. She is well-liked by my brother who has become very fond of her as this is one excellent feature of this service - consistency, reliability, and a truly tailored experience.

We have experience with a few Care Companies since our Mum was diagnosed and needed support, Caremark has been the best.

My mother was treated with kindness at all times. She greatly valued the carers’ help and companionship. They treated her with dignity when she was unable to look after herself and they always acted professionally. At the end of her life, I was able to rely on them to give her excellent care.

I have been receiving care now from Caremark for almost seven years and the carers have usually been excellent. One or two that might not have been up to my expectations are usually replaced on the next visit. Never anything wrong, probably just a clash of personalities. The carers are always on time and very willing and helpful. I would not be able to stay at home, living by myself without them.

During the time I used Caremark’s service, I invariably found the carers to be professional, good-humored, and helpful. Their help extended to things beyond their normal duties e.g. help with technical issues. My only concern was with timing issues (the gap between the morning and evening visits was too short).

We have been using Caremark for my Mother since January 2024. The service to date has been polite, courteous, compassionate, sympathetic, and adaptable to ever-changing circumstances. Would highly recommend them.

I recommend them.

Caremark has been supporting my mother in her home for several years now. The carers, though some less experienced than others and needing some guidance, are always polite, helpful, kind and patient. They take pains to build a good rapport with my mother and provide her with company as well as help on a practical level. My contact with the office managers has consistently found them to be very professional; they are friendly, efficient and quick to respond, and also flexible when changes have been necessary, for example providing carers to accompany my mother to appointments. The relationship with Caremark is nothing but positive!

We've been using Caremark for about two years now on a three days a week basis and we are pleased with the service we receive. The service supplied by the carers - and of course the management and office staff - is very professional and friendly.

The girls are very friendly and pleasant and have a lovely relationship with our Daughter. She seems very happy and relaxed with them. It tends to be the same carers which gives us good continuity and gives us peace of mind.

We cannot thank Caremark (Hillingdon) enough for the support and care they have given our mother and ourselves.

My experience of the work of Caremark (Hillingdon) is quite recent. The care staff are always reliable, polite and caring. I have learned a lot from some of the more experienced carers. They appear to be a very professionally run company. The management are helpful and responds promptly to any issues/queries raised.

The carers are very good with my son, very caring and take good care of him.