Caremark Hillingdon

6 Marlborough Parade, Uxbridge Road, Uxbridge UB10 0LR
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9.9 71 Reviews
  • Caremark Hillingdon, Uxbridge
Caremark Hillingdon provide a caring home care service to those in the community who require extra help to continue living as independently as possible.

A bespoke, personalised service is delivered to every service user.
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Care Provided by Caremark Hillingdon

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31.95 – £41.50
  • Weekly Live-in Care Fees: £1400 – £1500

Please contact us to arranange free initial consultation

These prices are only a guideline, please contact Caremark Hillingdon to find out the exact price for your requirements.

Contact Caremark Hillingdon to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Hillingdon to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Rohan Sood (Managing Director)

Caremark Hillingdon Reviews (71)

9.9

Caremark Hillingdon has a Review Score of 9.9 (9.863) out of 10, based on 27 reviews in the last 2 years.
Over all time Caremark Hillingdon has 71 reviews.

Overall Experience
  • 65
  • 5
  • 1
  • 0
  • 0
Date Published
  • 71
  • 9
  • 14
  • 27
  • 44
Reviewer Connection to Caremark Hillingdon
  • 20
  • 16
  • 8
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 71, showing 61-71
Review from K V (Daughter of Client) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caremark have been looking after Mum for over a year now.
The service that Mum receives is excellent. Her carers are helpful, kind, respectful and willing.
Caremark management and staff provide great communication and advice for us and are always professional.
Mum enjoys her visits from her carers
and I would recommend Caremark to anyone needing assistance and support for an elderly relative.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joan R (Client) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is very nice and willing to do anything I ask her to do, the lady from Caremark comes regularly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jackie B (Client) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Caremark.
The girls are all very professional and caring.
We know that if we have any problems the field care supervisor will deal with them promptly.
Reply from Abhay Shah, Managing Director at Caremark HillingdonMany thanks for the lovely words.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L R (Client) published on 12 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caremark staff are very helpful and always willing to help. My family are very happy with the service given. I have even told my friends about Caremark.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Diane W (Client) published on 12 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with my carer that works for Caremark Hillingdon. She is a very kind lady, she's never late and always tries to help me, even the ladies from the office that come to see me in my home are always very nice.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vera F (Client) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with my care that is given to me, and my live in carer is a good cook.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sonia H (Client) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love the people that come and care for me, such friendly and caring people they cant do enough for me. Always on time and never let me down.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from W E (Client) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with Caremark, they clean my home very well and they always send lovely people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary S (Client) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always on time. Excellent work done. My carer from Caremark is great.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Betty C (Client) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We receive an excellent service from Caremark carers are always on time. Treat me with dignity. Always carry out tasks from my care plan.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sarah Y (Client) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care I receive from all Caremark carers. They arrive on time and carry out everything within my support plan. I would recommend Caremark to friends.
Reply from Abhay, Managing Director at Caremark HillingdonThank you for your lovely comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Caremark Hillingdon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Caremark Hillingdon is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 160 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Hillingdon is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (1)

Fran

Fran

Job Title: Operations Manager Joined: 2023

Hi, I’m Fran, Operations Manager at Caremark Hillingdon. With over a decade of experience in the home care sector, I’ve had the privilege of working in a variety of managerial roles dedicated to growth, quality, and service delivery.


My journey in care began in 2008 with Caremark Pulborough, where I worked as a Care & Support Worker. It was there that I built the foundation of my career, centred on dignity, independence, and quality care—principles that continue to guide everything I do. In 2018, I joined Home Instead, Wembley, where I expanded my expertise and led improvements that strengthened care services and outcomes for clients.


Returning to Caremark truly feels like coming home. The organisation’s commitment to excellence, its values, and its positive impact on the community are the very reasons I first chose to work in care, and I’m proud to now contribute my skills in a leadership capacity.


As Operations Manager, my focus is on ensuring exemplary care standards while remaining true to Caremark’s ethos. I’m passionate about supporting our dedicated team so we can deliver the very best service to our clients and their families, helping them live safely and comfortably at home.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Hillingdon to verify any information. View our terms and conditions. Caremark Hillingdon has an Enhanced Service - more info.