Regent Home Care
27 Church Street, Rickmansworth, Hertfordshire WD3 1DE
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Care Provided by Regent Home Care
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Physical Disability
- Hospital Discharge
Good to Know
Owner
- Regent Home Care (West Herts) Limited
- Private Owned
Person in charge
- Siobhan D'Arcy (Manager)
Regent Home Care Reviews (6)
Regent Home Care has a Review Score of 9.2 (9.167) out of 10, based on 5 reviews in the last 2 years.
Over all time Regent Home Care has 6 reviews.
I have been very pleased with the carers who see me regularly who know how to help me and are very kind.
All happy
Good
I'm very happy with the care that I received. The people are friendly and very helpful.
Thank you so much for your wonderful review! it means the world to all of us in our team to hear that your happy with the care we provide.
My review went very well, lovely lady. We had plenty to say to each other.
By 2023 client file was unlawfully accessed to obtain my number sending inappropriate late night calls and texts, substandard investigations despite obvious dishonesty from a male carer alleging mental health issues on my part when I haven’t any, company gave second chance only for the same carer to be found watching me outside my property. Demonstrations of insubordination, inexperienced carers (caught on CCTV). Giving out key codes to unauthorised visitors, leaving property unsecured and blaming my relative who lacks capacity. Grandiosity from Registered Care Manager. Sad as they do have some very good carers but unfortunately they’re a minority.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 December 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Regent Home Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Regent Home Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Regent Home Care
How many Carers does Regent Home Care employ?
Regent Home Care employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Regent Home Care to verify any information. View our terms and conditions. Regent Home Care has a Basic Service - more info.