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GoodOaks Homecare - Bournemouth, Poole and Christchurch

Unit 2, Old Generator House, 25 Bourne Valley Road, Poole, Dorset BH12 1DZ
GoodOaks Homecare - Bournemouth, Poole and Christchurch Logo
GoodOaks Homecare - Bournemouth, Poole and Christchurch logo
She cares for my mum like she is family, and always goes over and above for her.N P(Daughter of Client/Service User)
GoodOaks Homecare - Bournemouth, Poole and Christchurch, Poole
I have been most impressed with their carers, who are honest, compassionate and conscientious.Patricia S(Client / Service User)
GoodOaks Homecare - Bournemouth, Poole and Christchurch, Poole
very professional and kind, treating our mother with dignity and respectTrevor B(Son of Client/Service User)
GoodOaks Homecare - Bournemouth, Poole and Christchurch, Poole

GoodOaks Homecare is a homecare provider that offers high-quality visiting and live-in care to individuals in their own homes. Their aim being to keep their clients living independently and comfortably at home for as long as possible.

The business is split across two areas of homecare, visiting and live-in care. Visiting care professionals can help with anything from a 30 minute daily visit to help with meal prep, to supporting individuals...  

Care Provided by GoodOaks Homecare - Bournemouth, Poole and Christchurch

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

"At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.

Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation."

Contact GoodOaks Homecare - Bournemouth, Poole and Christchurch to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rachael Dormer (Registered Manager)

GoodOaks Homecare - Bournemouth, Poole and Christchurch Reviews (61)

9.8

GoodOaks Homecare - Bournemouth, Poole and Christchurch has a Review Score of 9.8 (9.775) out of 10, based on 23 reviews in the last 2 years. Over all time GoodOaks Homecare - Bournemouth, Poole and Christchurch has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from B.B (Wife of Client) published on 15 August 2018 Submitted via Website
Overall Experience

Good Oaks have been visiting me and my husband for over two years now and I have always been so impressed by their carers. They are professional, courteous and I have a small team of them that I see regularly. The office staff are friendly and let me know if there are any changes and they get back to me quickly if I have any questions. Thank you Good Oaks!

Reply from Ben Ashton, at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your kind review, we will pass this on to the team. We're delighted we can continue to support you and your husband at home, and will endeavour to keep up the good work!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (11)

News
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

Awards / Recognitions (11)

Meet the Team (3)

Rachael Dormer Job Title: Home Care Manager Joined: 2022
Rachael Dormer

I have been working in social care for 33 years, in my role I support the team both for live-in and visiting services. I also need to ensure that our team is meeting the standards of CQC that we are delivering the best care and that all care needs are met on a day-to-day base.

Prior to working with GoodOaks, I was overseeing supported living services in Sherborne for adults with complex behaviour and I also set up a community support service for adults with Asperger's Syndrome in my previous role.

Tina Cobb Job Title: Live-in Care Manager
Tina Cobb

I previously worked as a carer for GoodOaks before joining the office team as the Live-in Care Coordinator and have recently been promoted to Manager. I love working in the care industry and it's lovely to know that you're helping someone stay in their own home for as long as possible.

Rumbi Mhunduru Job Title: Secretary Joined: 2023
Rumbi Mhunduru

Having previously worked as a Live-in Care professional for GoodOaks I was excited to join the office team to support the function of the office on a day-to-day basis. I really enjoy working in the care sector and I'm excited to get to know the teams, clients and their families.

Frequently Asked Questions about GoodOaks Homecare - Bournemouth, Poole and Christchurch

How many Carers does GoodOaks Homecare - Bournemouth, Poole and Christchurch employ?

GoodOaks Homecare - Bournemouth, Poole and Christchurch employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Bournemouth, Poole and Christchurch to verify any information. View our terms and conditions. GoodOaks Homecare - Bournemouth, Poole and Christchurch has an Enhanced Service - more info.