Caronne Care Ltd

18 Church Street, Dagenham RM10 9UR
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8 Reviews
  • Caronne Care Ltd, Dagenham

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £15

These prices are only a guideline, please contact Caronne Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Rosemary Fred-Isoh (Registered Manager)

Caronne Care Ltd Reviews (8)

Over all time Caronne Care Ltd has 8 reviews.

Overall Experience

  • 6
  • 2
  • 0
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Date Published

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8
Overall Experience  Overall Experience 5.0 out of 5

I am happy with my regular carer and services.

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Overall Experience  Overall Experience 5.0 out of 5

I started with this agency around February/March 2016 after having 2 failed agencies. I was at the time bedbound and needed 2 carers 4 times a day. I had lost all confidence and trying to walk was scary, they would come and wash me every day, do whatever I needed doing, and with the help of one in
particular lady, I got my confidence back to walk to the shower room with my zimmer frame and she would follow behind me with a chair in case I needed to sit. No one can ever tell you how good it feels to have a good shower when you have been unable to for months. After a year with this agency, I am down to one carer, once a day. Even though I still need the one I am a lot more self-efficient than I was this time last year. If there has ever been a problem it's been dealt with quickly and in an efficient manner please have complete confidence with dealing with this company they aim to please

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Overall Experience  Overall Experience 5.0 out of 5

The service I received was excellent.

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Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with all that is done for me. Very good.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service.

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Overall Experience  Overall Experience 4.0 out of 5

I find the carers to be very efficient, they are always kind and careful with their attention to my mother.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law (MIL) was a difficult case for the carers as she had had a number of falls because she was unable to walk easily, could no longer climb the stairs to the bathroom and lavatory and had very little equipment to aid the carers and what she had was of poor quality.
The manager of the team
took a very close interest in the care that MIL received and frequently made an appearance at her home. In addition she contacted me at all hours of the day and night if there was an emergency and we wondered if she ever slept.
The team was very warm towards her and often went beyond the allotted time to ensure that she was comfortable. In addition the manager organised additional visits between the scheduled four visits each day.
On a number of occasions MIL had to be taken into hospital and the carers' schedule was subject to constant interruption but it was taken in their stride.
MIL referred to the ladies as "My girls" so we knew that she was happy in their care.
Well done!!!

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Overall Experience  Overall Experience 4.0 out of 5

I was in the care of this Agency for 10 Months. They went out of their way literally to ensure I was cared for properly. By this I meant they travelled 70 miles out of London to ensure my well being. I would recommend this agency to friends and family.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Caronne Care Ltd

What Type of Services does Caronne Care Ltd offer?

Caronne Care Ltd offers Home Care.

How many Carers does Caronne Care Ltd employ?

Caronne Care Ltd employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caronne Care Ltd to verify any information. View our terms and conditions. Caronne Care Ltd has an Basic Service - more info.