Home Instead (Fareham and Gosport)

I find the two ladies who visit me very helpful, and I enjoy their company.

I would thoroughly recommend Homeinstead to friends/ family.

I have had an excellent experience so far and am very happy I found Home Instead Fareham and Gosport.

Each care giver brought their own energy and world with them.I love that the caregivers felt able to be so open and create such string relationships with our parents in such a short space of time. It made all the difference in the world. Our love and thanks to eight members of staff in particular. We are quite a medical family and have worked with many home care companies. Home Instead are absolutely outstanding and I will recommend you to everyone.

Fantastic care provided, firstly in daily visits and now live in care. Good communication with the office about any medication changes or issues. Caring approach from the top down, not only to my parents but also us as their children.

Home Instead is an exceptional company. Every staff member I have had contact with has been beyond amazing. The team have supported my nan with companionships visits as a way to slowly introduce additional help which she is on the cusp of needing. This slow and steady approach has been really beneficial to her by building relationships. The way they identify the most appropriate staff member to work with the service user is so unique but such a vital and kind step to ensure my nan had everything she needed. A particular staff member who visited my nana had similar interests to her and therefore they were able to have a really meaningful visit providing such amazing individualised care. Her words for one of the team was "anyone company who has the home care consultant working for them would be lucky". You can see straight away just from initial conversations why this company are rated outstanding!!

Home Instead is exceptional.

My Mum's Alzheimers is progressing and she needed some companionship during the week while all us children work. I was recommended Home Instead by a friend and I'm so grateful as they've been fantastic.

Mum looks forward to her visits from her carer, they're an excellent match and Mum hasn't laughed this much in years.

knew this organisation would be brilliant. The family portal keeps you up to date with activities, nutrition and health, which offers reassurance and enables you to track any deterioration.

Overall it's a fantastic service, delivered by the most amazing, friendly, patient people.

Communication is excellent and the daily updates from the carers on the family portal are very useful.

I cannot recommend them highly enough.

Thank you for making this transition in mum's life so easy.

Mum is happy with service provided.

My very independent, but frail 87 year old mum has suffered from declining physical health over the past two years and was finally persuaded to have some extra support at home. After researching several agencies, we were recommended Home Instead by a friend who is a community nurse. It has been the best decision we (and mum) have made. Her team are very professional and kind and I know she relies on their support to keep her safe at home. It should not be understated either, the relief that Home Instead provides to relatives. The constant worry regarding an elderly parent living alone is immense and we are extremely grateful for the peace of mind that the service provides.

We struck gold when finding these lovely ladies, they have been caring, respectful and so very helpful in assisting us in allowing my cousin stay in her home as she was so keen to do until the end of life. There was nothing they wouldn't do for either of us and we can't thank them enough. I have absolutely no hesitation in recommending each and every one of them!

A very helpful and friendly firm which goes out of its way to be helpful and friendly, and wants to please their clients. I have nothing but praise for their help, friendliness and willing to carry out any task I request. Nothing is too much trouble for them. All my carers are friendly and look after me superbly. I would hate to be without them. Long may Home Instead continue to provide such friendly carers to look after me. They turn up on time, and their friendly smile is a real tonic to me. Often I eagerly look forward to their next visit.

Finding ourselves in a sudden unfamiliar position where my uncle needed care, and living quite some distance away from him, we were struggling with all the processes involved until a friend recommended Home Instead (HI). From the initial meet, through to the current care package we now have I can not recommend HI enough. I would have been totally lost without them. All their staff are excellent listeners, and do what they say they are going to do, being able to adapt to ongoing changes in needs. Their level of communication is superb regardless of the query, and nothing ever feels like it's too much trouble for them. From when my Uncle came out of hospital to now, we have seen a great improvement in him, no doubt due to the company, care and manner in which these are delivered by the carers. All the daily house tasks that need to occur to allow my Uncle to stay at home are also taken care of by HI. They currently have an "Outstanding" CQC rating, and my goodness they deserve it!

We can't thank them enough for all they have done to care for her and I would have no hesitation in recommending them.

I found myself in a situation in which I suspect I am not alone. An elderly, fiercely independent parent who is determined to live their life out in their own home. My mother, widowed after 70 years of marriage has robust physical health but with failing memory and possible early dementia did not want any home carers. Not living within easy access to my mum the family were increasingly concerned about how best to support her choice. A fall, from which there was no injury, was the opportunity we needed, home carers were to be allowed. From my first enquiry, the prompt, individual attention to detail was obvious. Several phone calls, initial visits (scheduled at my convenience so I could be present) and follow-up phone calls have meant the care going to my mother is also extended to myself. It is early days of our involvement with this branch of Home Instead but I have every reason to believe this level of care and attention to detail will help to allow my mum to continue living alone.

The team were brilliant from office staff to carers. They were punctual, always had a smile and a kind word and were incredibly professional, supportive and adapted to an ever changing situation, nothing was too much trouble and we had complete faith in them. The carers treated my dad with the utmost respect and I personally can't thank them enough for all they did for my lovely dad, myself and my sister. Thank you all so much, you were amazing and made so much difference.

The care given has been good to date, each carer is unique in their approach, Dad has said he is comfortable with each.

The caregivers are all kind and considerate even though my parents are reluctant to ask them to do more tasks for them. All my dealings with the admin team have left me feeling supported and I appreciate their care and kindness.