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Home Instead (Fareham and Gosport)

Suite 25B, Katana House, Fort Fareham Business Park, Newgate Lane, Fareham, Hampshire PO14 1AH
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Home Instead (Fareham and Gosport), Fareham
Home Instead (Fareham and Gosport), Fareham
Home Instead (Fareham and Gosport), Fareham

Home Instead Fareham and Gosport is rated as outstanding by CQC (Sept 2019).

They provide quality home care to clients in Fareham, Gosport, Lee on Solent, Stubbington, Portchester, Titchfield, Wickham and surrounding villages.

Home Instead specialises in companionship based support to enable people to remain living independently in their own home. The services range from personal care to home help to assisting with everyday tasks including shopping, errands, accompanying clients to appointments...  

Care Provided by Home Instead (Fareham and Gosport)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (Fareham and Gosport) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Rainbow Wells (General Manager)

Home Instead (Fareham and Gosport) Reviews (89)

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9.8

Home Instead (Fareham and Gosport) has a Review Score of 9.8 (9.794) out of 10, based on 21 reviews in the last 2 years. Over all time Home Instead (Fareham and Gosport) has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Lesley B (Daughter of Client) published on 6 January 2017 Submitted via Postal Card
Overall Experience

Having previously been a business manager in general practice, I am very aware of what standards should be for a home care service. We are all extremely impressed with the level of service and professionalism of the team. The client is the most important person to the team, but also the support they provide for relatives. The carers are superb and the support service provide a very caring, efficient and professional back up. I would highly recommend Home Instead Fareham to anyone looking for support for themselves or their relatives. Thank you for making a very difficult time, for us, bearable, allowing us to continue our lives in the best way possible.

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Review from John W (Client / Service User) published on 28 June 2016 Submitted via Postal Card
Overall Experience

Everything is absolutely excellent. We are all very happy with the care provided.

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Review from J E (Client / Service User) published on 27 April 2016 Submitted via Postal Card
Overall Experience

My husband has been receiving excellent care 2 days a week as he has Home Instead and needs help with many activities of daily living. At the beginning of April I fell and fractured my left shoulder which required extensive surgery which has required me to need help. As I am his carer 24-7 I immediately contacted the company for emergency help every day. Help was provided the evening of my accident and every day since at least 3 times a day. They have been wonderful. Without their care and support my husband would have had to go into a care home which would have made him very disorientated, he has been able to stay happily at home.

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Review from B F (Client / Service User) published on 30 March 2016 Submitted via Postal Card
Overall Experience

Very grateful with the care I receive from Home Instead. My carer is very reliable, takes me to appointments with Doctor/Dentist. Helps with my medication. The staff in the office are very quick to sort out any problems I might have.

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Review from Geoff C (Client / Service User) published on 24 March 2016 Submitted via Postal Card
Overall Experience
The ladies who attend here are without exception pleased to complete any task, even to them without comment or question. They are interested in me and my life history which is not in anyway intrusive or private.
I do appreciate the way that each of them are keen to ensure that the bathroom and kitchen are maintained to the high standard expected from the day that they started here.

They get good backup for their company who are quick to advise any problems by telephone. Any occasional change of staff is to the high standard of my original ladies.

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Review from James S (Partner of Client) published on 26 January 2016 Submitted via Website
Overall Experience

Home Instead deliver care to my partner who has a progressive neurological condition with complex health needs. I cannot praise their dedication, professionalism, & genuine care enough. Great effort has been made to match dedicated care givers to my partner, and our team embrace every challenge presented. Our team have very much become friends, and have integrated into our home life beautifully - taking away the feeling of having strangers in our home. It's reassuring to know my partner is being cared for by carers who genuinely care.

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Review from A R (Wife of Client) published on 20 January 2016 Submitted via Postal Card
Overall Experience

I am writing on behalf of my husband, we both agree that the team of carers from Home Instead are excellent both in care they give my husband and their overall willingness and kindness in all situations. Their help is invaluable to us, their time keeping is impeccable and we feel very fortunate to have found this very reliable firm in our hour of need.

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Review from D T (Client / Service User) published on 3 January 2016 Submitted via Postal Card
Overall Experience

Reliable sincere and timely support at all times.

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Treated with Dignity
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Review from June F (Client / Service User) published on 30 December 2015 Submitted via Postal Card
Overall Experience

I am very happy with everything, my carers are as a family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 September 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Home Instead (Fareham and Gosport).

Awards / Recognitions (16)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

Accreditations

There are no accreditations posted yet for Home Instead (Fareham and Gosport).

Meet the Team (7)

Paul Fray
Paul FrayJob Title:DirectorJoined: 2024

Paul is the franchise owner, passionate about client care and oversees all aspects of the business.

He is committed to making Home Instead Fareham the first choice local home care provider and the best employer for both our Care Professionals and our office teams.

Rainbow Wells
Rainbow WellsJob Title:General ManagerJoined: 2021

Rainbow is an experienced senior social care management professional who oversees all day-to- day operations of the business. Her ethos is to lead by example, provide quality care to our clients and promote a positive employee experience for our care professionals.

Laura Manwaring
Laura ManwaringJob Title:Home Care Consultant & Live In LeadJoined: 2023

Laura manages all enquiries for our services and makes all the arrangements to ensure that our care and support is established to meet our clients' needs, preferences and wishes. Laura's guiding ethos is to give for the right reason - and that is, to give for no reason at all.

Andrea Shelton
Andrea SheltonJob Title:Head of People ExperienceJoined: 2019

Having previously worked as a Care Professional supporting our clients. Andrea is passionate about providing excellent care to our clients and ensuring that all our Care Professionals understand our values and have the best onboarding experience.

Emma Burnley
Emma BurnleyJob Title:Care ManagerJoined: 2020

Emma has joined Home Instead as a Care Professional and has progressed to overseeing a team of care professionals and the clients we support. Emma fosters a positive and empowering environment for her team and clients.

Sue Neat
Sue NeatJob Title:Community Engagement OfficerJoined: 2022

Sue works within our community, establishing strong connections with local people and businesses.

Emma Hutchinson
Emma HutchinsonJob Title:Administrative Support OfficerJoined: 2014

Since 2014, Emma has been a dedicated member of Home Instead in Fareham. Starting as a Care Professional, she now also handles administrative tasks. Emma is committed to delivering personalised care and supporting the team.

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