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Home Instead (Fareham and Gosport)

Suite 25B, Katana House, Fort Fareham Business Park, Newgate Lane, Fareham, Hampshire PO14 1AH
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Home Instead (Fareham and Gosport), Fareham
Home Instead (Fareham and Gosport), Fareham
Home Instead (Fareham and Gosport), Fareham

Home Instead Fareham and Gosport is rated as outstanding by CQC (Sept 2019).

They provide quality home care to clients in Fareham, Gosport, Lee on Solent, Stubbington, Portchester, Titchfield, Wickham and surrounding villages.

Home Instead specialises in companionship based support to enable people to remain living independently in their own home. The services range from personal care to home help to assisting with everyday tasks including shopping, errands, accompanying clients to appointments...  

Care Provided by Home Instead (Fareham and Gosport)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (Fareham and Gosport) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Rainbow Wells (General Manager)

Home Instead (Fareham and Gosport) Reviews (89)

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9.8

Home Instead (Fareham and Gosport) has a Review Score of 9.8 (9.794) out of 10, based on 21 reviews in the last 2 years. Over all time Home Instead (Fareham and Gosport) has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from C L (Nephew of Client) published on 7 December 2018 Submitted via Postal Card
Overall Experience

Excellent service. Very reliable and always on time. Caregivers extremely good and supportive. Can't fault.

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Review from J O (Daughter of Client) published on 14 November 2018 Submitted via Postal Card
Overall Experience
My mother has been having home care from Home Instead for the past 8 months.

It has been a complete success, the carers are all very kind, truly care and have terrific empathy. Having Home Instead has brought back a sparkle to mum, from their stimulation and totally enhanced her quality of life.

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Review from Samantha M (Daughter of Client) published on 24 July 2018 Submitted via Website
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I can not thank Home Instead enough for all their help and support they have offered to us as a family, to allow my father to stay independent for a while longer.

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Review from Ruby S (Client / Service User) published on 3 April 2018 Submitted via Postal Card
Overall Experience

Carers are always on time. They always show willing for any jobs I ask them to do. More than satisfied with the organisation.

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Review from Irene M (Client / Service User) published on 29 March 2018 Submitted via Postal Card
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I am very pleased with the services.

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Review from A M (Client / Service User) published on 29 March 2018 Submitted via Postal Card
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Make me feel supported and safe.

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Review from A T (Client / Service User) published on 29 March 2018 Submitted via Postal Card
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I am very pleased with the support and help I get from the carer. She has never let me down, perfect attendance and a well-trained helper.

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Review from Derek H (Client / Service User) published on 29 March 2018 Submitted via Postal Card
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I am completely satisfied with the service and tuition received.

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Review from Jean H (Daughter of Client) published on 29 March 2018 Submitted via Postal Card
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From the first phone call, I had every faith that Home Instead Senior Care was the way forward for our needs.

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Review from Gillian E (Client / Service User) published on 23 March 2018 Submitted via Postal Card
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The carers are all excellent ladies who do all they can to make life more pleasant. I haven't one thing that needs doing that they do and more. I would certainly recommend them to anyone. They treat me so well all the time and also spend time having a chat. I cannot praise them enough. You are so lovely and I find they are such wonderful ladies.

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Review from Elsie B (Client / Service User) published on 13 March 2018 Submitted via Postal Card
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Excellent service, always willing to help and go that extra mile.

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Review from Gillian E (Client / Service User) published on 20 February 2018 Submitted via Postal Card
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I am extremely happy with the help shown to me by each of the carers that come to me. They are all very kind, caring and offer to do so much for me and the house. Staff are very kind and helpful. I have already mentioned to friends and family how much they have helped me adjust to my much-reduced way of life and have given me every support in my mental and physical wellbeing and built up my confidence and I can't thank them enough.

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Review from Catherine J (Daughter of Client) published on 1 December 2017 Submitted via Postal Card
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I have found this service excellent. My mum (who is not the easiest person) has taken to her care helper. All the staff I have had to deal with have been very helpful and friendly and also very understanding of my situation and needs.

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Review from Rupert F (Client / Service User) published on 22 June 2017 Submitted via Postal Card
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Very efficient and caring company to deal with.

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Review from D S (Son-in-law of Client) published on 25 May 2017 Submitted via Postal Card
Overall Experience

Reliable - helpful - understanding.

Home Instead have done what has been asked and needed to be done, and we are very happy with my mother-in-law's welfare and are assured that she is getting the best available help and care in this service.

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Review from Janet K (Client / Service User) published on 28 April 2017 Submitted via Postal Card
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Service is fantastic and life changing. The caregivers are marvellous.

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Review from June S (Client / Service User) published on 28 April 2017 Submitted via Postal Card
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The company is wonderful and the girls are wonderful. They keep me in touch and up to date. They are always on time and are friendly, we can talk about anything.

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Review from Veronica L (Daughter of Client) published on 28 April 2017 Submitted via Postal Card
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Both carers show my mother dignity and respect and try their best to fulfil her individual needs. They understand the concept of supporting the whole family. The care received is very much appreciated.

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Review from Ingrid B (Daughter of Client) published on 7 February 2017 Submitted via Website
Overall Experience

When Mum died two years ago I was very worried about Dad's desire to remain in his home. He didn't want to move nearer to me as he and Mum had been in their residence for over 30 years. I had seen the standard of care offered by some agencies and knew these wouldn't suit Dad. By pure chance I found Home Instead and, after reading some reviews online, I phoned the Fareham number. From the moment my call was answered by the Director I felt that Dad would be in safe hands.

Two years on, despite Dad's deteriorating health, he thrives on the care, commitment, respect, affection and humour shown by his 'dream team' and from all of the support staff and directors within the Fareham office. I live and work an hour and a half away and know that I can rely on Home Instead to be there for Dad through good days and bad, coping with health issues, appointments and crises and supporting me when the going gets tough.

Home Instead aren't an agency - they're part of our family!

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Review from Lynda K (Goddaughter of Client) published on 18 January 2017 Submitted via Postal Card
Overall Experience
Excellent, kind, caring and considerate carers.
Each in their own way, allow my 96year old godmother to maintain a standard of life she used to. Enhanced by the time the carers take to entertain and amuse her with sensible input and trips out.

I would have no hesitation in recommending Home Instead as an excellent care company.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 September 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

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Awards / Recognitions (16)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

Accreditations

There are no accreditations posted yet for Home Instead (Fareham and Gosport).

Meet the Team (7)

Paul Fray
Paul FrayJob Title:DirectorJoined: 2024

Paul is the franchise owner, passionate about client care and oversees all aspects of the business.

He is committed to making Home Instead Fareham the first choice local home care provider and the best employer for both our Care Professionals and our office teams.

Rainbow Wells
Rainbow WellsJob Title:General ManagerJoined: 2021

Rainbow is an experienced senior social care management professional who oversees all day-to- day operations of the business. Her ethos is to lead by example, provide quality care to our clients and promote a positive employee experience for our care professionals.

Laura Manwaring
Laura ManwaringJob Title:Home Care Consultant & Live In LeadJoined: 2023

Laura manages all enquiries for our services and makes all the arrangements to ensure that our care and support is established to meet our clients' needs, preferences and wishes. Laura's guiding ethos is to give for the right reason - and that is, to give for no reason at all.

Andrea Shelton
Andrea SheltonJob Title:Head of People ExperienceJoined: 2019

Having previously worked as a Care Professional supporting our clients. Andrea is passionate about providing excellent care to our clients and ensuring that all our Care Professionals understand our values and have the best onboarding experience.

Emma Burnley
Emma BurnleyJob Title:Care ManagerJoined: 2020

Emma has joined Home Instead as a Care Professional and has progressed to overseeing a team of care professionals and the clients we support. Emma fosters a positive and empowering environment for her team and clients.

Sue Neat
Sue NeatJob Title:Community Engagement OfficerJoined: 2022

Sue works within our community, establishing strong connections with local people and businesses.

Emma Hutchinson
Emma HutchinsonJob Title:Administrative Support OfficerJoined: 2014

Since 2014, Emma has been a dedicated member of Home Instead in Fareham. Starting as a Care Professional, she now also handles administrative tasks. Emma is committed to delivering personalised care and supporting the team.

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