nothing is too much trouble for her or any of the other carers that attend to MumJessie M(Daughter of Client/Service User)
I am very happy with the service that is provided and enjoy my daily visitF K(Client / Service User)
nothing is too much trouble for her or any of the other carers that attend to MumJessie M(Daughter of Client/Service User)
I am very happy with the service that is provided and enjoy my daily visitF K(Client / Service User)
Right at Home Loughton, Redbridge & Waltham Forest provides a range of quality home care services, from one hour up to 24/7 care on a long or short term basis. It is an established provider of care at home and has been operating from the Chingford area for over 10 years.
They offer consistent Carers and a reliable, flexible service that is highly personalised to Clients' individual needs and preferences for...
Right at Home Loughton, Redbridge & Waltham Forest provides a range of quality home care services, from one hour up to 24/7 care on a long or short term basis. It is an established provider of care at home and has been operating from the Chingford area for over 10 years.
They offer consistent Carers and a reliable, flexible service that is highly personalised to Clients' individual needs and preferences for home care. Professionals help people maximise their quality of life at home, build a better future for themselves and feel less isolated or lonely at home.
Staff provide services in a number of key areas; Care and Companionship, Physical Assistance, Hospital to Home, 24/7 Live-in Care, Specialist Complex and Nurse-led Care focusing on Dementia, Acquired Brain Injury, Neurological conditions and Palliative care. Their experienced staff members are always on hand to discuss the right level of Care tailored to Clients' needs.
Right at Home UK was honoured with the prestigious 'Established Franchisor of the Year' award by the British Franchise Association in 2024 and later, establishing its reputation further with the 'European Franchise of the Year' award by the European Franchise Federation in 2025.
Supported by Right at Home’s global reputation and expertise, Right at Home Loughton, Redbridge & Waltham Forest is a local business with a clear vision to be one of the very best home care providers in the Greater London area.
Areas covered include: Chingford, Walthamstow, Loughton, Chigwell, Buckhurst Hill, Hainault, Highams Park, Woodford, South Woodford, Wanstead, Barkingside, Seven Kings, Ilford and Snaresbrook.
Care Provided by Right at Home Loughton, Redbridge & Waltham Forest
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
45 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £36.50
Weekly Live-in Care
From £1,477
Contact Right at Home Loughton, Redbridge & Waltham Forest to get a personalised quote:
The price(s) shown are provided by the agency. Contact Right at Home Loughton, Redbridge & Waltham Forest for full pricing details and T&Cs.
Right at Home Loughton, Redbridge & Waltham Forest has a Review Score of 9.9 (9.915) out of 10, based on 17 reviews in the last 2 years. Over all time Right at Home Loughton, Redbridge & Waltham Forest has 79 reviews.
Reviewer Connection to Right at Home Loughton, Redbridge & Waltham Forest
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Showing 79 reviews matching selected criteria
Review from Sean G (Son-in-law of Client) published on 1 April 2020 Submitted via Postal Card•
Overall Experience
My relative is very happy with his care. I'm kept informed of any changes and communication with the main office is great.
My relative is very happy with his care. I'm kept informed of any changes and communication with the main office is great.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Nephew of Client) published on 19 March 2020 Submitted via Postal Card•
Overall Experience
Trouble getting information correct on care plan and getting information on what care had been carried out relative to that care plan.
Trouble getting information correct on care plan and getting information on what care had been carried out relative to that care plan.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Harold P (Partner of Client) published on 24 October 2019 Submitted via Postal Card•
Overall Experience
The carers are very good and patient with the client. Slight problem with late attendances and change of carer without notice. Also time changes. Overall service is good.
The carers are very good and patient with the client. Slight problem with late attendances and change of carer without notice. Also time changes. Overall service is good.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E V (Client / Service User) published on 12 September 2019 Submitted via Postal Card•
Overall Experience
The carers that come in are helpful. I am treated with respect that I sometimes feel guilty.
The carers that come in are helpful. I am treated with respect that I sometimes feel guilty.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elisabeth P (Client / Service User) published on 22 August 2019 Submitted via Postal Card•
Overall Experience
I am very pleased with the care that is provided each morning. I have found the carers professional, helpful and positive. They have arrived on time and made the best use of the hours available to them.
I have no complaints at all.
I am very pleased with the care that is provided each morning. I have found the carers professional, helpful and positive. They have arrived on time and made the best use of the hours available to them.
I have no complaints at all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anna G (Daughter of Client) published on 16 August 2019 Submitted via Postal Card•
Overall Experience
We have found their service very efficient with very courteous staff. On the whole, they provide a high level of care.
We have found their service very efficient with very courteous staff. On the whole, they provide a high level of care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A W (Stepson of Client) published on 7 August 2019 Submitted via Postal Card•
Overall Experience
Carers were very pleasant and helpful; stayed with the clients for hours when she had falls.
Carers were very pleasant and helpful; stayed with the clients for hours when she had falls.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rosemarie B (Client / Service User) published on 5 August 2019 Submitted via Postal Card•
Overall Experience
I am very satisfied with the service of Right at Home.
I am very satisfied with the service of Right at Home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Roy A (Client / Service User) published on 28 March 2019 Submitted via Postal Card•
Overall Experience
As a housebound single man I receive excellent care from two carers who make sure that I am prepared for bed, take my medication and see me upstairs. I do not yet need help with undressing and putting on pyjamas but shall in future.
At present, I am 86.
As a housebound single man I receive excellent care from two carers who make sure that I am prepared for bed, take my medication and see me upstairs. I do not yet need help with undressing and putting on pyjamas but shall in future.
At present, I am 86.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F K (Client / Service User) published on 13 March 2019 Submitted via Postal Card•
Overall Experience
I am very happy with the service that is provided and enjoy my daily visits and I am very happy with my carers.
I am very happy with the service that is provided and enjoy my daily visits and I am very happy with my carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S K (Client / Service User) published on 24 November 2017 Submitted via Review Postal Card•
Overall Experience
We have used Right at Home care services since August 2016. My wife and I both have limited mobility issues and the service provided suits out needs admirably. The service is flexible with more or less attendances/time in attendance available at short notice.
We have used Right at Home care services since August 2016. My wife and I both have limited mobility issues and the service provided suits out needs admirably. The service is flexible with more or less attendances/time in attendance available at short notice.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Paresh G (Son of Client) published on 17 November 2017 Submitted via Website•
Overall Experience
We first started using Right at Home (Loughton, Redbridge & Waltham Forest) in July 2015 when my Father, who was 83 years old, acquired an arm fracture. He was a sufferer of stroke-related diseases, i.e. Falling problems, via hypotensive blood pressure drops; dysphagia swallowing problem; and...
We first started using Right at Home (Loughton, Redbridge & Waltham Forest) in July 2015 when my Father, who was 83 years old, acquired an arm fracture. He was a sufferer of stroke-related diseases, i.e. Falling problems, via hypotensive blood pressure drops; dysphagia swallowing problem; and vascular dementia.
The care plan made prompt and accurate care assessments and each morning we got a carer, from Right at Home (Loughton, Redbridge & Waltham Forest) for personal hygiene and cleaning. The care plan was very thorough. And punctuality and performance of the Right at Home (Loughton, Redbridge & Waltham Forest) carer exemplary in the first instance. Punctuality was enshrined in their office management instructions and carers were never non-punctual. There was good assistance with myself, as live-in carer, with matters of lifting and moving of my Father, who was 5ft 8In and 12 Stone.
We had then doubled the care plan, to do morning and evening personal hygiene and cleaning. Which worked out well.
Staff
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Management
Treated with Dignity
Value for Money
Review from Sue W (Daughter of Client) published on 24 October 2017 Submitted via Website•
Overall Experience
My Mum needs help and care, her usual carer, is not just loving and caring to Mum but she is the same with my sister and myself and nothing is too much trouble for her or any of the other carers that attend to Mum. If there is any problem that myself or my sister have come across, for example...
My Mum needs help and care, her usual carer, is not just loving and caring to Mum but she is the same with my sister and myself and nothing is too much trouble for her or any of the other carers that attend to Mum. If there is any problem that myself or my sister have come across, for example raising Mums level of care, there is always someone on the end of the phone that deal with the issue promptly and in a kind and friendly manner.
I highly recommend the Right at Home team for care needs.
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Management
Treated with Dignity
Value for Money
Review from Jackie W (Daughter of Client) published on 23 October 2017 Submitted via Website•
Overall Experience
Wonderful care provided by all the carers who helped look after my Dad up until his death. Great support given to my Mum. Many thanks
Wonderful care provided by all the carers who helped look after my Dad up until his death. Great support given to my Mum. Many thanks
Staff
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Management
Treated with Dignity
Value for Money
Review from Theresa M (Partner of Client) published on 30 August 2017 Submitted via Review Postal Card•
Overall Experience
We are very pleased with the carers we have been sent so far, as we have only been with the company a couple of weeks. The morning and tea time visits are in time, which means a lot to us and makes our life easier.
They all seem very professional.
We are very pleased with the carers we have been sent so far, as we have only been with the company a couple of weeks. The morning and tea time visits are in time, which means a lot to us and makes our life easier.
They all seem very professional.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael L (Son of Client) published on 28 June 2017 Submitted via Review Postal Card•
Overall Experience
As it's now been 6 months since Right at Home started providing daily care for mum, I thought I would write a review. Mum is a very independent and strong-willed 95-year-old lady who at the start was reluctant to accept help from anyone. However as the months have passed, she increasingly enjoys...
As it's now been 6 months since Right at Home started providing daily care for mum, I thought I would write a review. Mum is a very independent and strong-willed 95-year-old lady who at the start was reluctant to accept help from anyone. However as the months have passed, she increasingly enjoys the care, chat and gossip with carers that she now regards as her friends. Right at Home have been brilliant at understanding and responding to mum's changing needs and feelings, which have clearly transformed her life. It has made a massive difference to mum's life and I would like to thank you all very much indeed.
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Management
Treated with Dignity
Value for Money
Review from Coral D (Wife of Client) published on 24 May 2017 Submitted via Website•
Overall Experience
Very happy with carers who were attentive and helpful to both myself and husband. Occasionally had to ask them to come early as going to the hospital and usually not a problem.
Have only stopped using the company as need full-time help now and will return if the situation changes in the future.
Very happy with carers who were attentive and helpful to both myself and husband. Occasionally had to ask them to come early as going to the hospital and usually not a problem.
Have only stopped using the company as need full-time help now and will return if the situation changes in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R N (Client / Service User) published on 22 May 2017 Submitted via Review Postal Card•
Overall Experience
Staff: Almost all fully competent. All helpful, caring, polite, respectful, friendly, willing to do things our way. Hygiene is a priority (unlike many agencies). Office staff helpful. Management flexible and accommodating with changing/adding sessions.
Staff arrive on time and are always a...
Staff: Almost all fully competent. All helpful, caring, polite, respectful, friendly, willing to do things our way. Hygiene is a priority (unlike many agencies). Office staff helpful. Management flexible and accommodating with changing/adding sessions. Staff arrive on time and are always a pleasure to have in the house.
Very satisfied with the calibre of carers on the whole.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maureen R (Sister of Client) published on 11 April 2016 Submitted via Website•
Overall Experience
I am very happy with the care and support that is been provided for my sister, all the carers are very caring and reliable. The management are and have been available for when I've needed to speak with them. I am very glad that we chose Right at Home.
I am very happy with the care and support that is been provided for my sister, all the carers are very caring and reliable. The management are and have been available for when I've needed to speak with them. I am very glad that we chose Right at Home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 April 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Right at Home Loughton, Redbridge & Waltham Forest.
There are no accreditations posted yet for Right at Home Loughton, Redbridge & Waltham Forest.
Meet the Team (5)
Jesant SamjiJob Title Managing Director
Jesant is our Managing Director.
Kresh RamanahJob Title Registered Manager
Kresh is our Registered Manager
Selvet HassanJob Title Deputy Manager
Selvet is our Deputy Manager
Rima PatelJob Title Recruitment Coordinator
Rima is our Recruitment Coordinator
Amrit SehmiJob Title Care Coordinator
Amrit is our Care Coordinator.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Loughton, Redbridge & Waltham Forest to verify any information. View our terms and conditions. Right at Home Loughton, Redbridge & Waltham Forest has an Enhanced Service -what an Enhanced Service includes.
