Right at Home Loughton, Redbridge & Waltham Forest

The carers that come in are helpful. I am treated with respect that I sometimes feel guilty.

I have no complaints at all.

We have found their service very efficient with very courteous staff. On the whole, they provide a high level of care.

Carers were very pleasant and helpful; stayed with the clients for hours when she had falls.

I am very satisfied with the service of Right at Home.

At present, I am 86.

I am very happy with the service that is provided and enjoy my daily visits and I am very happy with my carers.

We have used Right at Home care services since August 2016. My wife and I both have limited mobility issues and the service provided suits out needs admirably. The service is flexible with more or less attendances/time in attendance available at short notice.

We first started using Right at Home (Loughton, Redbridge & Waltham Forest) in July 2015 when my Father, who was 83 years old, acquired an arm fracture. He was a sufferer of stroke-related diseases, i.e. Falling problems, via hypotensive blood pressure drops; dysphagia swallowing problem; and vascular dementia.

The care plan made prompt and accurate care assessments and each morning we got a carer, from Right at Home (Loughton, Redbridge & Waltham Forest) for personal hygiene and cleaning. The care plan was very thorough. And punctuality and performance of the Right at Home (Loughton, Redbridge & Waltham Forest) carer exemplary in the first instance. Punctuality was enshrined in their office management instructions and carers were never non-punctual. There was good assistance with myself, as live-in carer, with matters of lifting and moving of my Father, who was 5ft 8In and 12 Stone.

We had then doubled the care plan, to do morning and evening personal hygiene and cleaning. Which worked out well.

I highly recommend the Right at Home team for care needs.

Wonderful care provided by all the carers who helped look after my Dad up until his death. Great support given to my Mum. Many thanks

We are very pleased with the carers we have been sent so far, as we have only been with the company a couple of weeks. The morning and tea time visits are in time, which means a lot to us and makes our life easier.

They all seem very professional.

As it's now been 6 months since Right at Home started providing daily care for mum, I thought I would write a review. Mum is a very independent and strong-willed 95-year-old lady who at the start was reluctant to accept help from anyone. However as the months have passed, she increasingly enjoys the care, chat and gossip with carers that she now regards as her friends. Right at Home have been brilliant at understanding and responding to mum's changing needs and feelings, which have clearly transformed her life. It has made a massive difference to mum's life and I would like to thank you all very much indeed.

Have only stopped using the company as need full-time help now and will return if the situation changes in the future.

Very satisfied with the calibre of carers on the whole.

I am very happy with the care and support that is been provided for my sister, all the carers are very caring and reliable. The management are and have been available for when I've needed to speak with them. I am very glad that we chose Right at Home.