Beloved Homecare

We have used Beloved Care for a while for our Mother who is 99 years old and lives independently. They are great and work with us to give Mum the best care possible. We have been working together this month to improve her mobility. Mum loves the team as they make her feel special and take the time to talk with her whilst caring for her. They give her the confidence to move around her flat. We talk regularly to the team about updates on Mum's care. We have no reservation about recommending Beloved Care to anyone looking for excellent care for their family. Special members of the family need excellent care which Beloved Care delivers.

When my father came home from hospital after a fall, he was in a terrible state and we were so shocked to see how his condition had deteriorated over a five day period. He was dropped off by the ambulance crew unable to stand unassisted and totally incontinent. We were left with no equipment at all to help my mother, who’s 84 and my sister and I. I rang up Beloved Homecare after a personal recommendation and they were amazing. The care manager came out early the very next morning to assess my Dad and give us much needed advice. She was reassuring, knowledgeable and practical and helped us to get our heads around what would be best for my Dad. She even lent us a commode which was such a help until we could sort out a plan. She had a lovely manner and her experience in these situations was such a help to us. I would highly recommend them from our experience.

They are very willing to do anything that is required. They are very thoughtful, loving, kind and very caring. She looks forward to their visits and talks about them to me often. I would have no hesitation in recommending them to anyone.

My Mum has been in the care of Beloved Homecare for some time now. I can honestly say she is getting the best care possible. The staff are all wonderful with her. She looks upon them as friends. Nothing is too much trouble for them and in view of the fact that they have looked after her whilst having the Covid 19 is remarkable. They have even let us have video chats with Mum. Me and my family cannot thank or praise them enough for the great care that they all give. They go above and beyond the call of duty.

It has helped my sister and me by reducing the anxiety and worry about our Mum's health and wellbeing.

Beloved has been caring for my Mum who is 93 for several years. When I say caring, I know from direct experience that all the staff - in the office and in the front line really care about Mum's health, well being and happiness and do everything they can to help her live as normal a life as possible while confined to her house. The carers are without exception, professional, sensitive and genuinely caring. My Mum loves them all. The company has a rigorous selection process for staff and provides training and a decent financial package. This shows in the quality of the carers. The Managing Director and Care Manager are directly involved in the day to day running of the company and are always directly available for advice and support. They set the tone for all of the company's staff. All of this gives my wife and I who live 100 miles away, peace of mind and confidence that Mum is in good hands. I thoroughly recommend Beloved Homecare.

The Heritage team were all extremely caring and helpful with our Mother. Even though she is hard to understand the carers seemed to know what she needed. If there were any concerns, this was fed back to the managers and ourselves. I would have no hesitation in recommending this team. They all wear name badges, introduce themselves and are smart and professional.

Carers and management alike understand the needs of my father which greatly helps with peace of mind for the family.

The improvement in my well-being since I began my care treatment has been very noticeable. The support I am getting has made me feel a lot more sociable and confident. I am very happy with my carer and the team.

Heritage have made a huge difference to the quality of life my dad has - he has dementia and mobility issues which hampered him and how much he enjoyed life. The carers from Heritage then came along and have been so helpful and now I have peace of mind that he is being looked after when they visit him twice daily and also help him with a weekly clean of his bungalow. The app from Heritage allows me to see how he is after each visit and gives me peace of mind whilst I am at work. I honestly, don't know how I would have been able to cope over the last few months without them. Professional and so caring. Thank you.

Heritage staff and especially my wife's companion have become a special family partnership.

Not only has the care and attention been of great assistance and benefit to my Dad, it has also given us, his immediate family, immense peace of mind, allowing us to concentrate on our normal day to day working life and our regular visits are now as a family, not carers.

During a difficult period, the managers were absolutely superb, very understanding and accommodating even in the most difficult of circumstances. The staff at the company were A1 and I would recommend this company to anyone.

Care at home is a difficult issue, I would not hesitate to recommend Heritage Healthcare, they did us proud.

We have been using Heritage Healthcare for a year. All promises/commitments have been fulfilled. First class support and care. A life-enhancing service. A great company.

Carers are on time, friendly and courteous.

I would like to think this review was sent to all agencies as I have experience with other agencies which are not good.

We have been very happy with the service, support and follow-up we’ve received from Heritage Healthcare (Trafford). The entire team has been extremely accommodative and responsive to our specific needs.

Heritage has managed to find a Carer who is a very good fit for Dad resulting in him making significant progress in his rehabilitation in the short time they have been together. This has really helped the Family a lot because we know our parents are in good hands and we do not worry as much as before. We have even managed to set up a messenger app group to provide us with a way of communicating with the Carer. This has really helped since the Carer is in regular touch with the Family and asks questions or provides updates when needed. He has become part of our family.

All in all, we couldn’t be happier with the ways things have gone over the past couple of months and we thank the entire Heritage Healthcare team for the service they provide to the community and for caring about the individual!

The care my father has received is excellent and personalised. The team are responsive and want to make sure all needs are met. Thank you!

The support given by Heritage Healthcare Trafford puts my mind at rest that mum is being cared for safely and with dignity.