We have been absolutely delighted with my husband's carers.T A(Wife of Client/Service User)
We have been absolutely delighted with my husband's carers.T A(Wife of Client/Service User)
Caremark Sutton focuses on skilled support that enables clients to live independently in their own homes, specialising in holistic care that incorporates the needs of the whole person.
Care workers look to build strong relationships with each client, with a 'friends and family' test in place to establish that provision is the same as everyone would all want for their loved ones.
Areas of Sutton covered include Carshalton, Cheam, Hackbridge, Rose Hill, St Helier and Worcester Park.
Care Provided by Caremark Sutton
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33 - £35
- Weekly Live-in Care Fees: £1,500 - £2,000
For further price information please arrange a free consultation
Contact Caremark Sutton to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Rupesh Thomas (Nominated Individual)
Caremark Sutton Reviews (80)
Caremark Sutton has a Review Score of 9.8 (9.795) out of 10, based on 15 reviews in the last 2 years.
Over all time Caremark Sutton has 80 reviews.
My wife has been cared for by Caremark Sutton since September 2025, after having suffered a stroke in July. Carers come in the morning to wash and dress her and in the evening to wash and prepare her for bed. They also administer her medication, sort her clothing and, in the morning, make our bed The four ladies who do this are kind, considerate, attentive and professional and have become family friends.
The care company is veery good. They look after me very well. All my appointments and all other needs have been done correctly.
Thank you for your kind words, so happy to read your feedback!
Frist class. Couldn't be better. I am very satisfied with your service. All cares are very good.
This is wonderful to read, thank you so much for your comments.
My sister and I have been using caremark for our mother who has dementia. The carer they provided has been living with my mum since last year and I can't begin to explain how much she has helped her and us. It was a difficult decision for us to take but has transpired to be an excellent one.
Thank you Peter for taking the time to share your experience. We understand how difficult the decision can be when arranging care for a loved one. We are delighted to hear that the live in carer has made and continues to make a positive difference for both your mother and your family. Thank you again for placing your trust in Caremark.
I have three carer who assist me companionship and personal care. All work well with me me to ensure that i receive the quality of care tha i need. I am pleased with the overall Caremark Sutton provide
Thank you so much for your valuable feedback, our carers and us are so happy to read this comment of yours!
Caremark have been amazing assisting my dad Stanley with homecare needs sine the passing of my mum. My dad is very fond of Erica who is so attentive and friendly and he looks forward to her weekly visits. I would thoroughly recommend Caremark :-)
Thank you Karen so much for your lovely review. It is wonderful to hear how much your dad enjoys Erica's visits she will be thrilled to know the difference she is making. Your recommendation means a lot to us and we are extremely grateful.
Caremark have been providing help for my husband since 2022. They are reliable and responsive to his needs and any changes we might make. The length of time we have been using them indicates our satisfaction with the service.
Thank you for taking the time to leave us a review it is much appreciated. We are really grateful for the trust you and your husband have placed in us over the years. It is great to hear that your experience continues to be a positive one and that you have found our team reliable and responsive when things change. Thank you again for your kind words we are glad to be able to support you both.
Caremark have been looking after my son for many years and always found the carers kind, caring and respectful. They speak good English which is important for my son who is blind. Office staff are always helpful when I need to change times/days for my son. I have been very unwell over the last few month and this can change very quickly this means I know there will be someone there when needed. They have also been emotional supportive to my son over this times as it has been very stressful for him.
We are so grateful to you for taking the time to write this review especially knowing you have been unwell over the past few months. It is really lovely to hear your feedback. We know how important flexibility is particularly during difficult and unpredictable times so we are glad we have been able...
The office staff have always been very helpful and efficient in their roles and this is irrespective of any problems or requests we may pass to them.
Overall Caremark have been an efficient company to us.
Thank you so much for your kind feedback. We are really pleased to hear our carers have been consistently on time and attentive to your wife's needs we know how important that reliability is so it is great to hear it is making a difference. It is also lovely to hear your praise for our office team...
Caremark have been looking after my mum for several years now and all the carers are very kind and gentle with her. Everything is always left neat and tidy and I feel confident she is always in good hands.
Thank you so much for your kind words. It really means a lot to hear that your mum is being well cared. We truly appreciate your trust in us. Many thanks.
I have nothing but praise for Caremark Sutton and their wonderful carers who look after my brother. Everyone at Caremark are supportive and understanding towards my brother, and the carers are really the best!
Thank you so much for your wonderful feedback. We greatly appreciate your thoughtful words and are delighted to know that our support has made a positive impact on your brother.
Caremark Sutton are fantastic, I could not fault them. They have made such an impact on our family, that it feels like they have become our family. One particular lady, Fiona, is amazing and always cared for my mum with a smile on her face. They became very close and Fiona took time to know mum and learn what works for mum and makes her happy. Together they would sing and call each other sunshine. It made my mum so happy. The care managers are fantastic at doing spot checks and dealing with any concerns. Mum sadly passed last month and even now Caremark are still supporting me.
We are incredibly sorry for your loss Sarah and we are truly grateful you took the time to write such a heartfelt review at such a difficult time. It means a great deal to hear how much of a positive impact the team had on your family and especially how special the bond was between your mum and...
The wonderful carers, were professional, kind and well trained in Dementia care for the more challenging days. They were always on time, left the kitchen spotless and kept us informed of changes they noticed in their clients. As I don't live near by I was reassured that their needs were being met and had regular updates by email and calls.
The carers over time visiting 4 x a day became like extended family and brought must laughter and compassion to the family home. I couldn't have done it without them, especially with both parents becoming bedbound.
With both of them now in a nursing home, I am left very grateful with our time with Caremark.
Thank you so much for taking the time to write such a kind and thoughtful review It truly means a great deal to all of us It is wonderful to read your feed back and we are incredibly grateful that your experience over the years has been such a positive one Supporting your family has been a...
Your communication is excellent, you are very quick to respond to calls, queries and emails. My daughter gets regular reviews, which is very good.
I just want to say, thank you so much to all the PA's who are supporting my daughter and all the management for the hard work you are doing.
Caremark Sutton you are making a big impact in the community, continue to shine and upholding code of conduct standards.
Thank you for taking the time to write this review, we appreciate it.
The carers were outstanding, caring, respectful, reliable and kind.
Their supervisor was reliable, efficient, a clear communicator, great at exploring different options for my mother as her needs changed, and quick to assist when the carers had concerns about my mother's condition.
It made a huge difference to have peace of mind, knowing the carers coming into my mother's home were trustworthy, reliable and providing excellent personal care and a kindly human touch for her.
I highly recommend this service to others.
Thank you so much for taking the time to write this lovely review.
The company has been flexible with our needs.
Thank you for taking the time to write this review, we appreciate all feedback.
During a very challenging period when both elderly parents required support, Caremark has been wonderful. Professional needs assessment, responsive and sympathetic management contacts, and great care staff to assist at home. Everyone involved has made the effort to connect personally with my parents as well as provide the required support - that's made a real difference in helping them adjust to the situation of accepting care, and for me in being able to trust that their needs are being provided for. For anyone else dealing with this kind of difficult journey, I'd wholeheartedly recommend Caremark as a starting point.
Thank you so much for taking the time to write this lovely review.
Very happy with the service we receive. All of the carers are helpful and friendly. They are cheerful and pleasant when they visit. The Manager is very professional, accommodating, and kind. Every effort is made to meet our needs.
Thank you so much for this wonderful review. We are so pleased you are happy!
From assessment to care implementation on the first day, to the three times a-day amazing care visits and a supervisor follow-up home visit, everything has been incredibly well organised. The carers are well-trained, punctual and polite, caring, empathetic and encouraging. The office staff are so supportive of the family carer, ensuring all the necessary details are passed onto the staff to enable effective care and a smooth transition for all. I’m so glad I found Caremark and grateful for their help in caring for my dad.
Thank you so much for taking the time to write this wonderful review!
Moving to a new borough with new carers, home care made it easy. Any problems are sorted straight away. They are courteous, friendly and helpful, a pleasant change from what I have experienced with other companies. Thoroughly recommend.
Thank you so much for taking the time to write this lovely review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 March 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Sutton.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (5)
Rupesh Thomas is a highly experienced entrepreneur and business leader with over 21 years of experience building and growing successful organisations. As Managing Director of Caremark Sutton, he leads a well-established home care service that has supported the local community for over 13 years.
Driven by a strong commitment to quality care and community impact, Rupesh transitioned into the social care sector to make a meaningful difference in people’s lives. He is focused on delivering high-quality, person-centred home care in Sutton, ensuring clients receive reliable, compassionate support in the comfort of their own homes.
Rupesh is dedicated to strengthening Caremark Sutton’s reputation as a trusted home care provider in Sutton, while fostering a positive, inclusive environment where carers feel valued, supported, and proud of the care they deliver.
Ntombi Ndweni is the Registered Manager at Caremark Sutton, bringing over 25 years of experience in health and social care. A qualified Registered General Nurse and member of the Nursing and Midwifery Council, she combines strong clinical expertise with compassionate, people-focused leadership.
Holding a Level 5 Diploma in Leadership for Health and Social Care, Ntombi specialises in delivering high-quality, person-centred home care in Sutton. She ensures services are safe, compliant, and tailored to individual needs, working closely with multidisciplinary teams to enhance outcomes for clients.
Ntombi is passionate about maintaining the highest standards of domiciliary care, promoting dignity, independence, and respect for every individual. She is also committed to developing her team, creating a supportive environment where carers feel empowered to deliver outstanding home care services in the local community.
Julia Kenneally has previously worked for Caremark (Sutton) as a Field Care Supervisor and then as a Care Coordinator. She has extensive experience in senior supervisory roles and in ensuring compliance with detailed systems.
Julia has a strong personal affinity with our growing customer base and is dedicated to providing the best professional care that we can to each and every customer. She has strong personal links to the geography of Sutton and to the schools and social institutions within the borough.
In December 2022, our team was fortunate to welcome Rukayat as a Senior Field Support Worker, focusing primarily on our children’s services. She has not only brought a wealth of knowledge and expertise to the role but also an unwavering optimism that has since become a beacon of inspiration for the entire team.
Her calm nature, empathy, and reliability are qualities that are indispensable in care, and particularly in supporting our younger customers, which is what you will find Rukayat spending most of her time doing.
Meet Rocky Balboa, our Chief Cuddle Officer ??
He may have introduced himself as a fierce little munchkin, but HR has confirmed he’s actually 90% fluff and 10% chaos. Currently in training (mostly chewing things he shouldn’t and napping mid-task), Rocky is preparing to take on his most important role yet: boosting smiles and delivering top-tier cuddles.
Soon available to book for official cuddle appointments, Rocky accepts payment in treats, belly rubs, and unquestionable admiration.
Frequently Asked Questions about Caremark Sutton
How many Carers does Caremark Sutton employ?
Caremark Sutton employs 44 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Sutton to verify any information. View our terms and conditions. Caremark Sutton has an Enhanced Service - more info.