It is such a welcome surprise to employ a care agency that does what they say they will provide, plus more. I am extremely satisfied with the introduction and support I got from the Director and the way he proactively contacts me and my father, making sure we are both happy, for example to sort out changes/improvements in my father's care plan.
Director and male carer has put into action the many things I wanted covered, with care and attention to everything that is important to my father and myself. It is also great to see how the male carer has developed a great relationship with my father, who has dementia, in such a short time, having starting giving care for him just over 6 weeks ago. The carer puts extra effort into providing my father's care, making small changes to the way things are done, to take into account of my father's wishes, moods and difficulty in doing things, on a daily basis.
It almost seems like the Director and Carer are now members of our 'extended family', all looking out for ways to improve my father's well being and care.
Shortly my father will also get a regular visit from another carer, with PT experience, from Right at Home (Solent) to allow my father to continue to do exercises given at a recent balance course. Without this suggestion from them, my father's mobility would start to decline again, as he unable to do the exercises on his own and can not get to other classes.
My father is now getting the support he should get, far better, 'streets apart', from the variable care (sometimes good, several times bad) previously given by 2 other care agencies employed.
My role is already starting to change back, in part, where possible, to being my father's daughter, to enjoy his company, share moments together and to remove some of the responsibility/hard work of caring for my father. Both myself and my father have greatly benefited from Right at Home (Solent) excellent care and support.
