Search for home care

Manorcourt Homecare (Norwich)

Unit 17 Bowthorpe Shopping Centre, Wendene, Norwich, Norfolk NR5 9HA
Review UsWebsite
Manorcourt Homecare (Norwich) Logo
Jobs
Manorcourt Homecare (Norwich) logo
Manorcourt Homecare (Norwich), Norwich
Manorcourt Homecare (Norwich), Norwich
Manorcourt Homecare (Norwich), Norwich

Manorcourt Homecare Norwich offers a range of bespoke care packages for individuals who wish to remain at home for as long as possible.

A wide range of tailored care packages are available including personal care, respite, live-in care, domestic care, a pop-in-service, meal preparation and escort services.

The experienced and friendly care team are all meticulously trained to ensure the highest standards of care and attention are given.

Care Provided by Manorcourt Homecare (Norwich)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £29.30
Weekly Live-in CareFrom £1,400

We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.

We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.

Contact Manorcourt Homecare (Norwich) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Anne-Marie Brown (Manager)

Manorcourt Homecare (Norwich) Reviews (71)

Submit a Review
9.1

Manorcourt Homecare (Norwich) has a Review Score of 9.1 (9.060) out of 10, based on 34 reviews in the last 2 years. Over all time Manorcourt Homecare (Norwich) has 71 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Manorcourt Homecare (Norwich)
Loading...
Showing 71 reviews matching selected criteria
Review from Malcolm (Son of Client) published on 10 August 2020 Submitted via Website•
Overall Experience

Manorcourt Homecare have been visiting my Mum since the beginning of April 2020. We are very pleased with their staff who are very helpful and kind in everything they do to help Mum each day. Keep up the good work.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margaret R (Client / Service User) published on 2 December 2019 Submitted via Postal Card•
Overall Experience

I find the staff kind, caring and thoughtful. They aim to please and I think we have a very good team leader who works hard. He is very likeable and easy to get on with.

↩Reply from Anne-Marie, Branch Manager at Manorcourt Homecare (Norwich)

Thank you so much for taking the time to review. I will share your feedback with my team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M W (Wife of Client) published on 6 November 2018 Submitted via Postal Card•
Overall Experience

My carers are very polite. They do a lovely job, they are very kind to my husband and kind to me too. I have no concerns regarding my carers. They do a lovely job and are very helpful to us both.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Larry C (Client / Service User) published on 12 March 2018 Submitted via Postal Card•
Overall Experience
I am happy with the service provided and couldn't be happier with how my care is being handled by both the office staff and carers.
All the staff who come to me treat me with respect and dignity.

They always take their time and it is never any trouble for them to support me with anything.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Diane W (Client / Service User) published on 2 November 2017 Submitted via Postal Card•
Overall Experience

I am happy with my care but would prefer a later lunch call.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pauline C (Client / Service User) published on 31 October 2017 Submitted via Postal Card•
Overall Experience

I am very happy with the care service I receive. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen W (Daughter of Client) published on 24 October 2017 Submitted via Website•
Overall Experience

After a couple of really quite bad experiences at the hands of other care providers, we were fortunate to be put into the hands of Manorcourtn Homecare. I cannot recommend them highly enough. My Mum suffers from mild dementia and is completely immobile and since Manorcourt have taken over her care I can see a real change for the better in her. The carers are friendly, respectful, courteous, knowledgeable and always ready to have a laugh with my Mum. If we have any kind of issue, a call to the office is all it takes to sort it out. Having experienced the unacceptable side of adult care, I am pleased and relieved to now be with Manorcourt Homecare and wouldn't hesitate to recommend them if you're looking for someone to care for your loved one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J P (Wife of Client) published on 20 October 2017 Submitted via Postal Card•
Overall Experience

We were pleased to receive help from the Manorcourt Team. My husband hasn't minded them. The only trouble I have found is at time times, they were a bit later than the stated time, which I suppose couldn't be helped.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Patricia J (Client / Service User) published on 2 October 2017 Submitted via Postal Card•
Overall Experience

Very pleased with the caregivers who call on me.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Wife of Client) published on 29 September 2017 Submitted via Postal Card•
Overall Experience

We have found staff helpful, friendly and caring.

We have experienced calls too late and too early eg 3.45 tea call, and morning calls 9.30 am - 10.00 am plus.

Overall we are happy with the dedication of staff and care, and would recommend to others.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Partner of Client) published on 3 August 2016 Submitted via Postal Card•
Overall Experience

Friendly caring staff - usually punctual.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Manorcourt Homecare (Norwich).

Awards / Recognitions (6)

Accreditations

There are no accreditations posted yet for Manorcourt Homecare (Norwich).

Meet the Team (1)

Anne-Marie Brown
Anne-Marie BrownJob Title:Branch ManagerJoined: 2016
Anne-Marie has completed her NVQ 5 in Health & Social Care. She started working at Manorcourt Homecare in 2016 and prior to joining the company was a Senior Care Co-ordinator.
To be good in your role Anne-Marie believes you need to be a good communicator, have a good rapport with all, empathy and respect.
Anne-Marie enjoys all the arts of her day; dealing with challenges and resolving issues is rewarding.
The biggest professional challenge in her current role was being able to turn around an area which was struggling and her biggest career highlight to date was being nominated and selected as a finalist for the carers award and the Groups Star Awards in 2018.
Qualities that make a good home manager are being someone with good organisational skills, and showing respect and empathy towards all staff and service users. To be non-judgmental and not influence your own personal beliefs on others. To lead and guide, not to pressure and demand.
Anne-Marie is looking forward to improving the quality and turnover.

Outside of work, Anne-Marie likes walking her dog on the beach and woodlands with my husband, embarrassing her grandchildren and eating out with friends.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Manorcourt Homecare (Norwich) to verify any information. View our terms and conditions. Manorcourt Homecare (Norwich) has an Enhanced Service -more info.