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Right at Home (Colchester & District)

Unit 6 Chancers Farm, Fossetts Lane, Fordham, Colchester, Essex CO6 3NY
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I would 100% recommend using Right at HomeRenata E(Daughter of Client/Service User)
Right at Home (Colchester & District), Colchester
It has greatly helped him, being able to to be as independent as possibleN H(Son of Client/Service User)
Right at Home (Colchester & District), Colchester
The two ladies who look after me are brilliant, attend to me with dignity and care.J C(Client / Service User)
Right at Home (Colchester & District), Colchester

Right at Home (Colchester & District) provide care and support to people living in their own homes or in a place they choose.

Their team of Caregivers support service users with full-time live-in care, dementia care, and general housekeeping or company on days out and shopping trips.

Staff members complete intensive training before they start work at Right at Home and training continues throughout their career.

Care Provided by Right at Home (Colchester & District)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£40 - £43
Weekly Live-in Care£1,855 - £2,275

Please call us for any further information about our pricing.

Contact Right at Home (Colchester & District) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Gina Emmins (Registered Manager)

Right at Home (Colchester & District) Reviews (100)

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10

Right at Home (Colchester & District) has a Review Score of 10 (9.976) out of 10, based on 28 reviews in the last 2 years. Over all time Right at Home (Colchester & District) has 100 reviews.

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Review from Lilian P (Client / Service User) published on 7 April 2025 Submitted via Postal Card
Overall Experience

The ladies are helpful

Reply from Ben Flannery, Recruitment Executive at Right at Home (Colchester & District)

Thank you so much for your review, assuring you of our best attention at all times.

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Review from V G (Client / Service User) published on 8 January 2025 Submitted via Postal Card
Overall Experience

Carers are like attentive family.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for taking the time to provide this lovely feedback. The team will be so pleased you are happy with their support. Assuring you of our best attention at all times.

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Review from J C (Husband of Client) published on 30 December 2024 Submitted via Postal Card
Overall Experience

The most caring two ladies we have ever met who are prepared to undertake any and many varying jobs. They have lovely personalities, although both are different in many ways. Always punctual and smart and equipped to carry out the projects required.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for taking the time to provide this lovely feedback. It really is appreciated and means so much to the team.

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Review from M S (Client / Service User) published on 17 December 2024 Submitted via Postal Card
Overall Experience

I am very grateful for the care provided by Right at Home. The carers are friendly, caring, and efficient and I feel looked after by the carers and the company. The carers often go out of their way to provide more than just the basic care. For example, shopping, collecting medication, and providing companionship.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for taking the time to provide us with this lovely feedback. We really do appreciate it.

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Review from Rhona J (Daughter-in-law of Client) published on 27 November 2024 Submitted via Postal Card
Overall Experience

My mother-in-law is receiving exceptional care and her needs are fully met, her dignity and respect are a priority. The care services go above and beyond to ensure she is personally cared for. We feel that the service my mother-in-law receives is with the utmost compassion and professionalism. Her main carer is becoming an integral part of her daily care which ensures the family are reassured she is happy and safe in her home.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for taking the time to provide this kind and valuable feedback. We really appreciate it and we will strive to ensure we continue to provide the highest standards of care and support.

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Review from D B (Client / Service User) published on 19 November 2024 Submitted via Postal Card
Overall Experience

All the staff are very kind and helpful and full of understanding.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you very much for your kind feedback. We really appreciate it and we assure you of our continued efforts.

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Review from R M (Client / Service User) published on 19 November 2024 Submitted via Postal Card
Overall Experience

Very happy with the service.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for taking the time to provide this wonderful feedback. We really appreciate it and we will continue to make every effort to provide the highest standards of support.

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Review from Melanie V (Daughter-in-law of Client) published on 8 October 2024 Submitted via Postal Card
Overall Experience

Excellent service, all the staff treat my Mother-in-law with respect, compassion, and kindness, I feel happy that she is safe and well cared for, All of her needs are met and communication is very good.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for taking the time to provide this kind of feedback. We really appreciate it.

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Review from M B (Wife of Client) published on 30 July 2024 Submitted via Postal Card
Overall Experience

Excellent service and all around ten out of ten.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for your kind feedback. We are so glad you are happy with our service.

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Review from Richard B (Husband of Client) published on 30 July 2024 Submitted via Postal Card
Overall Experience

We have a number of different carers which is nice because my wife is very sociable and likes people. All the carers treat her with patience and compassion.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for taking the time to provide us with this feedback. We really appreciate it and assure you of our continued efforts.

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Review from James S (Husband of Client) published on 13 March 2024 Submitted via Postal Card
Overall Experience

Reliable and polite at all times. Would highly recommend if anyone needs support.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for the kind feedback. We really appreciate you taking the time to let us know how we are doing. We will be sure to let the team know.

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Review from B S (Husband of Client) published on 12 March 2024 Submitted via Postal Card
Overall Experience

First class care, wonderful carers. Very accommodating office staff.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for the kind feedback. We will be sure to share it with the care team. Peter

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Review from E B (Client / Service User) published on 12 March 2024 Submitted via Postal Card
Overall Experience

I think Right at Home are the very best. My carers are the best you can have. I would recommend it to anyone.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for your feedback and kind words. We will be sure to pass this on to the team.

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Review from J H (Client / Service User) published on 12 March 2024 Submitted via Postal Card
Overall Experience

I am happy and well served by all carers. I am a happy and lucky lad.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for the kind feedback. It is really appreciated.

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Review from P R (Son of Client) published on 1 March 2024 Submitted via Website
Overall Experience
Contact is punctual and accurate, care is considerate and functional.
All needs are met continuously and without fail, with good consistent communication all the time.
Caregivers give a real sense of responsibility and understanding with, at times, a very awkward and stubborn patient.

Would recommend Right at Home to anyone who has these requirements.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Thank you for taking the time to feedback. It is very much appreciated. We will be sure to pass this on to the care team.

Thank you.

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Review from Stephanie F (Daughter of Client) published on 7 February 2024 Submitted via Website
Overall Experience
I’m really pleased with the service given to my dad. Right at Home contact me about any issues or concerns the caregivers have with regard to my dad’s health and well-being when they happen. This means I can make sure he has everything he needs or arrange appointments for his health needs. I live one hundred miles away so can only see him every other week in person; it’s very reassuring to be ‘kept in the loop’.
Right at Home also let me know if there are any local activities that he might like to attend.
He has recently started to attend the monthly village lunch where he lives, thanks to one of the caregivers finding out about it and arranging to take him. He really enjoys this as it gives him the chance to meet up with old friends that otherwise he might not see.

My dad is very happy with the caregivers he sees and regularly sees the same staff. He has Alzheimer’s so continuity of staff makes it easier for him.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)
Hi Stephanie,

Thank you for your kind feedback. We will pass the feedback on to the team who will really appreciate it. Assuring you of our best attention at all times. Kind regards, Peter.

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Review from Julie M (Mother of Client) published on 1 February 2024 Submitted via Website
Overall Experience

This isn’t a company, they’re extended family. All care/compassion/empathy/professionalism is and has been 100%. Every person we’ve had to deal with has been and is polite/professional/friendly and outstanding.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you so much for the lovely feedback. We really appreciate it. We will pass your feedback on to the team. Kindest regards.

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Review from H P (Son of Client) published on 18 January 2024 Submitted via Postal Card
Overall Experience

Right at home has consistently provided excellent care to my nonagenarian mother. The carers look after her with care, humour and efficiency. The office coordinator, the service extremely well, highly responsive to our needs, reliable and flexible when needed. I have no hesitation in recommending Right at Home to others.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you very much for taking the time to give us your kind feedback. Assuring you of our continued efforts and attention at all times. Kindest Regards

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Review from Michael S (Brother-in-law of Client) published on 26 July 2023 Submitted via Website
Overall Experience

Just used the carers for the first week or so and my sister-in-law is very happy with the carers and their attitude to hard work. Her house now feels clean and tidy. She will need increasing amounts of care and hopefully, these carers will be there for her.

Reply from Peter Flannery, Owner/MD at Right at Home (Colchester & District)

Thank you for your kind review. Assuring you of our continued commitment to providing support of the highest quality. Best Regards.

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Review from J B (Client / Service User) published on 12 April 2023 Submitted via Website
Overall Experience

I have recently been unwell. My carers have been there for me and even managed to make me smile. I really appreciate what they do for me I couldn’t manage without them. I'd like to say a big thank you to them all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (13)

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Meet the Team (4)

Peter Flannery
Peter FlanneryJob Title:Owner OperatorJoined: 2016

Peter Flannery opened Right at Home Colchester and District in January 2016 having made the decision that homecare was a very rewarding way to build a family business and work within the local community, making a positive difference in people’s lives every day.

Peter is married to Katy and together they have three grown-up children, Ben, Joe and Charlotte. Peter and Katy have lived in the Colchester/Dedham Vale area since 1990.

Peter began his management career in the brewing industry working with Grand Metropolitan, Courage and Bass before moving to the staffing industry in 1998, where he operated at the board level for more than 14 years running market-leading staffing businesses in the education sector.

Following his father being diagnosis of Dementia, Peter realised that he could apply his background and experience to the local provision of high-quality home care services.

“High-quality service has always been essential to me throughout my career and my passion for being the best at providing that service is what drives me every day, ” Peter explains, “and nowhere is that more poignant than in homecare provision. I am determined that our team provides the best quality care at home in Colchester and the surrounding district.

“It’s the quality of our people that really make the difference and we put a lot of effort into selecting the highest quality CareGivers, investing in their continuous professional development, providing them with a great environment to work in and ensuring we match their personality and skills closely to our clients’ needs.”

Peter is particularly passionate about the areas of Stroke support and Dementia and is a Dementia Champion. His mother suffered a serious stroke at the age of 28 and he has in-depth personal experience of dealing with the unique challenges of caring for and living with stroke survivors.

Peter says: “It is hugely rewarding to be able to come to work knowing that we make a real difference in people’s lives every day and it is a privilege to work with such a committed team of CareGivers and our fantastic clients and their families.

“A key member of the Right at Home team is Gina Emmins, my highly experienced Registered Manager. We are both looking forward to helping you, your family and friends with whatever your needs or queries maybe.”

Gina Emmins
Gina EmminsJob Title:Registered ManagerJoined: 2019
I started working in care when I was studying in college at the age of 17.

In 2011, I was given an opportunity to join a local Homecare provider as a Caregiver. While working for them I also made up my hours by working in local residential homes. I quickly made my way up the business being promoted to Senior Caregiver, Weekend Service Provider, Assistant Care Manager and Manual Handling Trainer. Then in 2015, I was promoted to Care Manager.

I worked there until 2018 when sadly I was made redundant. After working at a couple of other domiciliary companies but not quite fitting in, I received a message from Orla at Right at Home who told me about the Registered Manager opportunity here. The vision and mission of Right at Home is everything that I strive for when supporting my team and clients. I joined in May 2019 and I am loving every moment. My role is always changing and it throws many challenges on a daily basis but that’s why I love it so much.

My nan worked in care for many years before she was diagnosed with Alzheimer’s. Nan lived in her own home until she was too unsafe and went into residential care. Even though she needed care herself, she would still try to support other residents in the home because she cared so much for other people. Mum and I still cared for her even when she moved there and up until her death. I wanted to honour her and her memory by continuing to support people to live as independently as possible and to live their life in the way they want to.

I have always been brought up to treat others how I would like to be treated and being in care enables me to do this and to support my team to do this. Making a difference in people’s lives makes me so happy and that is what I live for and provides my motivation every day!

Ben
Ben Job Title:Recruitment / MarketingJoined: 2018

Hello, Hi, I'm Ben!

I am the Recruitment Executive/Social Media guru here at Right at Home, if you're looking to work with us then get in touch with me, I'd love to hear from you!

An interesting fact about me: As a child, I once faked a limp for 2 days, until eventually being taken to hospital by my parents. I then proceeded to walk across the room perfectly normally when asked to by the Doctor - whoops, sorry Ma!!

Kath Wright
Kath WrightJob Title:Quality & Compliance CoordinatorJoined: 2021

Hey! I'm Kath.

I have been in care since 2017, I started out as a Caregiver for the elderly then moved to Colchester where I had my first Care job working with people with learning disabilities which I loved, No two days were ever the same.

Since then I have worked hard to expand my knowledge into all different aspects of care including clinical care. I have now moved into Business Administration within Right At Home Colchester! This way I am still involved with the job I love!

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