Right at Home (Colchester & District)

Unit 6 Chancers Farm, Fossetts Lane, Fordham, Colchester CO6 3NY
Review Us
10 92 Reviews
  • Right at Home (Colchester & District), Colchester
Right at Home (Colchester & District) provide care and support to people living in their own homes or in a place they choose.

Their team of Caregivers support service users with full-time live-in care, dementia care, and general housekeeping or company on days out and shopping trips.

Staff members complete intensive training before they start work at Right at Home and training continues throughout their career.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £38 – £41
  • Weekly Live-in Care Fees: £2135 – £3045

Please call us for any further information about our pricing.

These prices are only a guideline, please contact Right at Home (Colchester & District) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Gina Emmins (Registered Manager)

Right at Home (Colchester & District) Reviews (92)

10

Right at Home (Colchester & District) has a Review Score of 10 (9.967) out of 10, based on 30 reviews in the last 2 years.
Over all time Right at Home (Colchester & District) has 92 reviews.

Overall Experience
  • 80
  • 11
  • 1
  • 0
  • 0
Date Published
  • 92
  • 10
  • 19
  • 30
  • 62
Reviewer Connection to Right at Home (Colchester & District)
  • 44
  • 13
  • 11
  • 9
  • 7
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 92, showing 61-80
Review from Susan E (Daughter of Client) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right at Home has served both my father and mother for the past 2 years. They are professional and friendly, both managers and care staff. Nothing is too much trouble and everything is taken care of. Leaving my parents in their care gives me peace of mind - I know they are in safe hands!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from W H (Client) assisted by family/friend published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the care I receive and staff are always polite, respectful and caring towards me. Reliable and trustworthy. Management are organised and thoughtful (sending me a birthday card). I understand times cannot be guaranteed but sometimes my care can be quite late in the mornings when I need
to take medication. Also, recent price increase means I will not be wanting care on bank holidays due to double time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John H (Client) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class service at all times.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K A (Niece of Client) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our uncle was a very independent man looking after himself until he was 98 years old. It started slowly but as time went on and regular carers visited he gradually accepted the much-needed help. Carers were always happy to chat with him and us helping us all to work together to ensure he has well looked
after. He spoke about his main carer until the day he died, quite an impression must have been made. Thank you all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A B (Client) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that the carers have always greeted me with a cheery greeting. Always have a chat and made my day. I am now in a care home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C H (Client) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the carers competent and friendly and would recommend the organisation that employs them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R H (Son of Client) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the service provided - my dad has got to know the carer and gets on well with her. We appreciate that she may spot other things that he may need help with and will hopefully feed this back to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Simon N (Son of Client) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent quality of service. Great, friendly and reliable care team.
Out of hours service also top notch.
Excellent. Happy with Right at Home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N H (Son of Client) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is very pleased with the care he has received. It has greatly helped him, being able to to be as independent as possible and to be able to stay in his bungalow.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S M C (Wife of Client) published on 10 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service to my husband is satisfactory and we are both satisfied on nearly all occasions.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nicola W (Daughter of Client) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right at Home have provided excellent care for mom at a very vulnerable time in her life.
Since mum's needs vary and she needs extra help sometimes I have been very impressed with the help you've provided us, sometimes at short notice. All the girls are wonderful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S K (Daughter of Client) assisted by family/friend published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Girls are very good, we are happy with the service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P M (Son of Client) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the company very professional in their attendance of my mum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lauren W (Daughter of Client) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend the support and care assistance of Right at Home enough. Our regular carer is one in a million she goes above and beyond what is expected, she treats mum with utmost respect and dignity and genuinely cares. We also have the added support of management on the end of the line.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C N (Client) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a very mixed view of 'old age' when I met my carers. They have worked with me for quite a long time and had a good experience. Thanks to them all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J G (Client) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good company. Girls are very good and help you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jeanette H (Mother of Client) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are more than happy with the service we receive. Our daughter gets on well with the girls and is happy to work with them and have got a good understanding of what is needed on a daily basis.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J A (Client) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not wish for better care and treatment.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine J (Daughter of Client) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right at Home was very responsive in listening to and understanding our particular needs. They spent time getting to know our mother and what would be best for her. The choice of carer was perfect and our mother has enjoyed an ongoing relationship. Right at Home has continued to be responsive and accommodating,
ensuring that our mother's needs are met above and beyond. The peace of mind that brings is priceless.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from F R (Client) assisted by family/friend published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Right at Home (Colchester & District) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for Right at Home (Colchester & District) is calculated as follows: ( (175 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Colchester & District) is based on 30 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (11)

Loading...

Meet the Team (4)

Peter

Peter Flannery

Job Title: Owner Operator Joined: 2016

Peter Flannery opened Right at Home Colchester and District in January 2016 having made the decision that homecare was a very rewarding way to build a family business and work within the local community, making a positive difference in people’s lives every day.


Peter is married to Katy and together they have three grown-up children, Ben, Joe and Charlotte. Peter and Katy have lived in the Colchester/Dedham Vale area since 1990.


Peter began his management career in the brewing industry working with Grand Metropolitan, Courage and Bass before moving to the staffing industry in 1998, where he operated at the board level for more than 14 years running market-leading staffing businesses in the education sector.


Following his father being diagnosis of Dementia, Peter realised that he could apply his background and experience to the local provision of high-quality home care services.


“High-quality service has always been essential to me throughout my career and my passion for being the best at providing that service is what drives me every day, ” Peter explains, “and nowhere is that more poignant than in homecare provision. I am determined that our team provides the best quality care at home in Colchester and the surrounding district.


“It’s the quality of our people that really make the difference and we put a lot of effort into selecting the highest quality CareGivers, investing in their continuous professional development, providing them with a great environment to work in and ensuring we match their personality and skills closely to our clients’ needs.”


Peter is particularly passionate about the areas of Stroke support and Dementia and is a Dementia Champion. His mother suffered a serious stroke at the age of 28 and he has in-depth personal experience of dealing with the unique challenges of caring for and living with stroke survivors.


Peter says: “It is hugely rewarding to be able to come to work knowing that we make a real difference in people’s lives every day and it is a privilege to work with such a committed team of CareGivers and our fantastic clients and their families.


“A key member of the Right at Home team is Gina Emmins, my highly experienced Registered Manager. We are both looking forward to helping you, your family and friends with whatever your needs or queries maybe.”

Gina

Gina Emmins

Job Title: Registered Manager Joined: 2019

I started working in care when I was studying in college at the age of 17.
In 2011, I was given an opportunity to join a local Homecare provider as a Caregiver. While working for them I also made up my hours by working in local residential homes. I quickly made my way up the business being promoted to Senior Caregiver, Weekend Service Provider, Assistant Care Manager and Manual Handling Trainer. Then in 2015, I was promoted to Care Manager.


I worked there until 2018 when sadly I was made redundant. After working at a couple of other domiciliary companies but not quite fitting in, I received a message from Orla at Right at Home who told me about the Registered Manager opportunity here. The vision and mission of Right at Home is everything that I strive for when supporting my team and clients. I joined in May 2019 and I am loving every moment. My role is always changing and it throws many challenges on a daily basis but that’s why I love it so much.


My nan worked in care for many years before she was diagnosed with Alzheimer’s. Nan lived in her own home until she was too unsafe and went into residential care. Even though she needed care herself, she would still try to support other residents in the home because she cared so much for other people. Mum and I still cared for her even when she moved there and up until her death. I wanted to honour her and her memory by continuing to support people to live as independently as possible and to live their life in the way they want to.


I have always been brought up to treat others how I would like to be treated and being in care enables me to do this and to support my team to do this. Making a difference in people’s lives makes me so happy and that is what I live for and provides my motivation every day!

Ben

Ben

Job Title: Recruitment / Marketing Joined: 2018

Hello, Hi, I'm Ben!


I am the Recruitment Executive/Social Media guru here at Right at Home, if you're looking to work with us then get in touch with me, I'd love to hear from you!


An interesting fact about me: As a child, I once faked a limp for 2 days, until eventually being taken to hospital by my parents. I then proceeded to walk across the room perfectly normally when asked to by the Doctor - whoops, sorry Ma!!

Kath

Kath Wright

Job Title: Quality & Compliance Coordinator Joined: 2021

Hey! I'm Kath.


I have been in care since 2017, I started out as a Caregiver for the elderly then moved to Colchester where I had my first Care job working with people with learning disabilities which I loved, No two days were ever the same.


Since then I have worked hard to expand my knowledge into all different aspects of care including clinical care. I have now moved into Business Administration within Right At Home Colchester! This way I am still involved with the job I love!

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Colchester & District) to verify any information. View our terms and conditions. Right at Home (Colchester & District) has an Enhanced Service - more info.