Esteemed Life Care Coventry

Most of the staff were on time on most of the days. All of the staff were polite and professional and treated the patient with dignity. Overall I was happy with the service and most of the staff.

Timing of visits often running late. Standard of care/concern good.

3 members of staff in particular made my mum's care extremely comfortable and they provided outstanding care. I greatly appreciate this and I would highly recommend their support. Thank you. I will be forever grateful.

Carers are usually good. I am happy with them.

We could not have wished for better care and support. All of Esteemed staff were wonderfully easy to deal with and very considerate of our needs and situation. The carers themselves were excellent, provided real friendship to my father over the last few months of his life. I would not hesitate to recommend Esteemed.

We have been using the services of Esteemed Life Care to provide live-in care for my father since October 2021. We have been delighted with the service provided, everyone from the carers, to the rota team and the accounts department have been excellent to deal with. We have been kept well informed at all times. The standard of the carers has been extremely high. They are well trained and very kind.

Very caring. Helpful, do anything I ask them to do and most important very friendly towards my Dad and very chatty with him.

Very good staff, kind and caring to him and look after his needs.

I would not hesitate to recommend this care provider and their excellent staff. I have experienced only competent, pleasant carers throughout, who somehow manage to remain cheerful when tackling sometimes the most unpleasant of tasks. They are to be congratulated on their patience.

I feel very lucky to have two particular carers to care for my husband. They take all the worry off my shoulders. I am on oxygen 24/7 myself, and they are brilliant. There are things I can't do myself; they take the guilt away. I am privileged.

Two particular carers have been main caregivers for my father (who was very reluctant) and have been excellent in making him feel comfortable.

Esteemed Life Care (ELC) have been providing live-in care and support to my parents for five months. April 2021 is still fairly early in our relationship and represents the point where a steady-state has been achieved after a complex settling-in period. We are very pleased how ELC have worked with the family to provide regular support for both of my parents; including live-in, night-time and visiting carers. All of the care staff really want to look after their clients which is great. My parents benefit from continuing to live in their own home, having round-the-clock care and being able to see family visitors. At times we would have welcomed a little more upfront communication from ELC's office support team, but are aware of how they have had to build their care team to cover this complex situation. Overall we have reached a very good situation and look forward to this continuing. Thank you to ELC!

I have had a selection of carers, female and male and I have found them all extremely efficient, friendly and reliable.

The carers have been very helpful, polite, courteous and very understanding to my mother-in-law's needs. Covid-19 has been difficult but all the carers have been first-rate, extremely diligent, hard-working and cheerful. Everything has been very professional and I am very impressed with the service provided.

This is only our third day of care provided by Esteemed Life Care but already I feel they are the right company for my Aunt's care. Communication with the office setting up the contract has been first class with polite, friendly staff who respond quickly to any queries. It's been wonderful to have the same lovely carer each day so far who is building up a trusting relationship with my Aunt. I would definitely recommend Esteemed Life Care.

Carers are wonderful, most compassionate and very dedicated. They take their job very seriously and are totally professional. They are always punctual and seem to be genuinely fond of my mother and care about her.

Very good.

Carers are very good and kind to my dad. They appreciate his condition and take time to be with him.

The carers are pleasant and very friendly towards my mother. They are very professional and always very helpful as well.

Esteemed Life Care are professional and contactable at all times. Their standards are high and if we have any issues they are dealt with promptly. The personal assistants are enthusiastic and friendly. My dad is encouraged to make his own choices and live independently but with support.